98% Would Recommend
Latest Review 2 days ago
Serge B. on 01/11/2018
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"Boeing fellow with brake-to-fix easy job"
Brake pad replacement with rotors re-surfacing (1st time) became a problem for Automedics. Poor quality re-surfacing together with after market pads produced a terrible squeaky sound on brake. That did not go away after 200 mi of driving.
They solved the problem.. forcing me to pay for native Subaru pads and new rotors. Result - 25% more money that at a dealership and 7 days of stressful driving . Also - they refused to give me a ride home 1.2 miles away. They made near 1000 bucks on me minus parts and tax for 2 hours.
Service Date: 01/04/2018
Review Created: 01/11/2018 07:59 PM
Greg S. on 01/05/2018
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Greg said he was very disappointed that staff did not check the thing he asked them to check. The codes they gave him were different from the codes he read with his own reader, after he paid his bill and picked up his vehicle. He stated he felt this was suspicious, and he was frustrated after he paid the high bill. He found out they did not do what he asked them to. He also had to wait for some time for staff to finish their phone calls, before finishing with him. Staff was nice, but he is very unhappy with his experience at this business.
Vehicle: Hyundai Elantra
Category: Service
Service Date: 12/28/2017
Review Created: 01/05/2018
This review was collected via phone interview by Customer Research Inc.
Scot B. on 08/09/2016
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Scot said they were not able to fix the problem he went in for and therefore he would not recommend them.
Vehicle: Ford Expedition
Category: Service
Service Date: 08/01/2016
Review Created: 08/09/2016
This review was collected via phone interview by Customer Research Inc.
Rick O. on 07/06/2016
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always the best"
Had an intermittent noise issue with drive train so I just stopped by. Within an hour Jeff had it up looking at it, then test drove it. It was nothing (new different tires were creating an unusual road noise). Didn't want to charge me anything. Wow ... where does that happen today?
Vehicle: Kia Sportage
Service Date: 07/05/2016
Review Created: 07/06/2016 08:39 AM
Ariel T. on 03/24/2016
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Ariel said the service provided by this business was good and she had no problems. She is unsure if she would recommended this business at this time because she may have been able to get cheaper service at another facility. However, she is unsure if she would get the same quality of service at the other facility.
Vehicle: Kia Sportage
Category: Service
Service Date: 02/18/2016
Review Created: 03/24/2016
This review was collected via phone interview by Customer Research Inc.
David S. on 02/23/2016
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David said he was not at all impressed with the service at this business. He mentioned he was charged for an analysis and they did not give him a print out. He also stated he feels like he is entitled to a refund.
Vehicle: Dodge Ram 50
Category: Service
Service Date: 02/16/2016
Review Created: 02/23/2016
This review was collected via phone interview by Customer Research Inc.
Mark F. on 07/11/2015
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"pricy"
I am not really sure if I would recommend automedics to a friend. They tend to be costly because they charge $100 for diagnostics and that cost is not deducted from the repair cost. The last time I went, my problem actually got worse after the fix, so I don't think they fixed the right smoking gun. I guess I wouldn't recommend them overall. They are friendly, fast, and communicative though.
Vehicle: Ford Five Hundred
Service Date: 07/10/2015
Review Created: 07/11/2015 11:54 PM
Dahon T. on 03/21/2015
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Dahon said the problem that he came in for still exists. He said he was charged for something that did not need to be fixed. The work that they performed made his vehicle run worse. He said his transmission blew out two days after they worked on it. He would not recommend this business because he said he felt they took advantage of him and they ripped him off.
Vehicle: Honda Civic
Category: Service
Service Date: 03/16/2015
Review Created: 03/21/2015
This review was collected via phone interview by Customer Research Inc.
Suzy L. on 11/06/2013
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Suzy said she had asked this business to do a tune up while they were doing other work to her vehicle. Jeff failed to forward that request to Keith so the tune up was not done. Jeff told her they have 2 mechanics and sometimes they do not communicate. They gave her a future estimate for $500. She said she feels the work could have been done much cheaper if they would have done it at this time. She would have recommended them to others before this visit but she will not recommend them now.
