Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

639 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
99% Would Recommend
Latest Review 17 days ago

Reviews


BT
Bernard T.
Upper Darby, PA
Honda Accord
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/19/2015
Misunderstanding of quote
This business is not the cheapest but they are honest and do the work that they said that they did and do it well. The check engine light has been a problem but it's Honda's problem that we're trying to remedy. Paying a little higher price to be ensured of good quality is well worth it.

Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
09/19/2015
Inspection quotes
Although your work is good, you have a tendancy to quote low and charge higher. I'd prefer the opposite. Financial surprises aren't pleasant. By the way, the check engine. Light sensor went on three days after I got the car back. It's off presently but I will notify you again if it stays on
Bill M. from Havertown Automotive responded on 09/22/2015

This car has numerous check engine light codes, we repaired the least expensive item to pass emissions test, I am sorry to see a three star rating from your visit I strive for the highest rating from all customers, I feel this rating is not justified.


JF
John F.
Newtown Square, PA
Land Rover LR4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018 Category: Service
John said he trusts them with all his vehicles. They do a really great job.
This review was collected via phone interview by Customer Research Inc.

FN
Fredric N.
Havertown, PA
Toyota Sienna
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2018 Category: Service
Fredric said the business did a good job and explained what to do if any issues came up with his AC.
This review was collected via phone interview by Customer Research Inc.

AB
Alicia B.
Upper Darby, PA
Nissan Sentra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Alicia said the price was affordable, and the service was timely.
This review was collected via phone interview by Customer Research Inc.

JB
James B.
Havertown, PA
Nissan Pathfinder
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
James said the business location is convenient and he is a very good mechanic. He has been a repeat customer for years.
This review was collected via phone interview by Customer Research Inc.

BN
Ban N.
Havertown, PA
Nissan Versa
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018 Category: Service
Ban said they have good service.
This review was collected via phone interview by Customer Research Inc.

JK
Jeffrey K.
Havertown, PA
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/30/2018 Category: Service
Jeffrey said the staff did a good job.
This review was collected via phone interview by Customer Research Inc.

TS
Thomas S.
Ardmore, PA
Toyota Camry Solara
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Thomas said he has been a customer of Bill's since 1991. He has always found the service to be good. He takes his vehicles to this business for regular maintenance and for special projects. They are very conscientious, very qualified and very good technicians. He appreciates their good service.
This review was collected via phone interview by Customer Research Inc.

GB
Glenn B.
Havertown, PA
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
Glenn said the service was great.
This review was collected via phone interview by Customer Research Inc.

KG
Kathleen G.
Upper Darby, PA
Honda CR-V
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
04/20/2018 Category: Service
Kathleen said that the facility's staff was nice and courteous but she was a bit surprised at the high pricing of parts and service.
This review was collected via phone interview by Customer Research Inc.

MC
Malka C.
Havertown, PA
Hyundai Genesis
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2018 Category: Service
Malka said Bill the owner is knowledgeable and honest.
This review was collected via phone interview by Customer Research Inc.

CX
Constantinos X.
Newtown Square, PA
Nissan Rogue
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2018 Category: Service
Constantinos said they do a great job
This review was collected via phone interview by Customer Research Inc.

PD
Prasid D.
Chester Springs, PA
Subaru Impreza Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2018 Category: Service
Prasid said the business did what they said they would at a reasonable price.
This review was collected via phone interview by Customer Research Inc.

MC
Michelle C.
Havertown, PA
Toyota RAV4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/31/2018 Category: Service
Michelle said the service was completed in a timely manner.
This review was collected via phone interview by Customer Research Inc.

BT
Brian T.
Warminster, PA
Chevrolet Chevy Express
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/23/2018 Category: Service
Brian said has been a repeat customer for years and he will not go to any other business.
This review was collected via phone interview by Customer Research Inc.

AC
Anthony C.
Havertown, PA
Honda Accord Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/17/2018
Great Service and People
Have never had a bad experience with these guys and Bill always takes the time to explain the work being done and give recommendations which is much appreciated

ED
Edward D.
Havertown, PA
Nissan Pathfinder
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/17/2018
Great
Great, fast, and friendly service. Located conveniently next to the Duncan Donuts !

JN
John N.
Havertown, PA
GMC Acadia
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/16/2018
Old school service station auto repair
Stopped in for an oil change and Bill noticed that the state inspection was due. Took care of the inspection and a 4 wheel alignment in a day at a extremely reasonable price! Great personal service as always.

JK
Jeffrey K.
Havertown, PA
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/16/2018 Category: Service
Jeffrey said the business provided good service.
This review was collected via phone interview by Customer Research Inc.

CB
Casey B.
Bryn Mawr, PA
Saturn Ion
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2018 Category: Service
Casey said the business was trustworthy, easy to work with, and they always got the job done.
This review was collected via phone interview by Customer Research Inc.