Overview

Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

758 Reviews

ReScore Reviews™ (4)

ReScore
Overall Rating 4.25/5Overall Rating 4.25/5Overall Rating 4.25/5Overall Rating 4.25/5rating 4.25
Original
Overall Rating 2.5/5Overall Rating 2.5/5rating 2.5rating 2.5rating 2.5
99% Would Recommend
Latest Review about 7 hours ago

Reviews


VG
Victor G.
Minnesota
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2017 Category: Service
Victor said even during this busy time of year the service was quick.
This review was collected via phone interview by Customer Research Inc.

PS
Pete S.
Superior, WI
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2017
Unsung Heroes
I cannot say enough good things about these kind folks! Kari with dispatch was extremely professional, knowledgeable, diligent and thoughtful as I was quite shaken up after a close call on an icy road. She made me feel as though I was in good hands. I genuinely feel as though she cared for my safety which is what I needed more than anything at that moment. When the tow truck driver/ operator (Shane I believe) showed up he was knowledgeable, friendly and efficient. He got me back on the road quickly and safely. Awesome staff and great people.

KH
Kent H.
Duluth, MN
GMC Savana Cutaway
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2017 Category: Service
Kent said the staff got him in when they said they would. They figured the problem out. They are very personable and they explained the problem.
This review was collected via phone interview by Customer Research Inc.

PM
Pat M.
Duluth, MN
Honda Element
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/01/2017
Friendly service
My Honda Element needed a great deal of maintenance. The guys up front kept me informed about timing and offered that if I needed help to pick my car up, they would assist. I appreciated the full explanation of completed work. I used East End for body work last year after hitting a deer. They saved me a lot of money and the car looks great.

TC
Tim C.
Duluth, MN
GMC Sierra 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/28/2017 Category: Service
Tim said Brian is a very nice person. He is knowledgeable and he took good care of him. He runs his business very professionally.
This review was collected via phone interview by Customer Research Inc.

SM
Scott M.
Duluth, MN
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2017 Category: Service
Scott said the business has always provided reliable service. He trusts this business to work on his vehicle.
This review was collected via phone interview by Customer Research Inc.

MH
Mary H.
Duluth, MN
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2017 Category: Service
Mary said this facility provided great service overall and they did a great job. Their personnel were friendly and honest.
This review was collected via phone interview by Customer Research Inc.

MB
Mary B.
Duluth, MN
Chevrolet Corvette
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2017 Category: Service
Mary said the staff have always done a good job. They are pleasant to work with.
This review was collected via phone interview by Customer Research Inc.

EJ
Ellis J.
Duluth, MN
Buick Lucerne
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2017 Category: Service
Ellis said everything went very well and the repair was great.
This review was collected via phone interview by Customer Research Inc.

LM
Lindsey M.
Duluth, MN
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2017 Category: Service
Spoke with Chris. He said the guys at the front desk are very honest and he always gets a straight answer.
This review was collected via phone interview by Customer Research Inc.

SS
Sonja S.
Minnesota
Honda Element
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2017 Category: Service
Sonja said she appreciates the good and quick service at this business.
This review was collected via phone interview by Customer Research Inc.

LL
Lynn L.
Duluth, MN
Toyota 4Runner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2017
Dependable
Always get the job done .

DS
Dennis S.
Duluth, MN
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2017
Quality auto repair at a reasonable price
I can always count on East End for all my auto needs. Either for parts or repair, they deliver with honesty and dependability. If you haven't tried them out yet, you should . You won't be disappointed.

SA
Shawn A.
Cloquet, MN
Jeep Liberty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2017 Category: Service
Shawn said he would like to thank Garrett and Ashley for great service.
This review was collected via phone interview by Customer Research Inc.

AI
Ali I.
Duluth, MN
Pontiac Grand Prix
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/23/2017 Category: Service
Ali said she would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

KE
Kevin E.
Duluth, MN
Chevrolet Avalanche
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2017 Category: Service
Kevin said that this business provided great service.
This review was collected via phone interview by Customer Research Inc.

CB
Chris B.
Two Harbors, MN
Chevrolet
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2017 Category: Service
Spoke with Charlie. He said they did a very good job.
This review was collected via phone interview by Customer Research Inc.

DS
Dononvan S.
Duluth, MN
Pontiac Bonneville
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2017 Category: Service
Donovan said all of her questions were answered and the repair was done in a timely manner.
This review was collected via phone interview by Customer Research Inc.

DC
David C.
Duluth, MN
Dodge Dynasty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2017 Category: Service
David said he has used this business before and they're honest.
This review was collected via phone interview by Customer Research Inc.

JS
Jeremy S.
Duluth, MN
Ford Super Duty F-250 SRW
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2017 Category: Service
Jeremy said the experience was very good. They always treat them well at this business.
This review was collected via phone interview by Customer Research Inc.