Island Street Automotive


Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

1089 Reviews

100% Would Recommend
Latest Review 5 days ago
ELAINE B. on 12/30/2017
Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
"Honda accord"
Every time I take my daughters Honda here they say they do the problem but it’s never fixed the first time . Then they always charge me more the second and third time . Don’t understand why they can’t fix it the first time . Not happy with service not recommending them every single time this happens
Vehicle: Honda Accord Sdn
Service Date: 12/29/2017
Review Created: 12/30/2017 02:53 AM
Cathy P. on 09/22/2017
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Cathy said the service was too expensive.
Vehicle: Chevrolet Malibu
Category: Service
Service Date: 09/18/2017
Review Created: 09/22/2017
This review was collected via phone interview by Customer Research Inc.
Mike D. on 01/08/2016
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Mike said this business was very kind to get his vehicle in as quickly as they did. He was told they were absolutely positive the issue with his vehicle was the computer. When he heard the words, they were positive. He told them not to complete the repairs and took his vehicle to the dealership. They told him the facility was on the right track but the diagnoses they gave him was false. It was an electric issue cause by a bad ground. He is thankful he did not have them complete the repairs because it would have caused problems on both ends.
Vehicle: Jeep Grand Cherokee
Category: Service
Service Date: 12/22/2015
Review Created: 01/08/2016
This review was collected via phone interview by Customer Research Inc.
DEBRA W. on 06/03/2015
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Customer service, time, price"
Outstanding service as always!
Vehicle: Toyota Highlander
Service Date: 05/29/2015
Review Created: 06/03/2015 01:53 PM
Jim F. on 09/02/2014
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Jim said he received an estimate for tires, which was too expensive.
Vehicle: Kia Sorento
Category: Service
Service Date: 08/07/2014
Review Created: 09/02/2014
This review was collected via phone interview by Customer Research Inc.
Andrea C. on 05/13/2014
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Andrea said she had to go back to this business because they did not complete the work on her vehicle. She chose not to elaborate
Vehicle: Ford Taurus
Category: Service
Service Date: 05/09/2014
Review Created: 05/13/2014
This review was collected via phone interview by Customer Research Inc.
Jessica M. on 02/25/2014
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Jessica said the staff was very nice and helpful. The check engine light came back on, so she had to take the vehicle back a second time. The business performed another diagnosis and found additional services that need to be performed. She is waiting for someone from the business to contact her to address the issues.
Vehicle: Nissan Xterra
Category: Service
Service Date: 02/21/2014
Review Created: 02/25/2014
This review was collected via phone interview by Customer Research Inc.
Karl A. on 11/06/2013
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Karl said this is a local business and it is a bit expensive.
Vehicle: Honda Civic
Category: Service
Service Date: 11/02/2013
Review Created: 11/06/2013
This review was collected via phone interview by Customer Research Inc.
THELEASE S. on 03/05/2013
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"The location is very convenient."
I went in for an oil change, as I have done many times before, with other maintenance problem, all were handled and I was satisfied with the work. What made Island Street stand out was a car wash. This was not done, and the prices for an oil change went up. I was disappointed.
Vehicle: Lexus ES 300
Service Date: 03/04/2013
Review Created: 03/05/2013 12:20 PM
KENNETH C. on 01/13/2018
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"Professional, courteous, and efficient service."
Island Auto corrected any car problems that I had, without my having to return for the same problem.
Vehicle: Dodge Grand Caravan
Service Date: 01/12/2018
Review Created: 01/13/2018 03:51 AM
GIL S. on 01/08/2018
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"Work completed on time to my satisfaction"
Simply coolant system pressure test and oil change. Work completed on time. Thank you.
Vehicle: Toyota Camry
Service Date: 01/05/2018
Review Created: 01/08/2018 10:07 AM
Amanda G. on 09/19/2017
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Amanda said it was a little more expensive than she would like.
Vehicle: Kia Forte
Category: Service
Service Date: 08/31/2017
Review Created: 09/19/2017
This review was collected via phone interview by Customer Research Inc.
Ben S. on 05/03/2017
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Ben said he had to take the same part to this business twice.
Vehicle: Hyundai Sonata
Category: Service
Service Date: 05/01/2017
Review Created: 05/03/2017
This review was collected via phone interview by Customer Research Inc.
PHIL C. on 04/15/2017
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"Excellent mechanical work, cosmetic details need more attention"
The technician did a great job replacing the rear struts on a 1999 Sable and tightening some loose, rattling body panels. But the rear deck cover was reinstalled incorrectly and overlapped the CMHSL. The Sable belongs to an elderly person who lives 35 miles away. It would be difficult to return for a correction so I removed the rear seat and repositioned the rear deck cover.
Vehicle: Mercury Sable
Service Date: 04/08/2017
Review Created: 04/15/2017 04:16 AM
LAURIE A. on 04/03/2017
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"Great service "
Island Street Auto is professional and courteous. They have your car ready when they say they will and keep you updated.
Vehicle: Mitsubishi Outlander
Service Date: 03/27/2017
Review Created: 04/03/2017 12:07 PM
PATTY J. on 02/19/2017
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"Great Service"
Have done business with them for years and they have always taken good care of me and my car. Highly recommend them!
Vehicle: Toyota Matrix
Service Date: 02/17/2017
Review Created: 02/19/2017 05:48 AM
Rick S. on 02/09/2017
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Rick said he would recommend the business, but they are expensive.
Vehicle: GMC Sierra 1500
Category: Service
Service Date: 02/07/2017
Review Created: 02/09/2017
This review was collected via phone interview by Customer Research Inc.
JAMES T. on 01/20/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Close to my house,getting my car fixed as soon as possible without an appointment "
The receptionist was very good and every request I had she did
Vehicle: Ford Fusion
Service Date: 12/30/2016
Review Created: 01/20/2017 04:11 PM
Ebenzer A. on 01/03/2017
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Ebenzer said they are good.
Vehicle: Hyundai Elantra
Category: Service
Service Date: 12/30/2016
Review Created: 01/03/2017
This review was collected via phone interview by Customer Research Inc.
Laurie A. on 12/26/2016
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Laurie said the business was very good.
Vehicle: Mitsubishi Outlander
Category: Service
Service Date: 12/20/2016
Review Created: 12/26/2016
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 1089 in total