Overview

Overall Rating 4.99/5Overall Rating 4.99/5Overall Rating 4.99/5Overall Rating 4.99/5rating 4.99

352 Reviews

100% Would Recommend
100% Business Response
Latest Review 3 days ago

Reviews


Verified Customer
Springfield, MO
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/20/2019
Wonderful car shop!!!
So friendly, honest, and reliable. The owners make you feel like they truly value their customers and are both very honest and not worried about bottom dollar. And it’s the cutest car shop around! They have a kids room too so my toddler plays and I get a little break while getting my car fixed. Don’t find that everywhere!
Darin & Kristi B., Owners from Bohannon Auto responded on 05/21/2019

Thanks, glad you enjoy the experience. That little room is my grandkids' fav too!

Darin & Kristi Bohannon
Owners, Bohannon Auto Services
417.881.2240

Verified Customer
Brookline Station, MO
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/20/2019
It feels like family when I go there. Great customer service.
They do a great job of taking care of you and your vehicle. They dont try to sell you stuff you dont need. They take care of what you need done and do a great job informing customers of any extra issues that need tending too.
Darin & Kristi B., Owners from Bohannon Auto responded on 05/21/2019

Thank you! We appreciate the shout out!

Darin & Kristi Bohannon
Owners, Bohannon Auto Services
417.881.2240

CD
Chris D.
Ozark, MO
Toyota 4Runner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2019
Exceptional customer service and very professional staff and technicians!
The entire experience was a positive one with the customer service, and the quality of work by the owners and technicians. I have one vehicle and a very busy single father. I needed my vehicle ASAP, and they were more than accommodating to work with me and finish the work I needed in a timely manner. I found my new permanent automotive shop.
Darin & Kristi B., Owners from Bohannon Auto responded on 05/21/2019

Thanks for the note! We always give our best, and know your time is valuable.

Darin & Kristi Bohannon
Owners, Bohannon Auto Services
417.881.2240

SN
Sue N.
Springfield, MO
Ford Mustang
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2019
A place you can trust
Done right the first time. We take our 3 cars to Bohannon’s for dependable service. On Bennett Street near Kraft foods.
Darin & Kristi B., Owners from Bohannon Auto responded on 05/17/2019

Thanks! We so appreciate your loyalty, and we'll do our best to keep the trust.

Darin & Kristi Bohannon
Owners, Bohannon Auto Services
417.881.2240

KW
Kirsten W.
Springfield, MO
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2019
Great People & Great Service
I have been taking my vehicles to Bohannon for a few years now and I won’t go anywhere else. Kristi and Darren are incredibly good, honest people that want what’s best for you. More often than not, getting work done on your vehicles can be expensive but Bohannon takes great care of you and walks you through the process. They won’t recommend unnecessary work and they are willing to work with your budget as best as they can. Truly LOVE this shop. My vehicles won’t go anywhere else!
Darin & Kristi B., Owners from Bohannon Auto responded on 05/17/2019

We love doing business with you, too! You always listen, and and make informed decisions about your vehicles. Thanks for the shout out, it means everything to our small business.

Darin & Kristi Bohannon
Owners, Bohannon Auto Services
417.881.2240

MC
Mike and Julie C.
Springfield, MO
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2019
awesome shop
The best shop in springfield
Darin & Kristi B., Owners from Bohannon Auto responded on 05/17/2019

Thank you!

Darin & Kristi Bohannon
Owners, Bohannon Auto Services
417.881.2240

RM
Rusty M.
Springfield, MO
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2019
Excellent Service Wonderful People
Family business that treats you old style like they used to do. I always recommend Bohannon!
Darin & Kristi B., Owners from Bohannon Auto responded on 05/17/2019

Thanks, you're the best!

Darin & Kristi Bohannon
Owners, Bohannon Auto Services
417.881.2240

Verified Customer
Springfield, MO
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2019
Fast, friendly, and always willing to help
My neices recommended them months ago and I've been coming here ever since. Even my oldest child started going there!
The always work around my work schedule and has always greeted me with a smile and by my name. They are honest people. They have never recommended work to be performed that wasn't needed.
Darin & Kristi B., Owners from Bohannon Auto responded on 05/16/2019

Thank YOU!

We LOVE our families!

Darin & Kristi Bohannon
Owners, Bohannon Auto Services
417.881.2240

LB
Linda B.
Springfield, MO
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2019
First Visit
Very impressed with the quality of the service I received. They are very friendly and easy to work with.
Darin & Kristi B., Owners from Bohannon Auto responded on 05/16/2019

Thanks for noticing!

Darin & Kristi Bohannon
Owners, Bohannon Auto Services
417.881.2240

JA
James A.
Springfield, MO
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2019
Fantastic service!
Took my girlfriends car in to get a brake line replaced, service was super friendly and very helpful. I will definitely be taking my vehicles back to Bohannon Auto.
Darin & Kristi B., Owners from Bohannon Auto responded on 05/16/2019

Thanks for the shout out, James! It means everything to our small, family business.

Darin & Kristi Bohannon
Owners, Bohannon Auto Services
417.881.2240

JF
Joy F.
Battlefield, MO
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2019
Awesome & trustworthy
We have been coming to Bohannon's Auto for 7 years. One of our cars has only ever been serviced by them. I trust their assessments. I can ask if a recommendation needs to be done asap or if I can put it off for a bit & get an honest answer.
Multiple times we have used their towing "service". The car batteries are wonderful.
They stand behind everything they do.
Christi knows me when I call, & remembers my kids names.
Over the last 7 years we have 5 vehicles. Bohannon's had done exceptional work on all of them- keeping them maintained and/or repaired.
Darin & Kristi B., Owners from Bohannon Auto responded on 05/16/2019

Thanks for the shout out, Joy! We so appreciate your loyalty, and we never take it for granted.
You're the BEST.

