Overview

Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

832 Reviews

99% Would Recommend
Latest Review 7 days ago

Reviews


JM
Jared M.
Washington
Ford Ranger
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018 Category: Service
Jared said they are honest, and do good work quickly.
This review was collected via phone interview by Customer Research Inc.

DK
David K.
Ridgefield, WA
Chevrolet Camaro
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
David said the staff got done what he needed to have done in an efficient amount of time. He appreciated the service they did.
This review was collected via phone interview by Customer Research Inc.

MB
Maureen B.
Ridgefield, WA
GMC Yukon
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Maureen said that everything went well for her at the place.
This review was collected via phone interview by Customer Research Inc.

JB
Jessy B.
Ridgefield, WA
Chevrolet Tahoe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Jessy said the staff at this business caught things that others did not. Another facility was dragging him along. He was upset with the amount of work that needed to be done. There was a leak in the air conditioning, the leak was located, and this place fixed it for no charge. He mentioned this business was hard to find with a Google search.
This review was collected via phone interview by Customer Research Inc.

GM
GERALD M.
Ridgefield, WA
Jeep Liberty
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018
Lube & Oil Change
As normal, their work is always great. They are efficient and productive. I have no reason to change.

RS
Randy S.
Kelso, WA
Kia Sorento
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/29/2018 Category: Service
Randy said he was very happy with the work Bob did. When his technician made a mistake Bob bent over backwards to fix it and he offered a rental vehicle so there would be no inconvenience. He was an honest man.
This review was collected via phone interview by Customer Research Inc.

JO
Joanna O.
Ridgefield, WA
Honda Civic Si
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/29/2018 Category: Service
Joanna said whenever she takes her vehicle in they always call her if there are other things needed.
This review was collected via phone interview by Customer Research Inc.

ON
Oliver N.
Ridgefield, WA
Honda Fit
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/29/2018 Category: Service
Oliver said the staff did good work and they were pretty fast. He said he didn't really understand the explanation of one of the issues.
This review was collected via phone interview by Customer Research Inc.

RE
Rich E.
La Center, WA
Dodge Grand Caravan
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
Rich said Bob was very knowledgeable and competent. He did a good job
This review was collected via phone interview by Customer Research Inc.

KA
kendall a.
Ridgefield, WA
Saturn VUE
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
Spoke with Kendall's wife. She said the service was fast, efficient and well priced.
This review was collected via phone interview by Customer Research Inc.

SR
Steve R.
Ridgefield, WA
Ford F-150
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
Steven said the business was quick to respond and the customer service was good.
This review was collected via phone interview by Customer Research Inc.

KJ
Kent J.
Ridgefield, WA
Chevrolet Colorado
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018 Category: Service
Kent said everything went well, and he was very pleased.
This review was collected via phone interview by Customer Research Inc.

DC
DEBORAH C.
Ridgefield, WA
Chevrolet TrailBlazer
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018
Choose Bob’s
We take all three of our cars to Bob. They are very accommodating, fairly priced and efficient.

SS
Sean S.
Ridgefield, WA
Dodge Pickup
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/23/2018 Category: Service
Sean said the staff did a great job. However there was work done that was not previously approved by him so it cost more than he estimated.
This review was collected via phone interview by Customer Research Inc.

JP
John P.
Ridgefield, WA
Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
John said the staff is straight forward with him and he likes that. The business did everything they could to fix his vehicle.
This review was collected via phone interview by Customer Research Inc.

DW
David W.
Ridgefield, WA
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05/04/2018
Bob's auto
Having moved into a new area and having a trust worthy mechanic, it was a great find to discover Bob's auto. Very professional, and very honest.

LL
LARRY L.
La Center, WA
Ford Windstar Wagon
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/01/2018
Bob's Auto
Bob fixed a serious car problem for me real fast and at a price far below what I expected...thanks team!!!

JL
Joel L.
Ridgefield, WA
Nissan Sentra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/28/2018 Category: Service
Joel said the business really cares about the work they do. He is satisfied with the service received on his vehicle.
This review was collected via phone interview by Customer Research Inc.

SB
SHEILA B.
Ridgefield, WA
GMC Terrain
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2018
great mechanics and a friendly attmosphere
thankyou Bob for taking care of my Terrain .I am always confident with what ever I have
done . also the Buick I would never have kept it all these years as Mary points out its a classic now. thank you again completely satisfied. Sheila Burgess

JA
Jennifer A.
Battle Ground, WA
Chevrolet Malibu
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/24/2018 Category: Service
Jennifer said the business did a great job. Her only issue was that they ordered the parts and finished the work without actually informing her, even though they had said they would let her know before doing anything.
This review was collected via phone interview by Customer Research Inc.

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