Overview

Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

820 Reviews

99% Would Recommend
Latest Review 1 day ago

Reviews


DC
DEBORAH C.
Ridgefield, WA
Chevrolet TrailBlazer
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018
Choose Bob’s
We take all three of our cars to Bob. They are very accommodating, fairly priced and efficient.

SS
Sean S.
Ridgefield, WA
Dodge Pickup
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/23/2018 Category: Service
Sean said the staff did a great job. However there was work done that was not previously approved by him so it cost more than he estimated.
This review was collected via phone interview by Customer Research Inc.

JP
John P.
Ridgefield, WA
Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
John said the staff is straight forward with him and he likes that. The business did everything they could to fix his vehicle.
This review was collected via phone interview by Customer Research Inc.

DW
David W.
Ridgefield, WA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018
Bob's auto
Having moved into a new area and having a trust worthy mechanic, it was a great find to discover Bob's auto. Very professional, and very honest.

LL
LARRY L.
La Center, WA
Ford Windstar Wagon
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/01/2018
Bob's Auto
Bob fixed a serious car problem for me real fast and at a price far below what I expected...thanks team!!!

JL
Joel L.
Ridgefield, WA
Nissan Sentra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/28/2018 Category: Service
Joel said the business really cares about the work they do. He is satisfied with the service received on his vehicle.
This review was collected via phone interview by Customer Research Inc.

SB
SHEILA B.
Ridgefield, WA
GMC Terrain
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2018
great mechanics and a friendly attmosphere
thankyou Bob for taking care of my Terrain .I am always confident with what ever I have
done . also the Buick I would never have kept it all these years as Mary points out its a classic now. thank you again completely satisfied. Sheila Burgess

JA
Jennifer A.
Battle Ground, WA
Chevrolet Malibu
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/24/2018 Category: Service
Jennifer said the business did a great job. Her only issue was that they ordered the parts and finished the work without actually informing her, even though they had said they would let her know before doing anything.
This review was collected via phone interview by Customer Research Inc.

JM
James M.
Ridgefield, WA
BMW 3 Series
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2018 Category: Service
Spoke with James' wife. She said Bob always does what is promised, and in a timely manner. He also provided a few tips for her vehicle's future maintenance.
This review was collected via phone interview by Customer Research Inc.

LK
Lefty K.
Ridgefield, WA
Chevrolet Pickup
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
04/13/2018 Category: Service
Spoke with Lefty's wife. She said the business did not call them when their vehicle was finished and they had to wait an additional day to get it back. This is why she would not recommend.
This review was collected via phone interview by Customer Research Inc.
Bob F. from Bob's Automotive responded on 04/14/2018

We are sorry, it was right at 5pm when the job was finished and Lefty told me that he wasn't in a big hurry. Sad to see you go. I wish you well.


JW
JOYCE W.
Ridgefield, WA
Honda Civic Sdn
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2018
“Bobs Auto” the best Place to go!
Very satisfied with the work .Aways helpful and accommodating!

RW
Robert W.
Ridgefield, WA
Subaru Forester
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/11/2018 Category: Service
Robert said he had to return to the facility because the vehicle was still leaking. The issue was quickly resolved.
This review was collected via phone interview by Customer Research Inc.

LS
Lynn S.
Ridgefield, WA
Scion xB
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2018 Category: Service
Lynn said the business had reasonable prices. The staff was helpful and did a great job.
This review was collected via phone interview by Customer Research Inc.

LS
Larry S.
Vancouver, WA
Dodge Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/07/2018 Category: Service
Larry said he was perfectly happy and satisfied with the good job the employees did. It all worked out great.
This review was collected via phone interview by Customer Research Inc.

GM
GERALD M.
Ridgefield, WA
Jeep Liberty
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2018
Lube & Oil
Bob, You and your team are always very helpful and pleasant to work with. Thanks for your good service.
Gerald

JP
Josh P.
Ridgefield, WA
Toyota Prius
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2018 Category: Service
Josh said everything went as planned, and he is happy.
This review was collected via phone interview by Customer Research Inc.

SP
SANDRA P.
Ridgefield, WA
Chrysler
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/28/2018
You guys ROCK..... I would not take my cars any where else.
These guys are fair, fast, and priced well. They ROCK....

PF
Pam F.
Ridgefield, WA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/28/2018
Finally found a dependable shop!
We have taken two cars to Bobs in the last 3 months and have been completely satisfied! We have been in Ridgefield for over 5 years and wanted to find an auto shop that we could trust and one that didn't gouge us on prices. Bob's has done just that! He will always be our go-to guy from here on out!

RT
Randal T.
Ridgefield, WA
Ford Taurus
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2018 Category: Service
Randal said the business always does a good job.
This review was collected via phone interview by Customer Research Inc.

GS
Glenn s.
Ridgefield, WA
Toyota Camry
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2018 Category: Service
Glenn said he had a positive experience with the business.
This review was collected via phone interview by Customer Research Inc.

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