Vehicle: Mitsubishi Montero
Category: Service
Service Date: 10/22/2013
Review Created: 11/06/2013
This review was collected via phone interview by Customer Research Inc.
James R. on 04/13/2012
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"Not impressed"
$50 for a "diagnostic", some fuses supposedly cleaned, and i walk away with the same car. Keith is a nice guy, but the light didn't even work when I got back to the office and I'm out $50.
Vehicle: Isuzu Trooper
Service Date: 04/13/2012
Review Created: 04/13/2012 07:04 PM
Jeff E. at Automedics responded on 04/16/2012
James, In addition to the time spent checking pinout voltages, fuses, and cleaning connectors, I also recommended a combination switch for your vehicle, which you declined. Would you like to schedule an appointment to have your switch replaced? We would be happy to order it for you. Please let me know. Thanks.
Jeff E. at Automedics responded on 04/16/2012
James, In addition to the time spent checking pinout voltages, fuses, and cleaning connectors, I also recommended a combination switch for your vehicle, which you declined. Would you like to schedule an appointment to have your switch replaced? We would be happy to order it for you. Please let me know. Thanks.
Jill F. on 04/20/2018
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"Found my auto shop!"
Such great service!
Had my car done the same day when I broke down in a nearby parking lot.
Charges clearly outlined before any work was done and reasonable!
Vehicle: Toyota FJ Cruiser
Service Date: 04/19/2018
Review Created: 04/20/2018 07:31 AM
Micheal H. on 04/20/2018
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Michael said the staff was friendly, but no one was there when he arrived. The technician did an inspection , and the charge was quite steep, compared to their competitors.
Vehicle: Chevrolet Pickup
Category: Service
Service Date: 04/17/2018
Review Created: 04/20/2018
This review was collected via phone interview by Customer Research Inc.
Charlie L. on 04/18/2018
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Charlie said he loves them. They take really good care of him and keep him informed of other problems he may have.
Vehicle: Toyota Camry
Category: Service
Service Date: 03/19/2018
Review Created: 04/18/2018
This review was collected via phone interview by Customer Research Inc.
Margaret S. on 04/12/2018
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Margaret said overall she was happy with them.
Category: Service
Service Date: 04/10/2018
Review Created: 04/12/2018
This review was collected via phone interview by Customer Research Inc.
Vladimir B. on 04/11/2018
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Vladimir said this business did a great job for him.
Vehicle: Ford Econoline Wagon
Category: Service
Service Date: 03/30/2018
Review Created: 04/11/2018
This review was collected via phone interview by Customer Research Inc.
Stein L. on 04/11/2018
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Stein said the staff is super communicative and he recommends the business.
Vehicle: Mercedes-Benz Sprinter Crew Vans
Category: Service
Service Date: 04/09/2018
Review Created: 04/11/2018
This review was collected via phone interview by Customer Research Inc.
Jason T. on 03/23/2018
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"Great service, quality and fair price"
Great service and a fair price.
Vehicle: Toyota Tundra 4WD Truck
Service Date: 03/22/2018
Review Created: 03/23/2018 01:09 PM
Marty S. on 03/15/2018
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"love the location and that i don't have to put up with the dealership"
my wife was very pleased with the work you did with the Santa Fe, did everything that I have been thinking about. She said I was off the hook for a while
Vehicle: Hyundai Santa Fe
Service Date: 03/14/2018
Review Created: 03/15/2018 08:05 AM
Rusdianto M. on 03/12/2018
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Rusdianto said the staff was good, overall, but he wished they had a shuttle to give him a ride.
Vehicle: Honda Pilot
Category: Service
Service Date: 02/27/2018
Review Created: 03/12/2018
This review was collected via phone interview by Customer Research Inc.
Ron H. on 03/11/2018
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"Keith is honest and he does great work!"
I was very pleased with the quality of work provided by Keith; he went above and beyond! On a previous visit, he even told me where I could get the same work done for cheaper! How is that for honesty? He followed up with me twice to make sure the work was done well. I highly recommend him!
Vehicle: Honda Accord Sdn
Service Date: 02/27/2018
Review Created: 03/11/2018 08:16 PM
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