Overview

Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5rating 4.95

94 Reviews

100% Would Recommend
94% Business Response
Latest Review 10 days ago

Reviews


SC
SHERRY C.
Temple, TX
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/30/2019
Knows his stuff!!!
Couldn't ask for a better mechanic. Very friendly and knows his stuff!
John H. from Hix Auto and Tire responded on 05/01/2019

Happy to help stop by anytime.


LS
LOU ANNE S.
Temple, TX
Toyota Tundra 4WD
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/29/2019
Great Service!
Got me in the same day. Had new tires mounted, balanced, and aligned. Jackie in the office even offered to take me home and bring me back if I wanted. I don’t live close. I elected to wait. Mechanic was very thorough. Very pleased with the entire experience and will recommend Hix Automotive to anyone needing car care.
John H. from Hix Auto and Tire responded on 04/30/2019

Thats awesome to know that even when we are short on staff that we still take care of  customers.


VN
Victoria N.
Texas
Mitsubishi Outlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2019 Category: Service
Victoria said the business was very helpful.
This review was collected via phone interview by Customer Research Inc.
John H. from Hix Auto and Tire responded on 04/30/2019

Thanks Victoria glad we can help.


LH
LARRY H.
Temple, TX
Mercury Sable
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2019
Honest ... Great Mechanics!
John Hix and his staff are WONDERFUL PEOPLE, and I would trust them with any of my automobiles without any questions ... They have pulled me out of a NUMBER of emergencies, so I would NEVER question any of their devices ... It gives us GREAT PEACE OF MIND when we find trustworthy mechanics who will deal with us honestly and not try to ask us to pay for more work than is necessary, and I have found that in John Hix FOR SURE ... That's why he has so many REPEAT CUSTOMERS ... KUDOS to John Hix and his Hix Auto and Tire ... Oh, and KUDOS to Jackie, too! ... She knows about as much about cars as John does! ... Larry Hutchinson ~~
John H. from Hix Auto and Tire responded on 04/24/2019

Thanks Larry we appreciate your continued business let us know if we can help anytime.


HA
HOWARD A.
Lott, TX
Ford Excursion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2019
Personal service
Great service fair price
John H. from Hix Auto and Tire responded on 04/24/2019

Good to see you again Howard come by anytime.


JH
Janelle H.
Belton, TX
Ram 3500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2019 Category: Service
Janelle said the business was good and she would recommend them.
This review was collected via phone interview by Customer Research Inc.
John H. from Hix Auto and Tire responded on 04/24/2019

Thankyou Janelle


RN
ROSS N.
Belton, TX
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2019
John Hix makes this place awesome
Very knowledgeable and fair.
John H. from Hix Auto and Tire responded on 04/24/2019

Thanks Ross happy to help anytime.


SA
Sonny A.
Killeen, TX
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019 Category: Service
Sonny said this business did everything he wanted them to do and they did it right.
This review was collected via phone interview by Customer Research Inc.
John H. from Hix Auto and Tire responded on 04/18/2019

Thanks Sonny happy to help.


KJ
KENDRICK J.
Temple, TX
Mitsubishi Montero Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2019
Quality service and friendly staff
The process was very easy., Detail information about issues with your car. And a man o. What needs to be done...great service
John H. from Hix Auto and Tire responded on 04/15/2019

Thank you Kendrick let us know if we can help again.


SD
Salina D.
Troy, TX
Volkswagen Passat
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/23/2019 Category: Service
Salina said they were friendly and did a good job.
This review was collected via phone interview by Customer Research Inc.
John H. from Hix Auto and Tire responded on 03/25/2019

Thanks for coming by hit us up anytime.


SB
Seth B.
Rogers, TX
Dodge Neon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/23/2019 Category: Service
Spoke with Angela. She said the business staff are very friendly and they treated her like family. The business made sure the vehicle service got done.
This review was collected via phone interview by Customer Research Inc.
John H. from Hix Auto and Tire responded on 03/28/2019

Happy to help anytime thanks again for stopping by.


CT
CHRIS T.
Temple, TX
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/20/2019
Great place
Great place does great work and backs it up everytime he makes sure it right before you get it back
John H. from Hix Auto and Tire responded on 03/21/2019

Thanks Chris happy to help.


Verified Customer
Temple, TX
Nissan Titan
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/18/2019
Great service
Quick service
John H. from Hix Auto and Tire responded on 03/20/2019

Thank you


LO
LIZ O.
Temple, TX
Dodge Intrepid
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/17/2019
Trustworthy, reasonable rates,
Hix Auto has performed work on our vehicles for several years. We would not go anywhere else. Customer service is triple awesome.
John H. from Hix Auto and Tire responded on 03/18/2019

Liz we are always happy to help.


JS
JASON S.
Troy, TX
Chevrolet Equinox
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/17/2019
Have to bring it back
Thermostat not working .. dont know if it is hot or not .. and the promary reason for my mechinal failure in the first place got to drive it 15minutes before problems.
John H. from Hix Auto and Tire responded on 03/18/2019

Really hate to hear you are having problems. Please give me a call and we wil take care of it.


TH
Tammy H.
Texas
Mitsubishi Lancer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/16/2019 Category: Service
Tammy said they know what they are doing, and the business doesn't take advantage of the customer.
This review was collected via phone interview by Customer Research Inc.
John H. from Hix Auto and Tire responded on 03/20/2019

Always a pleasure to see you Tammy glad we can help.


JG
JERRY G.
Temple, TX
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2019
Good fast accurate work.
Greatwork and entertaining too.
John H. from Hix Auto and Tire responded on 03/18/2019

Thanks Jerry great to see you.


CW
Chris W.
Belton, TX
Chevrolet Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2019 Category: Service
Chris said the business is the best. He said definitely would recommend them to others. They are top notch and he appreciates them.
This review was collected via phone interview by Customer Research Inc.
John H. from Hix Auto and Tire responded on 03/18/2019

Thanks Chris we are happy to help stop by anytime.


QV
QUINN V.
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2019
Best place to get your car fixed
John is very knowledgeable and he explains things so that I can understand the problem. I have recommended and will continue to recommend Hix auto to family and friends. Quinn Venable
John H. from Hix Auto and Tire responded on 05/10/2019

Thanks Quinn always great to see you.


AS
ALEXIS S.
Heidenheimer, TX
Ford Fiesta
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/11/2019
Best company ever!
Super friendly! And very reasonable on prices! Quick and great communication!
John H. from Hix Auto and Tire responded on 03/12/2019

Thats very kind Alexis i'm glad we could help.


Displaying Review 41 - 60 of 94 in total