Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

299 Reviews

99% Would Recommend
Latest Review 2 days ago

Reviews


KP
KATHLEEN P.
Hyundai Elantra
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
10/30/2018
Or not
This place never disclosed the fact that there is a 60 dollar diagnostic charge. And my car still is not fixed.

JD
Judy D.
Chiefland, FL
Chevrolet Monte Carlo
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
01/05/2017 Category: Service
Judy said they didn't do what they told her they were doing. She was told they would check the hoses and rotate the tires and all they did was change the oil. She paid $39.95 and she believes they overcharged her. She was told they did not rotate the tires because she needs new ones, but she thinks they could have rotated them.
This review was collected via phone interview by Customer Research Inc.

LG
LAURIE G.
Chiefland, FL
Jeep Cherokee
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
07/02/2016
New management not so great
I took my Jeep there to have some tires taken off rims from my other vehicle. I told them that I needed the old tires put back on the rims. And that is what was instructed on my receipt. They called to tell me the Jeep was ready. And then they called to tell me my battery had shorted out! The battery was brand new. It was purchased a couple months earlier. And the Jeep sat in my driveway. I bought it for a back-up vehicle for my mail route. It started for me every time. And it started at Chiefland Tire when I took it to them! The manager insisted that they didn't do anything to short the battery. So I had to buy a new battery. And when I went to pick up my Jeep the tires were not on my rims. I told the manager that they did not put the tires on my rims. And he said that he told them that I didn't want the tires. I left the Jeep there for them to put my tires back on my rims. And when I picked the Jeep up, it did not have my tires on the old rims. it had two different tires. One had tread. The other was bald.

JB
John B.
Florida
Jeep Grand Cherokee
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
09/07/2018 Category: Service
John said there is only one technician at this business. He needs help but he is doing a good job by himself
This review was collected via phone interview by Customer Research Inc.

JV
Joe V.
Cedar Key, FL
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/05/2018 Category: Service
Joe said he set up an appointment with the receptionist over the phone. He brought his vehicle in that morning and he did not leave until 3:30 that afternoon, but he is very happy with everything.
This review was collected via phone interview by Customer Research Inc.

BH
Brenda H.
Chiefland, FL
Nissan Frontier
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
10/27/2017 Category: Service
Brenda said she was not completely satisfied with the experience. She is coming back because they did not check everything. She is bringing the vehicle back.
This review was collected via phone interview by Customer Research Inc.

PY
Perry Y.
Florida
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
11/12/2016 Category: Service
Perry said he bought tires that did not have any air. He pumped air into the tires and so far, the tires have held the air. They didn't put air in the tires he purchased.
This review was collected via phone interview by Customer Research Inc.

CP
Charles P.
Florida
Chrysler Sebring
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/22/2016 Category: Service
Charles said he bought a battery and paid a service charge for it. He was not told about the service charge up front. He said the business told him this charge was a part of every transaction. This is his only complaint about them.
This review was collected via phone interview by Customer Research Inc.

JB
JUSTINA B.
Mitsubishi Mirage
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/18/2019
great place
Great price

TP
TYLER P.
Ram 1500
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/08/2019
Fair price
Friendly service at a fair price in a timely manner

Verified Customer
Honda Civic Cpe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/24/2019
Good service
Price is a little high (about $6 more) than other places but I got a next day appointment at a convenient time. It took a little over an hour for an oil change. (A little long).
Friendly associates! They found a leak in my cooling system. Gave me a printout for cost and labor with my receipt but no hard sell to have them do the repair. I appreciated that.
Good experience.

GS
GEORGE S.
Chiefland, FL
Ford F-150
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/26/2018
Real people
Very friendly and good hearted people. They work to find the best deal that suits you and not the business.

DJ
Dilan J.
Florida
Audi TT
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/12/2018 Category: Service
Dilan said the service was good but not perfect.
This review was collected via phone interview by Customer Research Inc.

WP
Whit P.
Florida
Ford Focus
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/13/2018 Category: Service
Whit said the staff did a good job on his vehicle. He had to wait a little longer than he wanted.
This review was collected via phone interview by Customer Research Inc.

LL
Loretha L.
Chiefland, FL
Hyundai XG350
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/06/2018 Category: Service
Loretha said the staff was very nice and kind to her. The employees have always taken good care of her vehicle.
This review was collected via phone interview by Customer Research Inc.

SS
Stacy S.
Florida
Chevrolet Silverado 1500
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/03/2018 Category: Service
Stacy said the staff at this business got him in pretty quickly, but they could not do all of what he wanted because they did not have a lift available. He stated he felt very frustrated because he had made an appointment a week out. He could not understand why they did not make sure to have a lift available since he had an appointment. He will have to return, or go somewhere else, to get an oil change and have the tires rotated. All they did at the appointment was just look at his vehicle.
This review was collected via phone interview by Customer Research Inc.

JK
John K.
Florida
Ford Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/10/2018 Category: Service
John said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

TB
Ty B.
Trenton, FL
Ford Mustang
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/29/2017 Category: Service
Ty said the service was nice at the business. He said they were prompt, and they took care of his problem.
This review was collected via phone interview by Customer Research Inc.

RE
Robin E.
Gulf Hammock, FL
Toyota Tacoma
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/05/2017 Category: Service
Robin said they did a pretty good job, but it was not done on the day they said it would be done. It was a day later.
This review was collected via phone interview by Customer Research Inc.

SR
Shakeidra R.
Chiefland, FL
Toyota Camry
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/18/2017 Category: Service
Shakeidra said although she had to wait she would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

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