Overview

Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

223 Reviews

99% Would Recommend
Latest Review 9 days ago

Reviews


JD
Judy D.
Chiefland, FL
Chevrolet Monte Carlo
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Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
01/05/2017 Category: Service
Judy said they didn't do what they told her they were doing. She was told they would check the hoses and rotate the tires and all they did was change the oil. She paid $39.95 and she believes they overcharged her. She was told they did not rotate the tires because she needs new ones, but she thinks they could have rotated them.
This review was collected via phone interview by Customer Research Inc.

LG
LAURIE G.
Chiefland, FL
Jeep Cherokee
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Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
07/02/2016
New management not so great
I took my Jeep there to have some tires taken off rims from my other vehicle. I told them that I needed the old tires put back on the rims. And that is what was instructed on my receipt. They called to tell me the Jeep was ready. And then they called to tell me my battery had shorted out! The battery was brand new. It was purchased a couple months earlier. And the Jeep sat in my driveway. I bought it for a back-up vehicle for my mail route. It started for me every time. And it started at Chiefland Tire when I took it to them! The manager insisted that they didn't do anything to short the battery. So I had to buy a new battery. And when I went to pick up my Jeep the tires were not on my rims. I told the manager that they did not put the tires on my rims. And he said that he told them that I didn't want the tires. I left the Jeep there for them to put my tires back on my rims. And when I picked the Jeep up, it did not have my tires on the old rims. it had two different tires. One had tread. The other was bald.

CP
Charles P.
Florida
Chrysler Sebring
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/22/2016 Category: Service
Charles said he bought a battery and paid a service charge for it. He was not told about the service charge up front. He said the business told him this charge was a part of every transaction. This is his only complaint about them.
This review was collected via phone interview by Customer Research Inc.

KP
Katie P.
Florida
Honda CR-Z
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018 Category: Service
Katie said she had no problems with her service at this business.
This review was collected via phone interview by Customer Research Inc.

JW
John W.
Florida
GMC Yukon XL
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
John said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

SM
Shelly M.
Florida
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Shelly said they told her it would take 2 hours but they were finished in 45 minutes.
This review was collected via phone interview by Customer Research Inc.

MM
Megan M.
Florida
Chrysler Town & Country
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Megan said the mechanic was fast and efficient.
This review was collected via phone interview by Customer Research Inc.

JS
Josh S.
Florida
Nissan Altima
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018 Category: Service
Josh said the staff provided great service.
This review was collected via phone interview by Customer Research Inc.

JV
Joe V.
Cedar Key, FL
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/05/2018 Category: Service
Joe said he set up an appointment with the receptionist over the phone. He brought his vehicle in that morning and he did not leave until 3:30 that afternoon, but he is very happy with everything.
This review was collected via phone interview by Customer Research Inc.

JM
Joe M.
Chiefland, FL
Honda Civic Coupe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Joe said he has been going to the business for many years. The employees do good work. He is well satisfied with it.
This review was collected via phone interview by Customer Research Inc.

DJ
Dilan J.
Florida
Audi TT
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/12/2018 Category: Service
Dilan said the service was good but not perfect.
This review was collected via phone interview by Customer Research Inc.

LF
Loren F.
Trenton, FL
Chevrolet Tracker
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Loren said he is happy with everything they did and overall it is great service.
This review was collected via phone interview by Customer Research Inc.

CB
Connie B.
Cross City, FL
Dodge Neon
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2018 Category: Service
Connie said the business did a great job.
This review was collected via phone interview by Customer Research Inc.

DH
Dennis H.
Florida
Jeep Liberty
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2018 Category: Service
Dennis said they do good work on his vehicles. They inform him of the price. Their staff is good.
This review was collected via phone interview by Customer Research Inc.

CW
Cody W.
Florida
Volvo XC90
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2018 Category: Service
Cody said the staff were able to get him in and out quickly, and they were able to help him out, when other places couldn't.
This review was collected via phone interview by Customer Research Inc.

AM
Amanda M.
Florida
Acura TL
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2018 Category: Service
Amanda said that the staff at the facility were very personable, provided good quality service and at an affordable price.
This review was collected via phone interview by Customer Research Inc.

TT
Tonya T.
Chiefland, FL
Chevrolet Traverse
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
Tonya said the staff at the facility heard what she needed them to do, finished the work, and got it done in a timely manner.
This review was collected via phone interview by Customer Research Inc.

LM
Lloyd M.
Trenton, FL
Ford F-150
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2018 Category: Service
Lloyd said the staff were friendly.
This review was collected via phone interview by Customer Research Inc.

PS
Peter S.
Florida
Mercury Grand Marquis
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2018 Category: Service
Peter said the business always does a good job and he has used them before.
This review was collected via phone interview by Customer Research Inc.

JB
Judy B.
Cedar Key, FL
Ford Windstar Wagon
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2018 Category: Service
Judy said she loves this facility and she will continue to bring her vehicle in.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 223 in total