ReScore Reviews™ (1)
The most upsetting part about this was that my wife and children were allowed to drive away in an unsafe vehicle when she initially came in. If something would have happened on the way to or from your dealership when they were turned away, her life or one of my children in the backseat could have been lost. I understand turning someone away under other circumstances but an airbag issue is a potentially life or death safety problem.
A one star review would easily be warranted in this situation but due to our past positive experiences I’m giving it a two. But we are still having doubts about returning.
We've reviewed this internally and it appears there was a disconnect between our Sales Consultant and Sales Manager's (not our Finance Manager) regarding how you wanted to proceed. We are sorry for the confusion. Our team is trying to reach out directly to discuss.
Ryan Sawyer, President
Great service till yesterday. Dont like dishonesty or upselling. I dont like oil on inside of my interior. New service sticker on floor. I asked car not to be washed, that I had done already, they washed.
Might just take to another dealership as well any future vehicle purchases.
I feel like i got ripped off. They over charge for a ugly used car and said thats the only car i can get. The salesman hold on to my car keys on my trade in and made me feel like i couldn't leave. I dont recommend this place.