99% Would Recommend
Latest Review 2 days ago
Scot B. on 08/09/2016
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Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
Scot said they were not able to fix the problem he went in for and therefore he would not recommend them.
Vehicle: Ford Expedition
Category: Service
Service Date: 08/01/2016
Review Created: 08/09/2016
This review was collected via phone interview by Customer Research Inc.
Rick O. on 07/06/2016
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always the best"
Had an intermittent noise issue with drive train so I just stopped by. Within an hour Jeff had it up looking at it, then test drove it. It was nothing (new different tires were creating an unusual road noise). Didn't want to charge me anything. Wow ... where does that happen today?
Vehicle: Kia Sportage
Service Date: 07/05/2016
Review Created: 07/06/2016 08:39 AM
Ariel T. on 03/24/2016
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Ariel said the service provided by this business was good and she had no problems. She is unsure if she would recommended this business at this time because she may have been able to get cheaper service at another facility. However, she is unsure if she would get the same quality of service at the other facility.
Vehicle: Kia Sportage
Category: Service
Service Date: 02/18/2016
Review Created: 03/24/2016
This review was collected via phone interview by Customer Research Inc.
David S. on 02/23/2016
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Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
David said he was not at all impressed with the service at this business. He mentioned he was charged for an analysis and they did not give him a print out. He also stated he feels like he is entitled to a refund.
Vehicle: Dodge Ram 50
Category: Service
Service Date: 02/16/2016
Review Created: 02/23/2016
This review was collected via phone interview by Customer Research Inc.
Mark F. on 07/11/2015
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"pricy"
I am not really sure if I would recommend automedics to a friend. They tend to be costly because they charge $100 for diagnostics and that cost is not deducted from the repair cost. The last time I went, my problem actually got worse after the fix, so I don't think they fixed the right smoking gun. I guess I wouldn't recommend them overall. They are friendly, fast, and communicative though.
Vehicle: Ford Five Hundred
Service Date: 07/10/2015
Review Created: 07/11/2015 11:54 PM
Dahon T. on 03/21/2015
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Overall Rating 1/5rating 1rating 1rating 1rating 1
Dahon said the problem that he came in for still exists. He said he was charged for something that did not need to be fixed. The work that they performed made his vehicle run worse. He said his transmission blew out two days after they worked on it. He would not recommend this business because he said he felt they took advantage of him and they ripped him off.
Vehicle: Honda Civic
Category: Service
Service Date: 03/16/2015
Review Created: 03/21/2015
This review was collected via phone interview by Customer Research Inc.
Suzy L. on 11/06/2013
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Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
Suzy said she had asked this business to do a tune up while they were doing other work to her vehicle. Jeff failed to forward that request to Keith so the tune up was not done. Jeff told her they have 2 mechanics and sometimes they do not communicate. They gave her a future estimate for $500. She said she feels the work could have been done much cheaper if they would have done it at this time. She would have recommended them to others before this visit but she will not recommend them now.
Vehicle: Mitsubishi Montero
Category: Service
Service Date: 10/22/2013
Review Created: 11/06/2013
This review was collected via phone interview by Customer Research Inc.
James R. on 04/13/2012
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"Not impressed"
$50 for a "diagnostic", some fuses supposedly cleaned, and i walk away with the same car. Keith is a nice guy, but the light didn't even work when I got back to the office and I'm out $50.
Vehicle: Isuzu Trooper
Service Date: 04/13/2012
Review Created: 04/13/2012 07:04 PM
Jeff E. at Automedics responded on 04/16/2012
James, In addition to the time spent checking pinout voltages, fuses, and cleaning connectors, I also recommended a combination switch for your vehicle, which you declined. Would you like to schedule an appointment to have your switch replaced? We would be happy to order it for you. Please let me know. Thanks.
Jeff E. at Automedics responded on 04/16/2012
James, In addition to the time spent checking pinout voltages, fuses, and cleaning connectors, I also recommended a combination switch for your vehicle, which you declined. Would you like to schedule an appointment to have your switch replaced? We would be happy to order it for you. Please let me know. Thanks.
Barry M. on 01/19/2018
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Barry said the employees are nice and the price was fair.
