Havertown Automotive


Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

606 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
99% Would Recommend
Latest Review 4 days ago
Bernard T. ReScore Review on 09/23/2015
ReScore
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Original
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Recommended? Yes
Surecritic checkman logo Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Misunderstanding of quote"
This business is not the cheapest but they are honest and do the work that they said that they did and do it well. The check engine light has been a problem but it's Honda's problem that we're trying to remedy. Paying a little higher price to be ensured of good quality is well worth it.
Vehicle: Honda Accord
Service Date: 09/11/2015
Review Created: 09/19/2015 02:38 AM

Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Inspection quotes"
Although your work is good, you have a tendancy to quote low and charge higher. I'd prefer the opposite. Financial surprises aren't pleasant. By the way, the check engine. Light sensor went on three days after I got the car back. It's off presently but I will notify you again if it stays on
Vehicle: Honda Accord
Service Date: 09/11/2015
Review Created: 09/19/2015 02:38 AM
Bill M. at Havertown Automotive responded on 09/22/2015

This car has numerous check engine light codes, we repaired the least expensive item to pass emissions test, I am sorry to see a three star rating from your visit I strive for the highest rating from all customers, I feel this rating is not justified.

Eric P. on 01/15/2018
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Spoke with Peggy. She said the employees are smart and know what they're doing. She stated that they don't overcharge.
Vehicle: Buick Enclave
Category: Service
Service Date: 01/05/2018
Review Created: 01/15/2018
This review was collected via phone interview by Customer Research Inc.
Leo C. on 01/09/2018
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"Alternator "
Service even when it was freezing This place is awesome
Thanks Guys
Vehicle: Ford Explorer
Service Date: 01/05/2018
Review Created: 01/09/2018 06:51 AM
Karen C. on 12/29/2017
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Karen said this business was wonderful. Bill was amazing.
Vehicle: Toyota RAV4
Category: Service
Service Date: 12/26/2017
Review Created: 12/29/2017
This review was collected via phone interview by Customer Research Inc.
Jennifer B. on 12/26/2017
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Jennifer said she went to this business at the last minute. They were able to do an oil change the same day.
Vehicle: Honda Odyssey
Category: Service
Service Date: 12/21/2017
Review Created: 12/26/2017
This review was collected via phone interview by Customer Research Inc.
Darren N. on 12/21/2017
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Darren said he is happy with the business.
Vehicle: Acura TL
Category: Service
Service Date: 12/14/2017
Review Created: 12/21/2017
This review was collected via phone interview by Customer Research Inc.
Soumit S. on 12/14/2017
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Soumit said he was satisfied with the service. This business provided him good service that was done perfectly. Mike was good and he liked him.
Vehicle: Honda Accord Coupe
Category: Service
Service Date: 12/04/2017
Review Created: 12/14/2017
This review was collected via phone interview by Customer Research Inc.
Rochelle M. on 12/11/2017
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Rochelle said the staff got the work done and Bill was a nice guy.
Vehicle: Jeep Cherokee
Category: Service
Service Date: 12/07/2017
Review Created: 12/11/2017
This review was collected via phone interview by Customer Research Inc.
Richard A. on 12/05/2017
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Spoke with Nicole. She said her experience with this business was good. They did a great job and they were reasonably priced. She was happy with the work and her vehicle is driving well now.
Vehicle: Honda Accord Sdn
Category: Service
Service Date: 12/04/2017
Review Created: 12/05/2017
This review was collected via phone interview by Customer Research Inc.
Pat M. on 11/30/2017
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Pat said his experience was quick and the staff got the job done fast.
Vehicle: Ford Econoline Wagon
Category: Service
Service Date: 11/28/2017
Review Created: 11/30/2017
This review was collected via phone interview by Customer Research Inc.
Christopher W. on 11/29/2017
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Christopher said everything's good. He does business with Bill and he trusts him fully.
Vehicle: Lexus LS 460
Category: Service
Service Date: 10/31/2017
Review Created: 11/29/2017
This review was collected via phone interview by Customer Research Inc.
Quortni B. on 11/28/2017
Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
Quortni said this business did repairs she did not ask them to do.
Vehicle: Chevrolet Cobalt
Category: Service
Service Date: 11/14/2017
Review Created: 11/28/2017
This review was collected via phone interview by Customer Research Inc.
Bill M. at Havertown Automotive responded on 11/30/2017

The work performed on this car was requested by her father, we only repaired what wes needed. This review has no justification.

Alex T. on 11/28/2017
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Alex said the business has a good mechanic on staff. The work was done for half the price of what he was quoted elsewhere. He was very appreciative of John and Bill.
Vehicle: Mercedes-Benz 560SL
Category: Service
Service Date: 11/01/2017
Review Created: 11/28/2017
This review was collected via phone interview by Customer Research Inc.
Leah H. on 11/27/2017
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Leah said she always goes to this business for service and she would recommend this business to others.
Vehicle: Subaru Legacy Wagon
Category: Service
Service Date: 11/16/2017
Review Created: 11/27/2017
This review was collected via phone interview by Customer Research Inc.
Jeffrey K. on 11/27/2017
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Jeffrey said he is a good man. He is fair to him. He has known him for a long time. He has already recommended him.
Vehicle: Ford F-150
Category: Service
Service Date: 11/08/2017
Review Created: 11/27/2017
This review was collected via phone interview by Customer Research Inc.
Robert C. on 11/27/2017
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Robert said the employees did excellent work. They were attentive to his needs and they treated him fairly. The prices were fair.
Vehicle: Chevrolet Malibu
Category: Service
Service Date: 11/06/2017
Review Created: 11/27/2017
This review was collected via phone interview by Customer Research Inc.
James T. on 11/24/2017
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James said the service has been very good up until this time. He is not sure that they did all that could've been done.
Vehicle: Toyota Camry
Category: Service
Service Date: 11/10/2017
Review Created: 11/24/2017
This review was collected via phone interview by Customer Research Inc.
Michael P. on 10/27/2017
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"ford F-150 Truck"
always take good care of me and my family
was in and out promptly
Vehicle: Ford F-150
Service Date: 10/25/2017
Review Created: 10/27/2017 04:20 AM
Ken F. on 10/25/2017
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Ken said he was happy with the service he got from this business. Bill was very nice.
Vehicle: Dodge Pickup
Category: Service
Service Date: 10/23/2017
Review Created: 10/25/2017
This review was collected via phone interview by Customer Research Inc.
Jennifer K. on 10/24/2017
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Jennifer said the staff were friendly and they took care of the repairs quickly.
Vehicle: Toyota Prius
Category: Service
Service Date: 10/20/2017
Review Created: 10/24/2017
This review was collected via phone interview by Customer Research Inc.
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