Overview

Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5rating 4.74

7859 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
96% Would Recommend
Latest Review about 3 hours ago

Reviews


AA
ANN A.
Puyallup, WA
Kia Rio
Verified Customer
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07/16/2019 Category: Service
Good people
Experienced techs who are able to fix your car quickly and not charge for wasted time

RT
RHONDA T.
Puyallup, WA
Kia Sorento
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/15/2019 Category: Service
Great Service
Always wonderful.

Verified Customer
Spanaway, WA
Kia Rio
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/15/2019 Category: Service
Wonderful service, as usual!
Thank you for taking such good care of me.

Verified Customer
Spanaway, WA
Kia Sorento
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2019 Category: Service
Great Job.
Always does a great job and always quick.

AC
ANDREW C.
Tacoma, WA
Kia Sportage
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2019 Category: Sales
No pressure sales
My wife and I stopped by Kia of Puyallup on Friday night to see cars as we were just beginning to look for our next car. We were greeted by Ron who showed us the used cars we asked about, let us test drive them and thanked us for stopping by. We went away and test drive other cars only to decide that we liked the Kia best. So the next morning we were back after picking out the new car we wanted on line. The purchase process was great, and the delivery of the new car was well done. They made me feel important. It was a very great car buying experience.

KT
KATHRINE T.
Olympia, WA
Kia Forte
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2019 Category: Service
Oil Change
Service took less than an hour & everything was explained step by step. Definitely recommend KIA and the Forte.

Verified Customer
Edgewood, WA
Kia Optima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2019 Category: Service
Great Services
Quick service, well done.

LK
LEONARD K.
Buckley, WA
Kia Optima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2019 Category: Service
Great experience
Will buy another Kia

RS
ROBERT S.
Puyallup, WA
Kia Sportage
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2019 Category: Service
Sold on Kia of Puyallup!
I had such a great experience at Kia of Puyallup from my initial phone call to schedule my service to picking up my vehicle upon completion. The advisor kept me posted on the progress throught the day, and reminded me that I had a service that was due. The work was done thoroughly, on time and my vehicle was delivered shiny clean. I was disillusioned by another Kia dealership, and Kia of Puyallup has won me over!

CL
CONNIE L.
Graham, WA
Kia Sportage
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2019 Category: Service
Service Department
I’ve been with the Kia with more than 10 years and the service is always been exceptional

Verified Customer
Tacoma, WA
Kia Soul
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2019 Category: Service
Consistantly good service
Karsten did a great job getting in our vehicles in & out of the shop in a time frame that we could live with. He also cared enough to check for open recalls on our vehicles.
He definitely went the extra mile for us. We count on Kia of Puyallup for a quick turnaround on vehicle service, they have delivered every time.
Thank you Karsten!

Verified Customer
Tacoma, WA
Kia Sorento
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2019 Category: Service
Kia routine service
In and out on schedule with a nice job done.

KP
KIMBERLEY P.
Seattle, WA
Kia Soul
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2019 Category: Sales
Puts customer wants/needs first
Fantastic service the minute we stepped in the showroom. We were greeted by sales consultant Marvin Spencer. He listened to what I wanted & needed in a vehicle, gave me 100% of his attention. He was very patient, not pushy, and respected my feelings & my budget. I will recommend him to anyone looking to purchase a vehicle. Also Andrew who did my paperwork was just as nice & took time to let me know the process. My only negative comment I have: A few of the other male employees ( I assume are management) seemed to be cold & unfriendly. No acknowledge that we were even there...a smile would help.

BS
BILL S.
Sumner, WA
Kia Cadenza
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2019 Category: Service
It happened again ...
I was greeted at the service bay entrance with a delightful smiling attendant. WOW !! This was new ... and nice !!
The service techs are always so friendly and eager to help. I've never felt out of place to ask for help solving issues.
I even discovered that I can text someone to have items added to the coffee center !!
The work on my Cadenza was completed and done right.
Yep, they did it again .... GREAT SERVICE with a smile !!
I'll be back. :-)

PL
PAMELA L.
Puyallup, WA
Kia Forte
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2019 Category: Service
Excellent customer service
Excellent

RK
RHONDA K.
Gig Harbor, WA
Kia Sportage
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2019 Category: Sales
Great Experience
The best car purchase I’ve ever experienced. Justin was thorough, knowledgeable and friendly. No pressure at all, not the usual sales push. The vehicle sold itself. I was in and out of there in just a couple of hours. By far the quickest car purchase I’ve had. I recommend Kia of Puyallup to everyone looking for a new vehicle. Look for Justin - he’s awesome!

MT
MARGARET T.
Tacoma, WA
Kia Optima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2019 Category: Sales
Great experience
Ashley was amazing. She made the car buying process super easy.

RG
RAFAEL G.
Moses Lake, WA
Kia Optima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/08/2019 Category: Sales
Lots of good choices of vehicle's to look at.
The staff was very friendly. I was able to find the car that i was after with the features and amenities and still be in my budget range. Ron and Ashley were both great help. The loan process was also fairly quick.

KE
KIRSTIE E.
Graham, WA
Kia Optima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/08/2019 Category: Sales
Truly Exceptional
Our experience at Kia of Puyallup was excellent, to say the least. My husband and I went to several dealerships, and none of them even compared to the exceptional service we received at Kia. Steve Kaiser in particular went above and beyond, very friendly, and the most honest salesperson we've encountered. However, I can't praise the entire staff at Kia enough. They are truly exceptional.

BA
BURT A.
Spanaway, WA
Kia Soul
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/08/2019 Category: Service
Thank you!
As they always do...treat me like family...friendly and knowledgeable in assisting me with my questions about my car.
It is great to have this kind of care when we rely so much on the transportation in our daily commuting.