Overview

Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5rating 4.95

547 Reviews

99% Would Recommend
Latest Review about 5 hours ago

Reviews


Verified Customer
MA
Pontiac Vibe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/30/2019
Everything is perfect!!
Reliability, confidence of mechanics, price, customer service!

M
M.
South Dennis, MA
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/30/2019
Great service as always.
Great service as always. Herb helped me. Looked at another problem that needs to be addressed.
I will schedule soon.
Thank you, Robb

DH
DANIEL H.
Plymouth, MA
BMW 4 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/30/2019
customer
The service was quickly and efficiently done in a relatively brief period of time. The waiting area is pleasant and the staff is friendly and helpful.

Verified Customer
Plymouth, MA
Toyota Yaris
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/30/2019
Service with personality
Considerate, careful follow up and accurate record keeping on my service

MM
MARK M.
Plymouth, MA
BMW X5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/30/2019
Great Team
Friendly, considerate and helpful customer service.

TN
TOM N.
Plymouth, MA
Honda Civic Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2019
Great service
Told my daughter to take her car here for service - she came back and was extremely pleased and told me she was treated with respect and felt valued. She does not praise easily!!!

P
P.
Plymouth, MA
Mercedes-Benz C300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2019
Professional & friendly
Always accommodating. Have been using Cape Auto for over 15 years. Thank you Mark

EN
ERIC N.
Plymouth, MA
Ford Edge
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2019
Ford Edge tire repair and oil change
As always, everyone was courteous and informative. It is a very easy process dropping off and picking up the car before and after work. Also, Mark called to give me the pricing for a repair that is needed but not critical, so we will do it later. Great service. Thank you.

BD
BRENDA D.
Middleboro, MA
Honda Civic Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2019
Best place ever!
I brought my car there yesterday for an oil change.. they told me an hour my it was done before that hour was over.. what a bunch of awesome people!!

Verified Customer
Plymouth, MA
BMW M2
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2019
Efficient; nice people.
Simple, on time, well done.

KL
KARL L.
Plymouth, MA
Isuzu i-290
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2019
The Warden
Mark found the parts,the techs in the back got her done,what's not to love

PS
PETER S.
Plymouth, MA
Chevrolet Cruze
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/23/2019
Oil Change and Tire Rotation
Service was great and efficient, but I have to say I was a bit disappointed in the cost. We have have brought my daughter's car to NTB several times for an oil change and tire rotation, and it usually costs $60(ish). Paying over $120 for the same service seems crazy. We will probably not be bringing our cars back there for this standard service...not for this price difference.


Thanks!
Mark M. from Cape Auto Repair responded on 05/24/2019

Hello Peter,

 

I am sorry for your disappointment in the cost of your recent service. However I do not believe you are comparing like items. We make it a practice to both rotate AND balance the wheels as a package. We have found this limits the issues that can result in a bumpy ride when just performing the tire rotation. This practice has worked well for our customers and we continue to do so as protocol to ensure smooth rides and satisfaction. I hope you can see the value of this service, and will give us another try in the near future; I am mailing a $10 coupon for future use.  Thank you.

Mark


MM
MARCIA,TERRY M.
Plymouth, MA
Subaru Crosstrek
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2019
Service With A Smile
I had an appointment for GOF... they took my car in before the appointment time and I was driving away 20 minutes later. Dealing with Cape Auto Repair is always a good experience!

Verified Customer
Plymouth, MA
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2019
Cape Auto
The people are always friendly and helpful at Cape Auto.

KH
KEVIN H.
Plymouth, MA
Nissan GT-R
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2019
Mark makes it easy
Called yesterday to get brake pads and an oil change. Dropped off the car today was told the brakes didn’t need work and they took care of my oil change. 99 out of 100 other places would have done the brakes and charged me I know they always have my best interest at heart.

TM
TOM M.
Plymouth, MA
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2019
Reliable service
Cape Auto has been my trusted auto service/repair shop for years. They always are accommodating to my schedule and their pickup/drop-off service is great. They do the job right the first time at a reasonable price. I wouldn't go anywhere else.

EL
EDMOND L.
Plymouth, MA
Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2019
Repair
Courteous employees who care about the customers. Work completed in a timely manner and professionally.

BC
BOB C.
Plymouth, MA
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2019
In for annual state auto inspection. There were 4 or so customers ahead of me. My inspection still only took 1/2 hour to complete. Well done, I thought it would be well over an hour. Thank you, customer service and Danielle are great!
Same as above, great job every time I go to Cape Auto!
Thank you!

FA
FAY A.
Abington, MA
Nissan Maxima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/20/2019
Super great-
I am new to the area and "lights " came on indicating a problem- l called at 8 am and explains ed the problem to Mark - l am newly diagnosed with breast cancer and had an appointment in brockton at 3 -hetold me to bring it in and within 2 and 1/2 hours it was diagnosed and repaired with a discount for AAA- wonderful people - super service - it's my new go to place for everything- thank you!

AB
ALEXIS B.
Plymouth, MA
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2019
I love y’all!
I am so pleased with my service with y’all every time I come. Not only to I get the best service but you all are so flexible. You made sure I was taken care of and prepared for my 2,500mile trip I have to take in two weeks. You put my mind at ease and made sure I was prepared. And didn’t force me to do unnecessary things to my car to make money off me.