Overview

Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

111 Reviews

95% Would Recommend
91% Business Response
Latest Review 6 days ago

Reviews


NP
NEIL P.
Brooklyn, NY
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/06/2019
Quick Repair/Right on Time
Needed the horn replaced. Called on Thursday, Keith got the part by Friday and had it installed on Saturday in plenty of time for an urgent appointment I couldn't miss.
Jordan W., owner from Bay Diagnostic responded on 02/08/2019

Any time we here at Bay Diagnostic
are always happy to repair your
SUBARU. 

Jordan Weine
owner
718-615-0705

YR
YURY R.
Brooklyn, NY
Volkswagen Tiguan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/31/2019
Great and honest service
Very professional. I always feel comfortable taking my car to this shop. They always confirm any additional services.
Jordan W., owner from Bay Diagnostic responded on 02/01/2019

Thanks for the great review about working on your
Volkswagen here in Brooklyn we have spent over 30 years 
making people COMFORTABLE.
Thanks Jordan owner

Jordan Weine
owner
718-615-0705

AC
AARON C.
Staten Island, NY
Porsche Cayenne
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/26/2019
Oil Change Service
Great customer service! The best service I've got in my lifetime 💯
Jordan W., owner from Bay Diagnostic responded on 02/01/2019

Thanks for the review of 5 stars
PORSCHE service is what we are all about 
and finding a porsche service shop in Brooklyn is now easy
and worth doing when there are great people like you.
Jordan owner

Jordan Weine
owner
718-615-0705

ML
MICHAEL L.
Brooklyn, NY
Nissan Rogue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/21/2019
Service
Excellent & quick service.
Jordan W., owner from Bay Diagnostic responded on 02/01/2019

Always happy to see a 5 starr review
here at Bay Diagnostic always there for our 
Nissan owner to service or repair there cars.

Thanks Jordan

Jordan Weine
owner
718-615-0705

MD
MERLE D.
Brooklyn, NY
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/21/2019
Fast and competent
Whenever we take our cars to bay, we know the job will be dianonoised competently and quickly!
Jordan W., owner from Bay Diagnostic responded on 02/01/2019

Thanks for the 5 star review on the repair of your
Honda..

Jordan owner

Jordan Weine
owner
718-615-0705

VS
Vladimir S.
Brooklyn, NY
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2019 Category: Service
Vladimir said the business is best. He will recommend them to others.
This review was collected via phone interview by Customer Research Inc.
Jordan W., owner from Bay Diagnostic responded on 02/01/2019

THanks for the Great 5 star review
Happy to be here in Brooklyn to service your
Subaru...

Jordan owner

Jordan Weine
owner
718-615-0705

BN
BEN N.
Brooklyn, NY
smart fortwo
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019
Great service as usual
Bay is my go-to establishment for servicing my 2013 smart fortwo. I brought my car in before 9:00AM and the oil change and other diagnostics were done by 11:00! That's fast.

Their work is thorough, and they are experts. They know the answers to my questions right away and if they don't, they research and let me know ASAP.

In the receipt they said they reset the service light, but they didn't. Not a big deal, I can do it easily, but it's a nice touch that dealer usually includes in service.

I go back to Bayfor all my smart car needs. Nobody else touches my car!
Jordan W., owner from Bay Diagnostic responded on 01/19/2019

THANKS FOR THE REVIEW 
HAPPY TO SERVICE YOUR SMART CAR AT DEALER
LEVEL WITH OUT YOU GOING TO THE DEALER...
@ BAY DIAGNOSTIC YOU GET IT ALL
SERVICE 
EASY PEOPLE AND MOST OF ALL RESPECT


THANKS JORDAN owner

Jordan Weine
owner
718-615-0705

Verified Customer
Brooklyn, NY
Honda Civic Si
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/09/2019
Gas tank cover door
Fast and courteous service
Jordan W., owner from Bay Diagnostic responded on 01/19/2019

