Overview

Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

703 Reviews

98% Would Recommend
Latest Review 6 days ago

Reviews


JW
John W.
Kirkland, WA
Lexus RX 330
Verified Customer
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11/06/2018
Recent oil change
These guys are awesome, honest and true.

MB
Michelle B.
Bothell, WA
Toyota Tundra
Verified Customer
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11/05/2018
These guys go the extra mile.
I have used autometics for the past 6 or 7 years. They are fair and do a great job in a timely manner.

JW
John W.
Kirkland, WA
Hyundai ELANTRA
Verified Customer
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10/31/2018 Category: Service
John said the business is good at focusing on small details.
This review was collected via phone interview by Customer Research Inc.

DG
Donald G.
Kirkland, WA
Isuzu Amigo
Verified Customer
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10/31/2018 Category: Service
Donald said the business provided good and fast service.
This review was collected via phone interview by Customer Research Inc.

GJ
Gary J.
Kirkland, WA
Kia Sportage
Verified Customer
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10/31/2018 Category: Service
Gary said he felt conformable with this business.
This review was collected via phone interview by Customer Research Inc.

DL
David L.
Kirkland, WA
BMW 3 Series
Verified Customer
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10/26/2018
Great service and mechanics.
Keith and Jeff really take pride in their work and want you to know what they worked and what needs to be done in the future. They don’t push things on you that aren’t needed. Always enjoy seeing them.

MM
Mike M.
Everett, WA
Ford F-150
Verified Customer
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10/25/2018 Category: Service
Mike said the staff was professional, friendly, and went above and beyond. They did everything he asked , and in a timely manner.
This review was collected via phone interview by Customer Research Inc.

GG
Gregg G.
Sammamish, WA
Verified Customer
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10/25/2018 Category: Service
Gregg said that he was very satisfied with the service and that if he was living anywhere near the business, he would surely refer them for service.
This review was collected via phone interview by Customer Research Inc.

BF
Bill F.
Bothell, WA
Buick LeSabre
Verified Customer
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10/17/2018 Category: Service
Bill said this business has good mechanics.
This review was collected via phone interview by Customer Research Inc.

JF
Jennifer F.
Bellevue, WA
Toyota 4Runner
Verified Customer
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10/17/2018 Category: Service
Jennifer said this business is amazing.
This review was collected via phone interview by Customer Research Inc.

KP
Kyle P.
Seattle, WA
Honda Accord
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/05/2018 Category: Service
Kyle said the staff found that the engine was going bad in his vehicle. He would have liked a call with what they had found before they repaired the vehicle. He also mentioned that what he paid was not what he was quoted.
This review was collected via phone interview by Customer Research Inc.

JF
Josh F.
Kirkland, WA
BMW 3 Series
Verified Customer
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10/03/2018
Jeff and Keith. Just the best. ALWAYS do such a great job and super friendly and honest.
I've been taken by numerous mechanics in the past so what a pleasure to meet these two and have them work on all our family cars. I won't go anywhere else period. These guys are through, honest, friendly, fast and great at what they do. They have gone above and beyond in helping and understanding and communicating and we actually just stop by sometimes to say hi as they have become trusted friends as well as our EXCLUSIVE mechanics. Tell em Josh sent ya. You will be pleasantly surprised.

Verified Customer
Kirkland, WA
Nissan Altima
Verified Customer
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10/02/2018
Thorough Explanation
I got a very thorough explanation of the inspection and the condition of the parts inspected and what needed to be done.

PV
Pam V.
Kirkland, WA
Buick Regal
Verified Customer
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09/29/2018 Category: Service
Pam said she appreciates the service work. The vehicle is running great.
This review was collected via phone interview by Customer Research Inc.

PD
Paul D.
Kirkland, WA
Toyota Sienna
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/26/2018 Category: Service
Paul said he had a good experience.
This review was collected via phone interview by Customer Research Inc.

BM
Byron M.
Bellevue, WA
Mazda Protege5
Verified Customer
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09/26/2018 Category: Service
Byron said the guys at this facility are fast and they do a good job.
This review was collected via phone interview by Customer Research Inc.

CK
Callista K.
Kirkland, WA
Honda Element
Verified Customer
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09/25/2018 Category: Service
Callista said she enjoys the work the business does. They always give her back her vehicle in a timely fashion.
This review was collected via phone interview by Customer Research Inc.

MS
Mark S.
Kirkland, WA
Audi A6
Verified Customer
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09/25/2018 Category: Service
Mark said the business gave good service at a good price.
This review was collected via phone interview by Customer Research Inc.

TG
Tom G.
Bothell, WA
Ford Police Interceptor
Verified Customer
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09/24/2018
Knowledgeable, work completed on time, good customer service
Excellent first time work done for me. They have earned my continued work.

Verified Customer
Kirkland, WA
Pontiac G6
Verified Customer
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09/24/2018
Unbelievable service
We went in thinking we needed brand new struts. But all we needed was the control arms to be lubed up because the other mechanic made a rookie mistake and had replaced them without oiling them. Keith noticed this right away and get this— for a full diagnostic, parts and labor— $60! Can’t beat that. Bye bye, old mechanic.

Displaying 1 Review