Overview

Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

240 Reviews

99% Would Recommend
Latest Review 4 days ago

Reviews


JD
Judy D.
Chiefland, FL
Chevrolet Monte Carlo
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
01/05/2017 Category: Service
Judy said they didn't do what they told her they were doing. She was told they would check the hoses and rotate the tires and all they did was change the oil. She paid $39.95 and she believes they overcharged her. She was told they did not rotate the tires because she needs new ones, but she thinks they could have rotated them.
This review was collected via phone interview by Customer Research Inc.

LG
LAURIE G.
Chiefland, FL
Jeep Cherokee
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
07/02/2016
New management not so great
I took my Jeep there to have some tires taken off rims from my other vehicle. I told them that I needed the old tires put back on the rims. And that is what was instructed on my receipt. They called to tell me the Jeep was ready. And then they called to tell me my battery had shorted out! The battery was brand new. It was purchased a couple months earlier. And the Jeep sat in my driveway. I bought it for a back-up vehicle for my mail route. It started for me every time. And it started at Chiefland Tire when I took it to them! The manager insisted that they didn't do anything to short the battery. So I had to buy a new battery. And when I went to pick up my Jeep the tires were not on my rims. I told the manager that they did not put the tires on my rims. And he said that he told them that I didn't want the tires. I left the Jeep there for them to put my tires back on my rims. And when I picked the Jeep up, it did not have my tires on the old rims. it had two different tires. One had tread. The other was bald.

CP
Charles P.
Florida
Chrysler Sebring
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/22/2016 Category: Service
Charles said he bought a battery and paid a service charge for it. He was not told about the service charge up front. He said the business told him this charge was a part of every transaction. This is his only complaint about them.
This review was collected via phone interview by Customer Research Inc.

SV
Stephen V.
Florida
Mercury Montego
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Spoke with Ann. She said she would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

JW
Jared W.
Florida
Dodge Dart
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Jared said the staff were straight up and honest. They provided service in a timely manner and he was satisfied.
This review was collected via phone interview by Customer Research Inc.

TS
Tom S.
Bronson, FL
Kia Soul
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018 Category: Service
Tom said he has always received great service.
This review was collected via phone interview by Customer Research Inc.

FL
Fred L.
Chiefland, FL
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018 Category: Service
Fred said the people are nice, and he thinks they do a very good job at this business.
This review was collected via phone interview by Customer Research Inc.

NV
Nancy V.
Chiefland, FL
Chevrolet Tahoe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
Nancy said they always take care of everything for her and she doesn't have to wait long for an appointment. She is very satisfied with them.
This review was collected via phone interview by Customer Research Inc.

PS
Paul S.
Florida
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
Paul said they were courteous and honest.
This review was collected via phone interview by Customer Research Inc.

SH
Sarah H.
Florida
Chrysler 200
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
Sarah said they were very helpful.
This review was collected via phone interview by Customer Research Inc.

LY
Lu Y.
Florida
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2018 Category: Service
Lu said the staff was trustworthy, and she would highly recommend this family-oriented business to everyone.
This review was collected via phone interview by Customer Research Inc.

JE
Jessie E.
Trenton, FL
Chrysler Town & Country
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2018 Category: Service
Jessie said the business has a honest and reasonable staff. They do what they can to take care of him. They are good people.
This review was collected via phone interview by Customer Research Inc.

KH
Ken H.
Florida
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018 Category: Service
Ken said he was very pleased. He would recommend this business to anybody.
This review was collected via phone interview by Customer Research Inc.

CP
Chris P.
Florida
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Chris said it was quick service and nice people.
This review was collected via phone interview by Customer Research Inc.

JD
Joleen D.
Florida
Nissan Xterra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Joleen said the staff was friendly, provided good quality work, and the price was fair.
This review was collected via phone interview by Customer Research Inc.

PN
Paul N.
Bronson, FL
Kia Sedona
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018 Category: Service
Spoke with Carolyn. She said when she calls they get her in, they are very friendly and she is very satisfied.
This review was collected via phone interview by Customer Research Inc.

RM
Robert M.
Bell, FL
Dodge Dakota
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018 Category: Service
Robert said he goes there all the time and he would recommend.
This review was collected via phone interview by Customer Research Inc.

RA
Randy A.
Trenton, FL
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2018 Category: Service
Randy said this business did well.
This review was collected via phone interview by Customer Research Inc.

BB
Bob B.
Florida
Chevrolet Silverado SS
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
Bob said they kept him posted and gave estimates. His expectations were met. He enjoyed the integrity of this business. He was referred to this place by another facility.
This review was collected via phone interview by Customer Research Inc.

SM
Sandy M.
Florida
Chevrolet Tahoe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018 Category: Service
Sandy said the staff gave excellent service, and they changed her flat tire right away, which got her safely back on the road. She said that was very important to her.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 240 in total