Darin & Kristi Bohannon
Owners, Bohannon Auto Services
417.881.2240

DK
Deborah K.
Springfield, MO
GMC Acadia
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2019
Seems like a family place. Trusting
Great almost family people. New to area luck to find this place..
Darin & Kristi B., Owners from Bohannon Auto responded on 05/16/2019

Awe, thanks! We're glad you get that feeling - because it IS how we feel!

Darin & Kristi Bohannon
Owners, Bohannon Auto Services
417.881.2240

SM
Steve M.
Springfield, MO
Chevrolet HHR
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2019
Great service.
They got the job done quickly and right. Provided warranty repairs without question at the scheduled time. All things considered, great service, as usual.
Darin & Kristi B., Owners from Bohannon Auto responded on 05/14/2019

Thank you Steve,

We've so appreciated your support of our small business!

Darin & Kristi Bohannon
Owners, Bohannon Auto Services
417.881.2240

CW
Cal W.
Springfield, MO
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2019
Personal service dependable.
I can call Christy and get help when needed. Daren and his crew are dependable and know what they are doing. I travel for a living. And am glad to have someone I can trust.
Darin & Kristi B., Owners from Bohannon Auto responded on 05/14/2019

Thanks Cal,
You're the best!

Darin & Kristi Bohannon
Owners, Bohannon Auto Services
417.881.2240

Verified Customer
Springfield, MO
Kia Sportage
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2019
Bohannon
Great people. They have always worked with me and my limited budget.
Darin & Kristi B., Owners from Bohannon Auto responded on 05/14/2019

We're please to help out!

Darin & Kristi Bohannon
Owners, Bohannon Auto Services
417.881.2240

Verified Customer
Branson, MO
Cadillac CTS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2019
Great auto shop.
Always very friendly and honest. Normally fits me in on the same day. Can count on the job being done well.
Darin & Kristi B., Owners from Bohannon Auto responded on 05/14/2019

Thanks for the shout out! We appreciated it.

Darin & Kristi Bohannon
Owners, Bohannon Auto Services
417.881.2240

LS
Larry S.
Springfield, MO
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/13/2019
quick repair
Appreciated the quick-service you gave me
Darin & Kristi B., Owners from Bohannon Auto responded on 05/14/2019

You bet, Larry!

Darin & Kristi Bohannon
Owners, Bohannon Auto Services
417.881.2240

KB
Ken and Carol B.
Springfield, MO
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2019
Honest. Thorough. Fair. Friendly.
Trust their evaluations, quality workmanship and fair pricing. Very helpful and friendly.
Darin & Kristi B., Owners from Bohannon Auto responded on 05/08/2019

Thank you!

Darin & Kristi Bohannon
Owners, Bohannon Auto Services
417.881.2240

KW
Kris W.
Springfield, MO
Chevrolet HHR
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2019
Honest, Dependable and trustworthy!
We have been going to Bohannon to service our 2011 Chevrolet HHR for almost 3 years, since moving from another state. They have ALWAYS displayed honesty and integrity. On several occasions they could have charged us for repairs or parts we didnt need and we would have never known. They take the time to explain exactly what needs to be done. EVERY TIME we go to pay our final repair bill it is ALWAYS lower than the original estimate. Bohannons is the best and we have never been disappointed.
Darin & Kristi B., Owners from Bohannon Auto responded on 05/08/2019

Thanks Kris,
Always a pleasure doing business!

Darin & Kristi Bohannon
Owners, Bohannon Auto Services
417.881.2240

AM
Anabeth M.
Springfield, MO
Acura RDX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2019
They prioritize your maintenance list in a way you can do upkeep when your budget allows!
Bohannons always let's me know what it going on w/ my car, even if I bring it for a routine oil change. If these guys can hear or see anything amiss they'll give me a heads up that I probably should bring it in for a closer look, which I am grateful for as I have always driven "classic" cars :) I used to get my oil changed at a quick-lube place, but with my track record I've found comfort in having an actual mechanic under the hood every so often!

I like Bohannons b/c it's not a chain and there is everything to lose from not doing business the right way when you have skin in the game. The owner is very hands on, a seasoned mechanic who is there every day, in uniform, working alongside his guys and running his shop as part of the team. He personally comes out to go over repair sheets with me if costs start adding up, and I appreciate this b/c he lets me know what repairs can be put off safely and what I shouldn't ignore. This helps me spread out my maintenance in a way my budget can afford.

I was in the waiting room doing some work on my laptop (they have WiFi) and one of the guys even came out of the shop to give me an update on where they were w/ the repair and how much longer it would be. I appreciated the heads up and it just goes to show that the people who work there care about the company and its customers the same way the owners do.
Darin & Kristi B., Owners from Bohannon Auto responded on 05/07/2019

Thanks for the thoughtful note. We appreciate your feedback, and loyalty. You totally get what we're trying to achieve with our business model. It really comes down to, the "Golden Rule" treat others the way you want to be treated.
Thanks again Anabeth!

Darin & Kristi Bohannon
Owners, Bohannon Auto Services
417.881.2240

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