Havertown Automotive


Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

630 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
99% Would Recommend
Latest Review 8 days ago
Bernard T. ReScore Review on 09/23/2015
ReScore
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Original
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Recommended? Yes
Surecritic checkman logo Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Misunderstanding of quote"
This business is not the cheapest but they are honest and do the work that they said that they did and do it well. The check engine light has been a problem but it's Honda's problem that we're trying to remedy. Paying a little higher price to be ensured of good quality is well worth it.
Vehicle: Honda Accord
Service Date: 09/11/2015
Review Created: 09/19/2015 02:38 AM

Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Inspection quotes"
Although your work is good, you have a tendancy to quote low and charge higher. I'd prefer the opposite. Financial surprises aren't pleasant. By the way, the check engine. Light sensor went on three days after I got the car back. It's off presently but I will notify you again if it stays on
Vehicle: Honda Accord
Service Date: 09/11/2015
Review Created: 09/19/2015 02:38 AM
Bill M. at Havertown Automotive responded on 09/22/2015

This car has numerous check engine light codes, we repaired the least expensive item to pass emissions test, I am sorry to see a three star rating from your visit I strive for the highest rating from all customers, I feel this rating is not justified.

Malka C. on 04/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Malka said Bill the owner is knowledgeable and honest.
Vehicle: Hyundai Genesis
Category: Service
Service Date: 04/09/2018
Review Created: 04/13/2018
This review was collected via phone interview by Customer Research Inc.
Constantinos X. on 04/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Constantinos said they do a great job
Vehicle: Nissan Rogue
Category: Service
Service Date: 04/11/2018
Review Created: 04/12/2018
This review was collected via phone interview by Customer Research Inc.
Prasid D. on 04/06/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Prasid said the business did what they said they would at a reasonable price.
Vehicle: Subaru Impreza Sedan
Category: Service
Service Date: 04/05/2018
Review Created: 04/06/2018
This review was collected via phone interview by Customer Research Inc.
Michelle C. on 03/31/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Michelle said the service was completed in a timely manner.
Vehicle: Toyota RAV4
Category: Service
Service Date: 03/30/2018
Review Created: 03/31/2018
This review was collected via phone interview by Customer Research Inc.
Brian T. on 03/23/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Brian said has been a repeat customer for years and he will not go to any other business.
Vehicle: Chevrolet Chevy Express
Category: Service
Service Date: 03/20/2018
Review Created: 03/23/2018
This review was collected via phone interview by Customer Research Inc.
Anthony C. on 03/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service and People"
Have never had a bad experience with these guys and Bill always takes the time to explain the work being done and give recommendations which is much appreciated
Vehicle: Honda Accord Sdn
Service Date: 03/16/2018
Review Created: 03/17/2018 07:46 AM
Edward D. on 03/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great"
Great, fast, and friendly service. Located conveniently next to the Duncan Donuts !
Vehicle: Nissan Pathfinder
Service Date: 03/16/2018
Review Created: 03/17/2018 02:33 AM
John N. on 03/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Old school service station auto repair"
Stopped in for an oil change and Bill noticed that the state inspection was due. Took care of the inspection and a 4 wheel alignment in a day at a extremely reasonable price! Great personal service as always.
Vehicle: GMC Acadia
Service Date: 03/14/2018
Review Created: 03/16/2018 09:16 AM
Jeffrey K. on 03/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jeffrey said the business provided good service.
Vehicle: Ford F-150
Category: Service
Service Date: 02/28/2018
Review Created: 03/16/2018
This review was collected via phone interview by Customer Research Inc.
Casey B. on 03/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Casey said the business was trustworthy, easy to work with, and they always got the job done.
Vehicle: Saturn Ion
Category: Service
Service Date: 02/27/2018
Review Created: 03/15/2018
This review was collected via phone interview by Customer Research Inc.
Nicholas R. on 03/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Nicholas said the staff was attentive and they knew what they were doing. They looked at his vehicle and told him the problem. They fixed it quickly. The staff is reliable and dependable.
Vehicle: Toyota Camry Solara
Category: Service
Service Date: 02/23/2018
Review Created: 03/15/2018
This review was collected via phone interview by Customer Research Inc.
Katelynn C. on 03/14/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Katelynn said the staff always get the job done. They seem to know what they're talking about and she really appreciates all the work they do.
Vehicle: BMW 3 Series
Category: Service
Service Date: 03/09/2018
Review Created: 03/14/2018
This review was collected via phone interview by Customer Research Inc.
Valerie W. on 03/14/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with Sean. He said the business provided excellent service.
Vehicle: Jeep Grand Cherokee
Category: Service
Service Date: 03/09/2018
Review Created: 03/14/2018
This review was collected via phone interview by Customer Research Inc.
Amjol S. on 03/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"On the Mechanics...."
Bill and the other mechanic are well informed. If you are interested in the specific details of the problem(s) of your vehicle, then then just ask them. I know that Bill is open to explaining the specifics of the problem(s).
Vehicle: Toyota Camry
Service Date: 03/09/2018
Review Created: 03/12/2018 03:44 AM
Linda N. on 03/07/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
" Fast car repair"
We have 4 cars in our house hold and when ever we have a breakdown we place a quick call to Havertown automotive and they take us that day.......They keep us informed of the issue and cost and fix the problem fast..Thank's to Bill and his staff for doing great job on short notice.
Vehicle: Dodge Grand Caravan
Service Date: 03/06/2018
Review Created: 03/07/2018 06:10 AM
Kate W. on 03/01/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Best service ever!"
They are people you can trust. This is so important. They also know your car, inside and out! Bill will take the time to explain everything to you and you feel confident they 'have your back'. I highly recommend Havertown Automotive!
Vehicle: Mazda Tribute
Service Date: 02/27/2018
Review Created: 03/01/2018 06:28 AM
Frank M. on 02/24/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Frank said the employees have always been good to him.
Vehicle: Honda Civic Si
Category: Service
Service Date: 02/20/2018
Review Created: 02/24/2018
This review was collected via phone interview by Customer Research Inc.
William D. on 02/23/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
William said they've always been good, honest and he enjoys working with them.
Vehicle: Volkswagen Jetta Wagon
Category: Service
Service Date: 02/17/2018
Review Created: 02/23/2018
This review was collected via phone interview by Customer Research Inc.
Michael C. on 02/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Michael said it was an excellent experience.
Vehicle: Honda CR-V
Category: Service
Service Date: 02/13/2018
Review Created: 02/15/2018
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 630 in total