Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

162 Reviews

100% Would Recommend
Latest Review about 1 month ago

Reviews


CR
Carly R.
Eldersburg, MD
Jeep Renegade
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019 Category: Service
Carly said that the place did well.
This review was collected via phone interview by Customer Research Inc.

MK
Mark K.
Sykesville, MD
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019
Wire repair
The service is always great

WL
Walt L.
Owings Mills, MD
Mercury Mariner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/12/2019 Category: Service
Walt said the business got the parts in on time and finished the work in a timely manner.
This review was collected via phone interview by Customer Research Inc.

CB
Courtney B.
Red Lion, PA
Audi A3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/28/2018 Category: Service
Courtney said the employees provided good customer service.
This review was collected via phone interview by Customer Research Inc.

LG
Lara G.
Sykesville, MD
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2018
Very Dependable
We moved here in June and I have taken both cars to Walt. He is always very friendly and honest about what he can and can not do about the car. He is not always the cheapest quote, but I know that when I pick up the car if will be drive ready. Need someone to trust with your car, go to Master Tech Auto.

FR
Francisco R.
Hyattsville, MD
Honda Civic Si
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2018 Category: Service
Francisco said the business did good work.
This review was collected via phone interview by Customer Research Inc.

JG
June G.
Sykesville, MD
Jaguar XJ
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2018
Dependable; Trust; Confidence
Want it done right? Have it done here.

CC
Charles C.
Eldersburg, MD
INFINITI QX80
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/12/2018
Quality Work & Customer Service
Great customer service with quality work. My only issue is the price for same work with my dealer - MasterTech is 40% higher cost. Distance from home was a factor given the dealer is 40 minutes away vs 5 minutes away for MasterTech. I valued my time enough to chose MasterTech.

KS
Kerry S.
Marriottsville, MD
Jaguar XJ
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2018 Category: Service
Kerry said he bought his vehicle from this business, they do great service, and he stops by often.
This review was collected via phone interview by Customer Research Inc.

MB
Michael B.
Eldersburg, MD
Volkswagen Jetta Wagon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018
Great service
Great service. Timely. Will be a returning customer

WL
Walt L.
Owings Mills, MD
Scion xA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2018 Category: Service
Walt said the mechanic forgot to tighten up the lug nut on his front left tire and it almost came off. Other than that, everything else was fine. They were great, very nice people.
This review was collected via phone interview by Customer Research Inc.

LG
Lara G.
Sykesville, MD
Mazda Tribute
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2018
Great Service
I am new to Maryland and found MasterTech in an online search. Walt has been very helpful each of the three times I have been in the shop.

MM
Margerete M.
Sykesville, MD
Volkswagen New Beetle Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Margerete said this was the best service ever. The employees did an excellent job.
This review was collected via phone interview by Customer Research Inc.

WN
Willie N.
Laurel, MD
BMW 5 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Willie said the staff did an excellent job.
This review was collected via phone interview by Customer Research Inc.

CB
Cynthia B.
Marriottsville, MD
Honda Odyssey
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/24/2018 Category: Service
Spoke with Eric. He said the service was great.
This review was collected via phone interview by Customer Research Inc.

MF
Michael F.
Sykesville, MD
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Michael said that he would recommend this business for service. The staff are all good people.
This review was collected via phone interview by Customer Research Inc.

AM
Art M.
Sykesville, MD
BMW Z3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2018
Always takes care of any problem presented, with no drama!
Had two problems with the Z3 on this visit. No dash lights and a loose tail pipe.. Both we're taken care of with the utmost efficiency. Had to wait for the part for the dash light problem from the dealer As is usually the case the. Dealers drag their feet since they are not getting to do the work! (My opinion)

JG
June G.
Sykesville, MD
Pontiac Firebird
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018
complete trust
like going to the doctors; having complete confidence on outcome.

AM
Art M.
Sykesville, MD
BMW Z3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/27/2018
Alway s professional, competent service.
Always use this facility for service on my two vehicles and receive the best results! Walt is a super technician and never fails to solve my car probvlems.

JG
June G.
Sykesville, MD
Pontiac Firebird
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2018
Service
The usual quality service

Displaying 1 Review