Overview

Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5rating 4.94

85 Reviews

100% Would Recommend
94% Business Response
Latest Review 2 days ago

Reviews


SC
Shelly C.
Texas
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2019 Category: Service
Shelly said the business let her pay for her motor mounts which cost her $500 a week later because she did not have the money at the time.
This review was collected via phone interview by Customer Research Inc.

KB
KATRINA B.
Troy, TX
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2019
Fantastic and reliable
These folks know their stuff! No BS and fair pricing. All of my vehicles get worked on at Hix!

KH
Kathleen H.
Texas
Toyota Corolla
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/13/2019 Category: Service
Kathleen said the staff is really good and she is very pleased with their service. She has recommended this place. They do wonderful, personal service, and it is an excellent, hands-on business. They are big on customer service, they follow through and they really are a mom and pop's facility.
This review was collected via phone interview by Customer Research Inc.

CB
CHRISTA B.
GMC Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2018
Very honest
I have taken my vehicles to Hix auto for many years and have always been satisfied with the work done. John is honest and always does his best to get the job done well and with the least cost.

LC
LORENZO C.
Harker Heights, TX
GMC Acadia
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2018
Thank for my alignment u did a great job and the price was awesome
You did a very good job i appreciate it and i would recommend anyone to go to ur shop and thank u so much

CW
Clifford W.
Belton, TX
Ford F-150
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/09/2019 Category: Service
Clifford said the business's owner was very knowledgeable, and that he recommends this place for front end alignment.
This review was collected via phone interview by Customer Research Inc.
John H. from Hix Auto and Tire responded on 08/12/2019

Glad we could get it driving straight for you.


TK
TOMMY K.
Rosebud, TX
Ford Cab & Chassis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2019
Happy customer
I’ve used Hix Auto in the past and was very pleased so I came back when I needed another front end alignment. I have a large heavy service truck that takes a real beating so keeping alignment is crucial. They took care of the alignment when they told me they would even though being short handed. Very pleased!
John H. from Hix Auto and Tire responded on 08/09/2019

Tommy sorry i missed you. I cant tell you how happy i am to hear that even when we are short handed my guys are still taking care of business.  


TP
TERRY P.
Temple, TX
Pontiac G6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2019
Great place
They tell me what needs fixing and what doesn't and the cost before they do anything. They also lecture me on the cleanliness of my car. I thank them for caring.
John H. from Hix Auto and Tire responded on 08/09/2019

Terry we are here to help anytime thanks for coming by.


JE
JOHN E.
Temple, TX
Dodge Durango
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2019
Car repair &service!
Have used them a few times and all service &prices were great,I'll be back as needed, thanks!
John Elliott
John H. from Hix Auto and Tire responded on 08/01/2019

As always happy to see you John.


VD
Victor D.
Texas
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2019 Category: Service
Victor said it was pretty satisfactory, the business was pretty good, he had nothing to complain about, they got it done that day and he got the vehicle right back.
This review was collected via phone interview by Customer Research Inc.
John H. from Hix Auto and Tire responded on 07/24/2019

Very happy to meet you Victor hope we can help in the future.


HD
Homer D.
Troy, TX
Chevrolet Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2019 Category: Service
Homer said the service was excellent, and the people were good.
This review was collected via phone interview by Customer Research Inc.
John H. from Hix Auto and Tire responded on 07/22/2019

Thank you Homer have a great day.


AB
Auriel B.
Temple, TX
Kia Sportage
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2019 Category: Service
Auriel said they were very thoughtful. They picked her up. Also, they made sure she understood what was wrong and what had to be done. There were no extra fees. Everything was short, simple, and to the point.
This review was collected via phone interview by Customer Research Inc.
John H. from Hix Auto and Tire responded on 07/22/2019

Glad we could help Auriel come by anytime.


BW
Bert W.
Temple, TX
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2019 Category: Service
Bert said the owner is a good businessman, easy to talk with and did what he said he would do.
This review was collected via phone interview by Customer Research Inc.
John H. from Hix Auto and Tire responded on 07/22/2019

Happy to help Bert come by anytime


SF
SONJA F.
Temple, TX
Mercury Sable
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2019
They are friendly and fix everything
Great place to take your vehicles
John H. from Hix Auto and Tire responded on 07/22/2019

Thanks Sonja


JS
JEREMY S.
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2019
Great ownership
Great place to take any vehicle. The owner and his group of guys work really hard to make sure things are fixed correctly the first time and in a very reasonable time. I would recommend anyone to take their vehicle to Hix Auto for repairs. Very pleased to have them on my side for any future car repair needs.
John H. from Hix Auto and Tire responded on 07/03/2019

Thanks Jeremy for the opportunity to help come by anytime.


SP
SYLVIA P.
Weslaco, TX
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2019
The professional work done
Very courteous , knowledgeable and professional. Completes the work in a timely manner We are fortunate to have found this car repair shop.
John H. from Hix Auto and Tire responded on 07/03/2019

Sylvia we are always happy to help thanks for your continued support.


RB
ROBERT B.
Temple, TX
Chevrolet Cruze
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2019
CHEVROLET CRUZE
Mr. Hix worked with me. He showed me the problem before jumping in and working on my car. Very laid back and very professional.
John H. from Hix Auto and Tire responded on 07/01/2019

We are glad we could help come by anytime


JH
Justin H.
Texas
Ford Police Interceptor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/24/2019 Category: Service
Spoke with Sara. She said the staff was very friendly. She stated that the service was fast, efficient and reasonably priced.
This review was collected via phone interview by Customer Research Inc.
John H. from Hix Auto and Tire responded on 06/26/2019

Glad we could get her fixed up.


JE
JOHN E.
Temple, TX
Dodge Durango
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2019
Best place you can find in Temple
Excellent service, prices, knowledgeable & care about your problem,&will search out until resolved
I won't go anywhere else, of your smart you won't either
John H. from Hix Auto and Tire responded on 06/24/2019

Thank you John it has been a pleasure helping you and your family.


BR
BRIAN R.
Ford F-150
Verified Customer
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06/18/2019
On point and always on time
Each time I drop off any of my vehicles John and his top notch employees do a great job of adhearing to the quoted time of completion with all my cares and needs in mind. I have yet to be disapointed.
John H. from Hix Auto and Tire responded on 06/19/2019

Glad to hear we are still taking care of business for you Brian. Thanks again for thinking of us to take care of all your transportation needs.