THANKS FOR THE REVIEW
SORRY THAT WE COULD NOT SOURCE THE PART OTHER THAN THE DEALER FOR YOU.
HAPPY WE COULS REPAIR YOUR HONDA
HER AT BAY DIAGNOSTIC IN BROOKLYN

Jordan Weine
owner
718-615-0705

JM
JOHN M.
Brooklyn, NY
Porsche Cayenne
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2019
Engine out? No problem.
I brought my Porsche Cayenne in for an oil change but I knew something else was wrong because the sensor on the dashboard wasn’t giving me a reading. Sure enough, there was an oil leak but because Porsche installs a pan that attaches to the engine to capture the oil if it leaks, there’s no way to tell until it’s basically too late. Engine needed to be removed in order to have access to all the parts. Bay diagnostic took charge and went the extra mile by working with my extended warranty company to get most of it paid. I can’t imagine the dealer doing any better except to charge twice as much. I have so much faith in these guys in not only being honest, but getting the job done right. If I could give 6 out of 5 stars I would.
Jordan W., owner from Bay Diagnostic responded on 01/19/2019

THANKS FOR THE GREAT REVIEW...
HAPPY THAT YOU FOUND US HERE IN BROOKLYN TO
SERVICE & REPAIR YOUR
PORSCHE.


Jordan Weine
owner
718-615-0705

Verified Customer
Brooklyn, NY
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/05/2019
Pleasant car care
I have been using Bay Diagnostic the last 3 years. I find the staff polite and informed.
Jordan W., owner from Bay Diagnostic responded on 01/19/2019

THANKS FOR THE REVIEW
WE WILL BE HERE FOR YOU AND YOUR TOYOTA...

Jordan Weine
owner
718-615-0705

UE
Uyi E.
Queens, NY
Land Rover LR3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/05/2019 Category: Service
Uyi said the service was great.
This review was collected via phone interview by Customer Research Inc.

MS
MICHAEL S.
Brooklyn, NY
Volkswagen Jetta
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/04/2019
Great Customer Service
I went to this place never having been there before. I only went from a NYS Inspection and an oil change, but they made a great first impression. I was taken in without hesitation and greeted, very welcoming, by the owner (by chance). While it was an almost 2 hour wait, during that time I got to see not only how clean the establishment was, but got to see there interactions with other customers. I witnessed personal phone call updates to customers, making sure parts/expensive jobs weren't done unnessecarily, and saw several attempts to get patients the best price possible.
The only reason I gave 4 instead of 5 stars, was the wait time. Clearly it's a very busy place, but I also was a walk-in and was accommodated. I would go back for any future car needs and wait for however long it takes. I'm on my third car and I haven't felt good walking away from the mechanic in forever.
Jordan W., owner from Bay Diagnostic responded on 01/04/2019

THANKS FOR THE GREAT REVIEW .
HAPPY THAT WE COULD TAKE CARE OF YOUR 
VOLKSWAGEN JETTA.
WE HERE AT THE SHOP ALWAYS LOOK
TO MEET OR EXCEED CUSTOMERS
EXPECTIONS.
THANKS 
JORDAN owner

Weine Jordan
owner
718-615-0705

JF
JERRY F.
Brooklyn, NY
Subaru Impreza Sedan (Natl)
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/02/2019
quality work
knowledgeable competency.....................
Jordan W., owner from Bay Diagnostic responded on 01/04/2019

THANKS FOR THE GREAT REVIEW.
THATS WHAT WE DO HERE
NO MATTER WHAT YOU DRIVE.

Weine Jordan
owner
718-615-0705

JL
JESSICA L.
Brooklyn, NY
Land Rover Range Rover Evoque
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/01/2019
Attentive staff, clean waiting area, free drinks (coffee, water)
1st time visiting Bay diagnostics and very satisfied with attention received. Did not feel pressured about having jobs done; was given a breakdown of future jobs and was shown proof of things that required attention. Since I am a 1st time Land Rover owner, I was very concerned but given my experience with Bay Ridge Nissan for the past 10 years, these guys beat them over any time! Excellent service! Bay diagnostics have gained a customer!
Jordan W., owner from Bay Diagnostic responded on 01/04/2019

THANKS JESSICA
FOR THE GREAT 5 STAR REVIEW
TAKING CARE OR YOUR RANGE ROVER EVOQUE
IS EASY HERE IN BROOKLYN,
AND EVEN EASIER WHEN THE PEOPLE ARE AS NICE AS YOU.

