Overview

Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5rating 4.96

23 Reviews

100% Would Recommend
Latest Review 7 days ago

Reviews


MS
Mira S.
Haslet, TX
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2019 Category: Service
Mira said the service was good. The staff was very patient with her and they explained everything.
This review was collected via phone interview by Customer Research Inc.

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Tony G.
Fort Worth, TX
Ford Police Interceptor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/30/2019 Category: Service
Tony said the staff did a good job, and they found stuff that needed to be done. They didn't charge for labor and helped him get needed parts installed. They're great guys.
This review was collected via phone interview by Customer Research Inc.

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James B.
Texas
Buick LaCrosse
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/30/2019 Category: Service
James said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

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BRYAN W.
Fort Worth, TX
GMC Sierra 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2019
Quick service with a fair price.
Was able to give me a fair price for the work even though I was inclined to have them do the work anyway because my battery was completely drained from a defective alternator. So even with that I was able to get fast service at a fair price.

PL
PHILLIP L.
Fort Worth, TX
Nissan Armada
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/06/2019
Quality service with clear communication
Brought vehicle in to have heat repaired also general maintenance completed. Work was completed timely with quality, they kept me updated on the progress and pricing throughout. They did not try to upsale me on any parts nor services I did not need. Overall great work!
Rose R., Owner from Quality Auto Service Center responded on 03/07/2019

Hi Phillip
We are so happy we got your heat working great again. This cold weather has been tough and we know how important it is for the car heater to work right. Thanks for choosing Quality Auto Service Center. We appreciate you.


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Howard B.
Keller, TX
Ford Crown Victoria
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/02/2019
Excellent Service, excellent technicians,
Excellent service by excellent technicians and great customer service. All of my jobs have been completed ahead of schedule. They quote the service needed and they deliver. Great experience not having to worry about the outcome! Five STARS!!!
Rose R., Owner from Quality Auto Service Center responded on 03/05/2019

Thank you so much Howard. We appreciate your continued loyalty to Quality Auto Service Center. We promise to work hard for you everytime you come in. Thanks for the wonderful review.


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Cody S.
North Richland Hills, TX
Volkswagen Golf GTI
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/21/2019 Category: Service
Cody said his service was a smooth transition. He went in, got stuff done, and got out pretty quickly.
This review was collected via phone interview by Customer Research Inc.
Rose R., Owner from Quality Auto Service Center responded on 03/05/2019

Hi Cody,
Thanks so much for your comments and for choosing Quality Auto. 


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S.
Fort Worth, TX
Chevrolet Caprice Police Patrol Vehicle
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019
Very Good Customer Service and Quality Work.
Auto Duco provides prompt and High Quality Service, the customer service and courtesy is bar none, they’re very professional and provide prompt and on time service estimates. I would recommend Auto Duco for all of your everyday auto needs.
Rose R., Owner from Quality Auto Service Center responded on 03/05/2019

Thanks for choosing Quality Auto Service Center


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Tony G.
Fort Worth, TX
Ford Police Interceptor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019 Category: Service
Tony said they always do what they say , they are on time and their diagnoses are accurate.
This review was collected via phone interview by Customer Research Inc.
Rose R., Owner from Quality Auto Service Center responded on 03/05/2019

Thanks Tony! We Work Hard To Always Do What We Say! We Appreciate You And Will Be Here To Help When You Need Us! Thanks again!


JW
JACK W.
Fort Worth, TX
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2019
Trustworthy
You can trust this group ! Not only do they try to give you a fair price , they definitely do not sacrifice quality by using substandard materials. They earn your trust and want you to come back .
Rose R., Owner from Quality Auto Service Center responded on 03/05/2019

Hi Jack,
Thanks so much for your review. We appreciate your trust in us and promise to work hard to make sure you are always satisfied with what we do.


