Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

268 Reviews

99% Would Recommend
Latest Review 1 day ago

Reviews


TS
THOMAS S.
Ram 1500
Verified Customer
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11/16/2018
Great mechanics
I was referred to William's Auto by a good friend of mine and this shop is everything he told me it was. The most important factor I look for in a mechanic is honesty, and that's what you find with Shane and Justin. The prices I have paid for both repairs, and they were far below the dealer shop's estimates we received. They have worked on my wife's '15 Escalade and my companie's '15 Ram. Overall, I will continue using these guys for all mechanical issues and would highly recommend getting an estimate and/or second opinion from them before choosing your next shop.

DD
DOUG D.
Lubbock, TX
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2018
Integrity and Fair Prices!
Great service as always!

JV
JACKSON V.
Volkswagen Rabbit
Verified Customer
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11/14/2018
Fast, honest service
They let you keep your car until they are actually ready to work on it unlike most shops and they solved my problem within a day at a really good price

SB
Shirley B.
Wolfforth, TX
Chrysler Sebring Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
Shirley said she likes this business and likes the way he works and what he did for her.
This review was collected via phone interview by Customer Research Inc.

LL
LARRY L.
Ford Police Interceptor
Verified Customer
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11/10/2018
Auto repair
They do a great job. Very knowledgeable and thorough on my car repairs.

BS
BRIAN S.
Chevrolet Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018
Great service
Great guys, friendly service at a reasonable price! Would recommend to anyone

Verified Customer
Lubbock, TX
Chevrolet Silverado 1500
Verified Customer
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11/07/2018
Friendly staff
I didn’t have an appointment, truck battery was dead. I had my truck towed to Williams auto shop. They checked out my electrical system. It was only my battery. I was able to get my truck before they closed for the evening.

LB
LARRY B.
Buick Rainier
Verified Customer
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11/01/2018
Honest and reasonable
They did not do anything to the car until they called and gave us a price. We were very pleased with the service. We will definitely continue to take our vehicles to them.

KC
KAY C.
Lubbock, TX
Chevrolet Traverse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018
Always great service.
We have used Williams Automotive for years. Always very accommodating and very friendly. The service has always been excellent. I would recommend your business to anyone. Thank you for always taking care of me.

JJ
Jesse J.
Texas
Cadillac CTS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2018 Category: Service
Jesse said the employees were honest. They provided good service. He trusts the service they provided.
This review was collected via phone interview by Customer Research Inc.

TS
Tom S.
Lubbock, TX
Chevrolet Suburban
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2018 Category: Service
Tom said the business did great.
This review was collected via phone interview by Customer Research Inc.

MV
Miguel V.
Texas
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2018 Category: Service
Miguel said the business did what he asked them to do and the price for the service was fair.
This review was collected via phone interview by Customer Research Inc.

JL
Jake L.
Texas
Lexus IS 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2018 Category: Service
Jake said that the service at the place was great.
This review was collected via phone interview by Customer Research Inc.

JB
Joan B.
Lubbock, TX
Lincoln Town Car
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2018 Category: Service
Joan said the business was wonderful and dependable and the business came to her home and changed her vehicle battery.
This review was collected via phone interview by Customer Research Inc.

JC
JACK C.
Cadillac CTS-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2018
Outta warranty? Here’s your place
Recommended by a good friend I was extremely pleased with their prices - honesty- location & knowledge They are now my go to place for auto repair

MC
MIKE C.
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2018
Wheel Bearing
As always Williams Automotive did a great job on the repairs. Prompt and efficient.

CR
Chase R.
Levelland, TX
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/06/2018 Category: Service
Chase said that the place had great service, work and people.
This review was collected via phone interview by Customer Research Inc.

TS
TOM S.
Lubbock, TX
Chevrolet Suburban
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2018
Great auto repair shop
Im happy to have a trusted auto repair shop close by. The Williams brothers are great. This is the only place I will take my vehicles in the Lubbock area.

DW
DAVID W.
Chevrolet Avalanche
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/03/2018
Quality service prompt and at a good price
I have had three vehicles fixed and with all three the work was done promptly. The service was done correctly and the price was fair

JB
Jay B.
Texas
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018 Category: Service
Jay said that he would definitely recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 268 in total