Overview

Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

926 Reviews

99% Would Recommend
Latest Review 5 days ago

Reviews


DC
DEBORAH C.
Ridgefield, WA
MINI Cooper Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2018
Reliable; commendable; affordable
We have been taking our autos to Bob's since we moved here 2 years ago from CA. What a pleasure it is to know that we are being dealt with honestly and competently. My husband and I both have MINI Coopers and while they are fun to drive can be expensive to maintain but at Bob's he is very fair with the cost. We feel like Friends of the family there.
Bob F. from Bob's Automotive responded on 07/28/2018
  1. Thank you for the compliments and YOU GUYS are friends of the family! We want all of our customers to knot only feel like they are friends, but we actually want our customers to be our good friends and part of the Bob's Automotive Family!

FI
Frank I.
Ridgefield, WA
Pontiac Firebird
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/21/2018 Category: Service
Frank said he has always recommended this business.
This review was collected via phone interview by Customer Research Inc.

MC
Mike C.
Ridgefield, WA
Chevrolet Avalanche
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
Mike said it is so easy to walk in to the business, drop his vehicle off, come back in an hour, and have his vehicle all serviced and done.
This review was collected via phone interview by Customer Research Inc.

LW
Lauren W.
Ridgefield, WA
Scion tC
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018 Category: Service
Lauren said the employees provided exceptional service. They were super friendly. She got her vehicle back as soon as possible. She didn't have any problems.
This review was collected via phone interview by Customer Research Inc.

AB
Andres B.
Ridgefield, WA
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018 Category: Service
Andres said his experience was great, and everything was good. The business was pretty fast, and took the dent out of the bumper.
This review was collected via phone interview by Customer Research Inc.

JA
James A.
Ridgefield, WA
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
James said the customer service is great at the facility. He enjoys interacting with the employees.
This review was collected via phone interview by Customer Research Inc.

AH
Aubrey H.
Ridgefield, WA
Honda Pilot
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/12/2018 Category: Service
Aubrey said she would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

DG
David G.
Ridgefield, WA
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
David said the staff was honest and did a good job.
This review was collected via phone interview by Customer Research Inc.

JA
JOHN A.
Ridgefield, WA
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2018
Kept an old truck like new
My 2003 truck is my baby, and I am giving it to my grandson. With Bob’s help, that boy is getting a very nice machine that has been well maintained. I appreciate his honest evaluations, good advice and prompt service. Thanks, Bob
Go Navy!

LB
Laura B.
Ridgefield, WA
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2018 Category: Service
Laura said the staff was fast, yet thorough. The overall service was good.
This review was collected via phone interview by Customer Research Inc.

LO
LORI O.
Vancouver, WA
GMC Envoy
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/30/2018
Thank u
Thank u for the great service!

LW
Lanny W.
Ridgefield, WA
Land Rover Range Rover Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/26/2018 Category: Service
Lanny said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

BF
Blas F.
Ridgefield, WA
GMC Yukon XL
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/22/2018 Category: Service
Blas said this business is awesome, he loves their service. Bob is very respectful.
This review was collected via phone interview by Customer Research Inc.

DB
Dennis B.
Ridgefield, WA
BMW X5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018 Category: Service
Dennis said the business got what his vehicle needed done.
This review was collected via phone interview by Customer Research Inc.

JM
Jared M.
Washington
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018 Category: Service
Jared said they are honest, and do good work quickly.
This review was collected via phone interview by Customer Research Inc.

DK
David K.
Ridgefield, WA
Chevrolet Camaro
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
David said the staff got done what he needed to have done in an efficient amount of time. He appreciated the service they did.
This review was collected via phone interview by Customer Research Inc.

MB
Maureen B.
Ridgefield, WA
GMC Yukon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Maureen said that everything went well for her at the place.
This review was collected via phone interview by Customer Research Inc.

JB
Jessy B.
Ridgefield, WA
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Jessy said the staff at this business caught things that others did not. Another facility was dragging him along. He was upset with the amount of work that needed to be done. There was a leak in the air conditioning, the leak was located, and this place fixed it for no charge. He mentioned this business was hard to find with a Google search.
This review was collected via phone interview by Customer Research Inc.

GM
GERALD M.
Ridgefield, WA
Jeep Liberty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018
Lube & Oil Change
As normal, their work is always great. They are efficient and productive. I have no reason to change.

RS
Randy S.
Kelso, WA
Kia Sorento
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/29/2018 Category: Service
Randy said he was very happy with the work Bob did. When his technician made a mistake Bob bent over backwards to fix it and he offered a rental vehicle so there would be no inconvenience. He was an honest man.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 81 - 100 of 926 in total