JW
Jack W.
Fort Worth, TX
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2019
Trustworthy
I started using Quality Automotive in 2001 . Trying to find a garage or mechanic with INTEGRITY these days is a task . That is exactly what you get from Jeremy and his service technicians . Even Jeremy gets grease underneath his nails to make sure customer service is optimized .

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ASA C.
Fort Worth, TX
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/22/2019
They do it right the first time.
Quality has been used by family for about 20 years or more and they have always been helpful and knowledgeable about the issues with our vehicles. They will be the only mechanic shop I ever use because they fix the issues the first time around. They don’t over charge for the work they do and they don’t do a bad job. Would absolutely recommend to anyone needing to get their vehicle fixed.
Rose R., Owner from Quality Auto Service Center responded on 03/05/2019

Thanks so much Asa


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LARRY G.
Fort Worth, TX
Mercury Grand Marquis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/14/2019
Amazing shop
Had a problem with my grand marquis that nobody could find to get here they found it no problem starts up every time thank you for your service I would definitely recommend them to anybody
Rose R., Owner from Quality Auto Service Center responded on 03/05/2019

Thanks for choosing Quality Auto Service Center Larry! We appreciate you! 


JH
JOHN H.
North Richland Hills, TX
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/13/2019
Good service, great mechanics.
Chris did his usual great job in fixing my old dilapidated van. He is so talented! I really enjoyed working with Robert, too. He is very polite and says a lot of Mam's to this Grandma. He appears to know a lot about cars which is comforting when someone like me is talking to him and has no idea what is going on. Keep up the good work Jeremy!
Rose R., Owner from Quality Auto Service Center responded on 03/05/2019

Yes we love Chris. He is a great tech and a wonderful person. Thank you for your wonderful review! We appreciate your trust in us and will always work to make sure your van is running at its best! 


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SCOTT R.
Keller, TX
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/18/2018
Great people! fast ,do it right. I will use again
Very dependable. Friendly. Tell you what is wrong,show you and rhen fix it.
Will use again..

TK
TERRI K.
North Richland Hills, TX
Ford Mustang
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018
Highly recommended
Excellent customer service. Recommend over any dealership. Have my business going forward
Rose R., Owner from Quality Auto Service Center responded on 12/13/2018

Thank you Terri! We work hard to provide great customer service and quality auto repair services. We appreciate you choosing Quality Auto! 


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ROBERT R.
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018
Honesty and great customer service as well as quality workmanship quality wor
They keep you updated through the day on the status or completion time of your vehicle. and only perform the work that is needed.
Rose R., Owner from Quality Auto Service Center responded on 12/13/2018

Thank you Robert! We work hard to provide complete auto repair services to our friends and neighbors in Ft Worth! Thanks for choosing us!


JW
JACK W.
Fort Worth, TX
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018
Attention to detail and honesty!
I have been a customer for almost 20 years. They’ve taken care of my personal vehicles, family’s and work vehicles. They have never tried to deceive me and in this day and time, it is difficult to find honesty in the automotive repair business.
Rose R., Owner from Quality Auto Service Center responded on 12/13/2018

Hi Jack! You are a great customer and we love taking care of your vehicles. Thanks for choosing Quality Auto And Thanks for trusting us to take care of your automotive needs! We appreciate you!


DR
DARLENE R.
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018
Honest Professional Service
Hard-working honest Professional Service. They bend over backwards to meet your needs. Quality service for sure.
Rose R., Owner from Quality Auto Service Center responded on 12/13/2018

Wow what a great review Darlene! We appreciate you so much! Thank you for choosing us! We promise to always work hard to make sure your vehicles are running great! 


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Toller S.
Keller, TX
Cadillac DeVille
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2018 Category: Service
Toller said that the place does good work at a very fair price.
This review was collected via phone interview by Customer Research Inc.
Rose R., Owner from Quality Auto Service Center responded on 12/13/2018

Thank You Toller. We appreciate you leaving us a review on our Shop. Thanks for choosing Quality Auto Service Center.


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