Overview

Overall Rating 4.99/5Overall Rating 4.99/5Overall Rating 4.99/5Overall Rating 4.99/5rating 4.99

521 Reviews

99% Would Recommend
Latest Review 23 days ago

Reviews


TG
Thomas G.
Slatington, PA
Ford Ranger
Verified
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07/27/2017
they are very thorough and try to keep costs down if possible
Chad and everyone there are very professional and accommodating to their clients
Chad O. from Car Doc, Inc responded on 07/28/2017

Thank you, Thomas! We greatly appreciate your continued loyalty!


DP
Donna P.
Slatedale, PA
Chevrolet Cobalt
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/11/2016
very reliable
I can count on car doc to give me an appointment as soon as possible and the service is done correctly

JH
Joseph H.
Palmerton, PA
Subaru Impreza
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/14/2015
Thorough
Always pleased with the thorough job. The car is a Subaru Legacy Outback and Not an Impreza! Never took this survey before when it came to my inbox because I thought it was for a different car that wasn't mine. I never owned an Impreza.
Chad O. from Car Doc, Inc responded on 01/15/2015

Thank you. We appreciate you calling our attention to the glitch in the system. We will address the specific information error and correct it in your records.


MM
Megan M.
Chrysler Town & Country
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/30/2012
Efficient and Customer Service Oriented
I placed my appointment online. Chad was prompt with a response and got me in right away (with little notice). He accommodated my schedule and promised to have my car back within 1 1/2 hours. I was happy to wait as he was so kind to squeeze in my oil change and inspection with little time to spare (and this was my first visit!).
To my surprise, he was finished 1/2 hours ahead of schedule. I was in and out in a jiffy.
He was honest with my status report and didn't try to oversell me on anything. I can appreciate this as a woman who needs to trust in her mechanic.
Great Job CarDoc!

JH
Joseph H.
Palmerton, PA
Mazda 3
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/30/2012
Customer Review
A bit pricey at $600+ , but well worth it.
Vehicle pulls slightly to the right after repair however, Car-Doc has always stood behind their work and has always made it right in the past. Would recommend Car-Doc without hesitation.
Chad O. from Car Doc, Inc responded on 06/07/2012
Price is relative to the work performed. Four Z rated 17 inch performance tires will tend to be a bit pricey which is why we always include the mounting, balancing, wheel alignment, and disposal at no additional charge. As always, if there is an issue with the work performed, we will be happy to correct the problem at no additional cost to the customer.

JH
Joseph H.
Palmerton, PA
Ford Pickup
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/30/2012
Customer Review
Service has been as promised or better.

JP
Jim P.
Walnutport, PA
Volkswagen Jetta Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/24/2018
Last Minute
Chad,
I called you at the last minute on a Saturday morning and needed some long over due maintenance that was missed on my part as we were going on a long trip the next day. Chad was able to fit us in with his very busy Saturday schedule. I was and have always been very appreciative of the service and quality work provided by Chad, I have been taking my vehicles to Car Doc for almost 20 years, will continue and always recommend them.
Thanks

CN
CHarlie N.
Slatington, PA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018
Once again a great job.......
You can always expect a great job when you go to the "Car Doc" As the name is appropriate.
Chad O. from Car Doc, Inc responded on 06/20/2018

Thank you sir. Our pleasure!


CN
CHarlie N.
Slatington, PA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018
Best Service Anywhere
Always a professional service. Been to many auto repair shops over the years, never found one as good, professional, and timely as the Car Doc. Very highly recommend to anyone looking for quality work at an affordable price.
Chad O. from Car Doc, Inc responded on 06/18/2018

Thank you Charlie. We appreciate your review and your business!


BT
Brenda T.
Palmerton, PA
Toyota Tacoma
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018
Vehicle is fixed right the first time.
I have taken my vehicles to car doc for a few years now. They have been fixed correctly the first time. That is very important to me and my wife.
Chad O. from Car Doc, Inc responded on 05/26/2018

We love when people are happy! Thank you!!


