Overview

Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

749 Reviews

ReScore Reviews™ (4)

ReScore
Overall Rating 4.25/5Overall Rating 4.25/5Overall Rating 4.25/5Overall Rating 4.25/5rating 4.25
Original
Overall Rating 2.5/5Overall Rating 2.5/5rating 2.5rating 2.5rating 2.5
99% Would Recommend
Latest Review 2 days ago

Reviews


DD
Duane D.
Duluth, MN
Chevrolet Traverse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2019
Friendly customer service
Very friendly service, I don't feel taken advantage of and I don't think that I ever have been told that I needed to have something repaired that wasn't necessary.

KP
Katie P.
Duluth, MN
Nissan Rogue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2019 Category: Service
Katie said the employees were super helpful. They provided pleasant service. The work was done promptly.
This review was collected via phone interview by Customer Research Inc.

TS
Tom S.
Duluth, MN
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/05/2019 Category: Service
Tom said the service was really good. The employees found the problem. The price was reasonable.
This review was collected via phone interview by Customer Research Inc.

DA
Don A.
Duluth, MN
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2019
Service.
The care you receive. They get it done right.

JM
Joe M.
Duluth, MN
Oldsmobile Intrigue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2019 Category: Service
Joe said the service provided by this business was great and they did a good job.
This review was collected via phone interview by Customer Research Inc.

TS
Tom S.
Minnesota
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2019 Category: Service
Tom said that the service is good.
This review was collected via phone interview by Customer Research Inc.

JN
John N.
Minnesota
Verified Customer
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06/18/2019 Category: Service
John said his experience with this business was fine. He added the employees took it right away, did a good job, and that he would like to thank them.
This review was collected via phone interview by Customer Research Inc.

DM
Darla M.
Duluth, MN
Mazda Mazda3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2019 Category: Service
Darla said she has been using this business for years. They have a great place to take her vehicle. They were friendly and reliable.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Duluth, MN
Chrysler Pacifica
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2019
Great Service
We have had all 3 of our vehicles serviced at East End and have had good experiences each time. The staff is very friendly an explains the needed repairs thoroughly. Prices are competitive, and our vehicles were ready when promised.

MS
Mike S.
Duluth, MN
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2019
Stand by there work Great service.
Thanks Brian!

KK
Kathy K.
Duluth, MN
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2019
compassionate and honest care of my vehicle.
I was kept in contact through the whole process of getting my water pump replaced. There were some extenuating circumstances and they did an excellent job of reporting what the cost could be, what the estimate is and then completing the project on in accordance with the estimate.

VC
Virginia C.
Duluth, MN
Toyota Tundra 2WD Truck
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2019
Great location for us!
Efficient and trustworthy so far! No complaints ....

DB
Dennis B.
Duluth, MN
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2019 Category: Service
Dennis said the price was fair and they gave him an accurate quote up front. They gave him options and did not push work that was not warranted.
This review was collected via phone interview by Customer Research Inc.

HB
Heidi B.
Duluth, MN
GMC Terrain
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2019 Category: Service
Heidi said the staff always do a good job and they are reasonable with what they do.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Duluth, MN
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/03/2019
Great place
Amazing service & great knowledgeable friendly employees.

JP
Jim P.
Duluth, MN
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/02/2019
Excellent service
I had an unusual problem, but they managed to fix it.

Verified Customer
Duluth, MN
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/28/2019
Subaru’s tire
Our Subaru’s slow leaking tire was diagnosed and repaired within about 20 minutes. Once again, service and customer service were excellent. Suggestion given for our ‘03 Honda as well, prior to its visit which will be happening soon. Thanks all.

JJ
James J.
Minnesota
Buick LeSabre
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/28/2019 Category: Service
James said that he liked and appreciated the place's service.
This review was collected via phone interview by Customer Research Inc.

BT
Brian T.
Duluth, MN
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2019
Great Service As Always
Quick, Honest and Friendly Service. I've been a customer for 8 years and wish I heard about them long ago! Don't take your vehicle anywhere else. East End Auto is the BEST!!!!!!!!!!

DB
Dillion B.
Minnesota
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2019 Category: Service
Dillion said the service was quickly performed and the staff was honest and friendly.
This review was collected via phone interview by Customer Research Inc.