Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

154 Reviews

100% Would Recommend
Latest Review 25 days ago

Reviews


KS
Kerry S.
Marriottsville, MD
Jaguar XJ
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2018 Category: Service
Kerry said he bought his vehicle from this business, they do great service, and he stops by often.
This review was collected via phone interview by Customer Research Inc.

MB
Michael B.
Eldersburg, MD
Volkswagen Jetta Wagon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018
Great service
Great service. Timely. Will be a returning customer

WL
Walt L.
Owings Mills, MD
Scion xA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2018 Category: Service
Walt said the mechanic forgot to tighten up the lug nut on his front left tire and it almost came off. Other than that, everything else was fine. They were great, very nice people.
This review was collected via phone interview by Customer Research Inc.

LG
Lara G.
Sykesville, MD
Mazda Tribute
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2018
Great Service
I am new to Maryland and found MasterTech in an online search. Walt has been very helpful each of the three times I have been in the shop.

MM
Margerete M.
Sykesville, MD
Volkswagen New Beetle Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Margerete said this was the best service ever. The employees did an excellent job.
This review was collected via phone interview by Customer Research Inc.

WN
Willie N.
Laurel, MD
BMW 5 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Willie said the staff did an excellent job.
This review was collected via phone interview by Customer Research Inc.

CB
Cynthia B.
Marriottsville, MD
Honda Odyssey
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/24/2018 Category: Service
Spoke with Eric. He said the service was great.
This review was collected via phone interview by Customer Research Inc.

MF
Michael F.
Sykesville, MD
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Michael said that he would recommend this business for service. The staff are all good people.
This review was collected via phone interview by Customer Research Inc.

AM
Art M.
Sykesville, MD
BMW Z3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2018
Always takes care of any problem presented, with no drama!
Had two problems with the Z3 on this visit. No dash lights and a loose tail pipe.. Both we're taken care of with the utmost efficiency. Had to wait for the part for the dash light problem from the dealer As is usually the case the. Dealers drag their feet since they are not getting to do the work! (My opinion)

JG
June G.
Sykesville, MD
Pontiac Firebird
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018
complete trust
like going to the doctors; having complete confidence on outcome.

AM
Art M.
Sykesville, MD
BMW Z3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/27/2018
Alway s professional, competent service.
Always use this facility for service on my two vehicles and receive the best results! Walt is a super technician and never fails to solve my car probvlems.

JG
June G.
Sykesville, MD
Pontiac Firebird
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2018
Service
The usual quality service

TL
Timothy L.
Sykesville, MD
BMW 3 Series
Verified Customer
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03/28/2018
Fair and honest
Been taking my BMW here and Walt is helpful and much cheaper than the dealer with high quality work.

LS
Lynn S.
Eldersburg, MD
Audi A3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2018
I won't take my Audi anywhere else!
I always appreciate Joe's honestly, workmanship and trust him fully with my car.

JN
Jeff N.
Willards, MD
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2018 Category: Service
Jeff said all of his experiences have been great.
This review was collected via phone interview by Customer Research Inc.

JW
Janet W.
Sykesville, MD
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/06/2018
Great service
My husband has been taking vehicles to Walt for years and have always been pleased. Today he bought my car in and Walt exceeded my expectations. Thank you Walt

BC
Brenda C.
Sykesville, MD
Chrysler Crossfire
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/05/2018 Category: Service
Brenda said the staff provided her with really good service.
This review was collected via phone interview by Customer Research Inc.

AV
Ann V.
Sykesville, MD
Lexus RX 330
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2017
Excellent Service!
Walt always goes above and beyond to provide quality service and to ensure customer satisfaction. I highly recommend Master Tech Automotive!

RK
Richard K.
Baltimore, MD
Jaguar XJ
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2017 Category: Service
Richard said the employees took care of his vehicle. He had no complaints.
This review was collected via phone interview by Customer Research Inc.

RJ
Robert J.
Sykesville, MD
Mitsubishi Eclipse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2017 Category: Service
Robert said he trusts this business and has used their services for over three years now. They always do a great job and he really appreciates their services.
This review was collected via phone interview by Customer Research Inc.

Displaying 1 Review