Vehicle: BMW 5 Series
Category: Service
Service Date: 12/21/2017
Review Created: 01/19/2018
This review was collected via phone interview by Customer Research Inc.
David L. on 01/16/2018
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"Jeff and Keith are very personable, do great work and don’t push you to repair car when it’s not truly needed. "
Jeff and Keith are very personable, do great work and don’t push you to repair car when it’s not truly needed. They only recommend what’s a pressing issue. I always refer my friends to them. Great guys and great work on the car.
Vehicle: BMW 3 Series
Service Date: 01/16/2018
Review Created: 01/16/2018 10:03 PM
Mike L. on 01/15/2018
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Mike said the business provided good service and the prices were fair. They fixed his vehicle.
Vehicle: Chevrolet Silverado 1500
Category: Service
Service Date: 01/09/2018
Review Created: 01/15/2018
This review was collected via phone interview by Customer Research Inc.
Terri D. on 01/06/2018
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Terri said the staff is always very courteous. They tell her what they will do, and give her the receipt. They know what they are doing. On this visit, they also gave her a courtesy ride, and she had no problems with the work that they did.
Vehicle: Ford Windstar Wagon
Category: Service
Service Date: 01/04/2018
Review Created: 01/06/2018
This review was collected via phone interview by Customer Research Inc.
Josh F. on 01/02/2018
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"Absolutely the best"
Jeff And Keith are the beat. I have been to a large number of different mechanics who either short coated or flat out ripped me off in the past. I have finally found my permanent mechanics for all our family and fleet cars at Automedics. I cannot give them a high enough recommendation has every aspect of what they do is top notch in every way. They’ve earned our business permanently. You can’t go wrong here
Vehicle: Mercedes-Benz SLK-Class
Service Date: 01/02/2018
Review Created: 01/02/2018 10:47 PM
Robert M. on 12/30/2017
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"Competent, efficient, honest, & friendly!"
Easy to schedule work. Excellent estimates on time & costs of work to be done. Great personalities to work with when you are dealing many times with stressfull car breakdowns.

Special note. You are sending this survey to my daughter who has had work done there as well but your system should only be sending these to the person having the work done. Please “unlink” her email from my account. Thanks
Vehicle: Chevrolet Tahoe
Service Date: 12/28/2017
Review Created: 12/30/2017 11:41 AM
Brenda K. on 12/26/2017
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"Excellent service!"
I have been going there for a few years I work next store . They give me great customer service ! I also recommend them to my family and customers because I know I can trust them
Vehicle: Hyundai Accent
Service Date: 12/21/2017
Review Created: 12/26/2017 10:07 PM
Dmitriy Y. on 12/26/2017
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Dmitriy said everything was really good at this business.
Vehicle: Nissan Maxima
Category: Service
Service Date: 12/20/2017
Review Created: 12/26/2017
This review was collected via phone interview by Customer Research Inc.
Robert L. on 12/22/2017
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Robert said the staff members studied what needed to be done in advance, proceeded with the knowledge, then test drove the car and handled everything professionally. The amount of care and effort that the staff members put into fixing his vehicle made them very trustworthy.
Vehicle: Mercedes-Benz C-Class
Category: Service
Service Date: 12/18/2017
Review Created: 12/22/2017
This review was collected via phone interview by Customer Research Inc.
Kyle B. on 12/21/2017
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Kyle said the business has excellent customer service and they have really fair prices.
Vehicle: Chevrolet Silverado 1500
Category: Service
Service Date: 12/13/2017
Review Created: 12/21/2017
This review was collected via phone interview by Customer Research Inc.
Linda S. on 12/21/2017
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Linda said the team provided awesome and nice service. She would like to thank them.
Vehicle: Ford Mustang
Category: Service
Service Date: 12/13/2017
Review Created: 12/21/2017
This review was collected via phone interview by Customer Research Inc.
Anthony M. on 12/18/2017
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"Oil change and transfer case repair "
These guys Jeff and Keith are the best mechanics in the business. They have been the only ones I allow to touch my vehicles. They have saved me thousands and thousands dollars for finding out maintenance that I needed and if gone without it would have been bad. I trust these guys with my family lives and my second most expensive investment of my life my cars.
Vehicle: Dodge Pickup
Service Date: 12/18/2017
Review Created: 12/18/2017 08:19 PM
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