Overview

Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5rating 4.74

7867 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
96% Would Recommend
Latest Review about 1 hour ago

Reviews


AT
ARLENE T.
KIA SOUL
Verified Customer
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12/03/2012 Category: Service
nice waiting area
Nice place to have coffee and wait by the fireplace. service is always excellent

Overall Rating 1/5rating 1rating 1rating 1rating 1
12/03/2012 Category: Service
nice waiting area
Its always nice to have coffee by the fireplace on a rainy day
Ryan S., President from Kia of Puyallup responded on 12/05/2012
Hi Arlene - Thank you for compliments regarding our waiting area, coffee and fireplace. We hope you enjoyed your service visit with us. - Ryan Sawyer, Vice President & General Manager

Verified Customer
Lake Stevens, WA
Kia Sorento
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2019 Category: Service
I have referred several people to them as their warranty& service are superior!.
My Grandson bought his new NIRO & he is very happy with his car & the service at Puyllaup Kia 😊

SS
STEVEN S.
Puyallup, WA
Kia Sportage
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2019 Category: Service
Dr door inop
Quick diag if part needed. Had part painted. Excellence color match and quick installation. . . .

KJ
KRISTEN J.
Federal Way, WA
Kia Soul
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2019 Category: Service
30000 mile check up
Went for a coupon oil change but noted the miles and was close enough to warrant more service. He gave me several deductions so the final price and service were well worth it.

TW
THERESA W.
Edgewood, WA
Kia Forte
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2019 Category: Sales
Great Easy Experience
I'm one who hates to change anything. So when my car of 16 years finally had a major problem (223,000 miles) I wasn't looking forward to the change (a new car). I looked around online and found a couple of great little cars at my local Kia dealership. I purchased a Forte and was done with the home thing, car parked at home, within 3 hours. That was from the time I walked into the show room to driving it home. All my questions were answered, friendly sales person, fast finance department - they even helped get my car added to my policy with full coverage (older car had only liability). I haven't driven my new little car much yet but it is very nice and easy to operate (I am not technical at all - don't even use a cell phone). I appreciate the very fast, professional services of the staff at Kia of Puyallup (A plus all the way). Thx, TW

MO
MIY-YONG O.
Auburn, WA
Kia Forte
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2019 Category: Sales
Ron Topp was great to work with!
We worked with Ron last Sunday and he was very professional and had us in and out in no time. We even got our financing on-site through our own credit union. Jason in finance was very great as well. Highly recommend Ron and the team at KIA of Puyallup.

GK
GREG K.
Puyallup, WA
Kia Spectra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2019 Category: Service
Good communication, and competent work
Met all my expectations

Verified Customer
Tacoma, WA
Kia Optima
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/16/2019 Category: Service
30,000 service
Wasn't able to get a loaner car. I wasn't told I had to reserve 2 weeks ahead of time. Communication between Summer and Karstens did not happen for loaner car. JR had my car finished on time. Very happy with service.

KC
KATHLEEN C.
Black Diamond, WA
Kia Sedona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2019 Category: Service
Sedona
Great service. Courteous, helpful and polite.

AA
ANN A.
Puyallup, WA
Kia Rio
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2019 Category: Service
Good people
Experienced techs who are able to fix your car quickly and not charge for wasted time

RT
RHONDA T.
Puyallup, WA
Kia Sorento
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/15/2019 Category: Service
Great Service
Always wonderful.

Verified Customer
Spanaway, WA
Kia Rio
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/15/2019 Category: Service
Wonderful service, as usual!
Thank you for taking such good care of me.

Verified Customer
Spanaway, WA
Kia Sorento
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2019 Category: Service
Great Job.
Always does a great job and always quick.

AC
ANDREW C.
Tacoma, WA
Kia Sportage
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2019 Category: Sales
No pressure sales
My wife and I stopped by Kia of Puyallup on Friday night to see cars as we were just beginning to look for our next car. We were greeted by Ron who showed us the used cars we asked about, let us test drive them and thanked us for stopping by. We went away and test drive other cars only to decide that we liked the Kia best. So the next morning we were back after picking out the new car we wanted on line. The purchase process was great, and the delivery of the new car was well done. They made me feel important. It was a very great car buying experience.

KT
KATHRINE T.
Olympia, WA
Kia Forte
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2019 Category: Service
Oil Change
Service took less than an hour & everything was explained step by step. Definitely recommend KIA and the Forte.

Verified Customer
Edgewood, WA
Kia Optima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2019 Category: Service
Great Services
Quick service, well done.

LK
LEONARD K.
Buckley, WA
Kia Optima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2019 Category: Service
Great experience
Will buy another Kia

MB
MARGARET B.
Federal Way, WA
Kia Sorento
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/13/2019 Category: Service
Third time's a charm, I hope
This was the third time I had to bring in my 2016 Kia Sorento for an issue of multiple warning lights after sitting in my work's parking lot all day. The dealership had it for a few days, replace what they believe is the problem, and gave me a free oil change for the hassle. They were in regular communication with me, were very courteous, and went over everything with me as the process went along.

RS
ROBERT S.
Puyallup, WA
Kia Sportage
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2019 Category: Service
Sold on Kia of Puyallup!
I had such a great experience at Kia of Puyallup from my initial phone call to schedule my service to picking up my vehicle upon completion. The advisor kept me posted on the progress throught the day, and reminded me that I had a service that was due. The work was done thoroughly, on time and my vehicle was delivered shiny clean. I was disillusioned by another Kia dealership, and Kia of Puyallup has won me over!

CL
CONNIE L.
Graham, WA
Kia Sportage
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2019 Category: Service
Service Department
I’ve been with the Kia with more than 10 years and the service is always been exceptional