JS
Jed S.
Lehighton, PA
Subaru Outback
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2018
Routine visit
I took my car in for simple oil change and tire rotation. As usual, it was a positive experience. The facility is very clean and the staff always ready to answer all questions.
Chad O. from Car Doc, Inc responded on 05/11/2018

Thank you Jed!


ED
Edward D.
Lehighton, PA
Dodge Stratus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/06/2018
Car got towed in on Thursday night, Chad and his crew had it ready by 4 PM on Friday!
My aging (geriatric) 2004 Dodge Stratus with 245,500 miles on it died on Rt. 145 right at the top of the hill where it meets Rt. 329 in Egypt. Had it towed there by 8:30 Thursday night, and without it having an appointment, Chad, Danny and Tony diagnosed the problem, got the parts, and had it all done by 4 PM on Friday! Outstanding service by the best team in Lehigh, Carbon and Northampton counties! I would recommend CarDoc to ANYBODY that owns any type or make of vehicle, even if it's a new vehicle to have CarDoc do the service on it. They will NEVER scare you into a repair the way the dealers do, and do ONLY the work that you agree to in a timely and cost-efficient manner. Do yourself a favor, and make CarDoc your choice for all of your vehicle's service!
Chad O. from Car Doc, Inc responded on 05/07/2018

Thank you Ed, you are making us blush! We totally appreciate the kind write up as well as your continued business!


JS
Jan S.
Jim Thorpe, PA
Toyota Prius
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/06/2018
2007 Prius
Thanks for your review of our 2007 Prius. We'll be back when it's

time for the next service..
Chad O. from Car Doc, Inc responded on 05/07/2018

Thank you Jan! We appreciate your continued loyalty!


JM
Jeff M.
Laurys Station, PA
Toyota Highlander
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/06/2018
Quick to schedule and repair
Our power window stopped working. Chad and team at Car Doc, Inc got is in the next day and had it repaired by noon. Very friendly and great customer service.
Chad O. from Car Doc, Inc responded on 05/07/2018

Thank you for the review Jeff! 


GR
George R.
Lehighton, PA
Subaru Outback
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/29/2018
Satisfied
Completely satisfied with the service and the amount of time it took to fix the car
Chad O. from Car Doc, Inc responded on 05/07/2018

Thank you George, We're glad you're happy!


MF
Marie F.
New Ringgold, PA
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2018
Great service!
Quick, quality, and friendly service! Will definitely be back!
Chad O. from Car Doc, Inc responded on 04/21/2018

Thank you Marie! We love hearing that, and appreciate you taking the time to leave us a review!


DV
David V.
Slatington, PA
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/29/2018
Great Service
As always, the service is great, quick and professional. If I overlook something coming due (like inspection) these guys check with me and work with my schedule and budget. Can't actually give them enough stars!! Thanks!!
Chad O. from Car Doc, Inc responded on 04/21/2018

Always a pleasure Dave. Thank you!!


MM
Mylin M.
Slatington, PA
Chevrolet Equinox
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/24/2018
Prompt Service
Very professional and courteous, clean and comfortable waiting room, and clean restrooms.
Chad O. from Car Doc, Inc responded on 03/26/2018

Thank you Mylin! 


TS
Tim S.
Walnutport, PA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2018
Gmc
I have been sending my vehicles to chad and his team since he opened the doors and they have been absolutely the best
What more can anyone possibly say
THE BEST
Thank you cardoc
Chad O. from Car Doc, Inc responded on 03/26/2018

Thank you Tim! We appreciate your business!


CN
CHarlie N.
Slatington, PA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2018
Great Service
Always a great service with professionalism and integrity.....
Have recommended to all my family and friends.
Chad O. from Car Doc, Inc responded on 03/26/2018

We sincerly appreciate your referrals and your business Charlie. Thank you!


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