Weine Jordan
owner
718-615-0705

AI
Andre I.
New York
Mercedes-Benz ML350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/29/2018 Category: Service
Andre said they did an awesome job.
This review was collected via phone interview by Customer Research Inc.
Jordan W., owner from Bay Diagnostic responded on 01/04/2019

ANDRE, THANKS FOR TAKING THE TIME TO GIVE US A 5 STAR REVIEW, ABOUT GETTING YOUR MERCEDES BENZ SERVICED HERE AT BAY DIAGNOSTIC IN BROOKLYN.

Weine Jordan
owner
718-615-0705

DW
DIANA W.
Brooklyn, NY
Mercedes-Benz ML350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/28/2018
Best Mechanics!!
Finally a place with honest, hardworking mechanics and excellent customer service. Keith kept me informed about everything from start to finish and I definitely will be returning!!!
Jordan W., owner from Bay Diagnostic responded on 12/28/2018

THAK YOU DIANA FOR YOUR GREAT REVIEW OF OUR BROOKLYN 
IMPORT REPAIR SHOP, AND SERVING YOUR MERCEDES BENZ
IS EASY FOR US AS UNLIKE OTHER SHOPS WE TREAT OUR
CUSTOMERS LIKE WE WANT TO BE TREATED...
THANKS AGAIN.
JORDAN OWNER

Weine Jordan
owner
718-615-0705

DG
DREW G.
Brooklyn, NY
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/23/2018
Fast, efficient service
Fast, efficient service
Jordan W., owner from Bay Diagnostic responded on 12/26/2018

THANKS FOR THE GREAT REVIEW

Weine Jordan
owner
718-615-0705

LW
Leonard W.
Brooklyn, NY
Acura RDX
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/22/2018 Category: Service
Leonard said he ordered tires two weeks in advance and they did not order them. He called to check the day he was to go in and found all of this out.
This review was collected via phone interview by Customer Research Inc.
Jordan W., owner from Bay Diagnostic responded on 12/26/2018

THANKY YOU FOR YOUR REVIEW.
WE ARE HAPPY TO ORDER TYRES FOR YOUR
ACURA ONLY YOU WANTED TO DO THIS 2 WEEKS IN ADVANCE WITH NO PAYMENT AS WE SAID TYRES CAN BE GOTTEN IN
2 HOURS OF YOUR ARIVAL. SORRY THAT DID NOT MEET YOUR NEEDS.IF WE CAN HELP IN THE FUTURE WE ARE HERE FOR YOU.
THANKS JORDAN owner

Weine Jordan
owner
718-615-0705

CD
CYNTHIA D.
Brooklyn, NY
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/18/2018
A good place for women!
You guys take care of my cars and you don’t make me feel like you’re looking to take advantage of me because I’m a woman. In other words, I feel like a smart consumer coming to you.
Jordan W., owner from Bay Diagnostic responded on 12/26/2018

THAT IS WHAT WE HERE AT BAY DIAGNOSTIC ARE ALL ABOUT.
THANKS FOR THE REVIEW.

Weine Jordan
owner
718-615-0705

OP
OLEG P.
Brooklyn, NY
Mercedes-Benz GLE
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/15/2018
Oil change
Great professional service. No unnecessary wait time; all questions were answered in courteous and prompt manner.
Highly recommend!
Jordan W., owner from Bay Diagnostic responded on 12/17/2018

THANKS HAPPY THAT WE COULD BE THERE TO DO A COMPLETE
JOB ON YOUR MERCEDES BENZ OIL SERVICE.

Weine Jordan
owner
718-615-0705

Displaying Review 81 - 100 of 111 in total