Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

98 Reviews

94% Would Recommend
87% Business Response
Latest Review 2 days ago

Reviews


JO
JOSEPH O.
Brooklyn, NY
Buick Park Avenue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2019
Best Auto Mechanic Shop in the business
It's a pleasure to take your vehicle to an auto repair shop that has an owner, Jordan, that is one of the most knowledgeable, experienced, and pleasurable men in the business. He has a staff of mechanics that are excellent technicians, led by one of the best mechanical and technical men in the field, Nicky. Safety, reliability, and satisfaction is what you receive when you bring your vehicle to Bay Diagnostic.

EB
ETAN B.
Brooklyn, NY
smart fortwo
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2019
Good-bye Manhattan Mercedes !
Almost every Smart Car owner in this area grudgingly uses Manhattan Mercedes to service their vehicle. I've just found Bay Diagnostics as a better alternative. So far, I've just gotten an oil change / filter, and inspection, but I can tell they are professional and thorough. Their service is prompt and efficient. I've got a new mechanic for my 2016 Smart Passion.

YM
Yury M.
Brooklyn, NY
Chrysler Pacifica
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2019 Category: Service
Yury said the service was fine.
This review was collected via phone interview by Customer Research Inc.

LB
LISA B.
Jamaica, NY
smart fortwo
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/15/2019
My Heroes!
Thank you to all of the amazing mechanics who fixed my Smart Fortwo. The work done was impeccable and Keith’s help made my bad day a great day! I would recommend them to anyone who would listen.
Jordan W., owner from Bay Diagnostic responded on 07/15/2019

Thanks Lisa for giving Keith and my staff a 5 star review on getting your SMART CAR back in runng order 
Happy that we could make it all come together with the INSURANCE people...
And also for taking the time to say it all in words......

Jordan Weine
owner
718-615-0705

GR
GALE R.
Brooklyn, NY
Nissan Sentra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2019
Great service
Great service. Very honest Very knowledgeable Great staff
Jordan W., owner from Bay Diagnostic responded on 07/15/2019

Gail servicing your NISSAN here at BAY DIAGNOSTIC is always easy 
and a pleasure, and giving us a 5 star review, Shows us that if we care you care....

Jordan Weine
owner
718-615-0705

Verified Customer
Brooklyn, NY
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2019
Professional
Excellent experience. very professional.
Jordan W., owner from Bay Diagnostic responded on 07/08/2019

Jon as a new customer thank you for taking your time
to give BAY DIAGNOSTIC a
5 STAR REVIEW
on servicing your BMW here in BROOKLYN NY

Jordan Weine
owner
718-615-0705

MS
MICHAIL S.
Brooklyn, NY
Lexus RX 350
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
07/05/2019
Way to expensive!
100% overcharges. To start with $150 only to diagnose. Then $120 per hour $205 per hour for labor. I would not recommend. plenty of more reasonable mechanics in area.
Jordan W., owner from Bay Diagnostic responded on 07/05/2019

GOOD MORNING TO YOU MICHAIL,
Thank you for your review only you did not tell all.
You left out a few things in your review.
yes we charge for diagnostic. you were told when you left your car. Second the damage to your car was caused by RODENT DAMAGE so replacement of parts and related repairs as. needed.
YOU WERE informed of your needs PRIOR to repair there was no pressure on you, you drove your car in you could have taken it.
All was good and you were thankful when you picked it up....
Sorry that you don't think Quality work does not come with a cost..

Jordan Weine
owner
718-615-0705

TG
TREVOR G.
Long Island City, NY
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/04/2019
Excellent service.
Excellent, reliable and professional service. I've been using them for over 12 years and recommended them to many others. Jordan runs a tight but friendly ship.
Jordan W., owner from Bay Diagnostic responded on 07/05/2019

Trevor thanks FOR YOUR words and the 5 SYAR review of BAY DIAGNOSTIC in BROOKLYN
For taking care of your BMW 3 siries......

Jordan Weine
owner
718-615-0705

MD
MANUEL D.
Brooklyn, NY
BMW 5 Series
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/04/2019
Reliable Repair at a Price!
Both Jordan and Keith are pleasant and like able. They know their business and strive to please the customer. They are quick to identify the problem and move to make repairs. They stand by their work. If you’re looking for an inexpensive repair, this is not the place. They’re right up there with the BMW dealership in terms of cost. Replacement of the positive battery cable on my 530xi wagon was over $1,100 parts and labor but the work was performed professionally and on time and for that I am grateful. The facility was clean and well organized, all essential tools and technology are available on site. No matter what, it beats the dealership hands down. I would give them a B+.
Jordan W., owner from Bay Diagnostic responded on 07/05/2019

Good Morning Manuel,
Thank You for your review of our shop and how we handled
you BMW , Sorry we did not meet or exceed your expectation.
As you ONLY gave us a 4 stars....
As your review read it was the price, And you said we are the same as the DEALER only they are much higher in labor and so many other negative things Anyway for all read all our other 5 star reviews (price is not all when it comes to auto service 35 years same people same name is worth something...)


Jordan Weine
owner
718-615-0705

MA
MICHAEL A.
Brooklyn, NY
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/01/2019
Go here
Professional and honest. Would recommend.
Jordan W., owner from Bay Diagnostic responded on 07/05/2019

Michael Thank you for taking the time to give Bay Diagnostic a % STAR review on your vist to our shop on getting your HONDA serviced......

Jordan Weine
owner
718-615-0705

PA
PAULA A.
Brooklyn, NY
Toyota Matrix
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2019
Friendly and honest.
They run an honest and well organized business. There is a bit of waiting but they take good care of my car. I have been going to Bay Diagnostics for a few years now. I highly recommend it.
Jordan W., owner from Bay Diagnostic responded on 07/01/2019

PAULA THANKS FOR THE 5 STAR REVIEW
ALWAY MAKES US SMILE WHEN WE RECIVE A REVIEW AND GETTING YOUR TOYOTA ON THE ROAD IS A PRIORITY
TO ALL HERE AT BAY DIAGNOSTIC


Jordan Weine
owner
718-615-0705

PL
PETER L.
Brooklyn, NY
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/26/2019
My Toyota is alive and well.
They were really quick and efficient. I was surprised to get my car back so fast. They went out of there way to find parts and overextended themselves by calling me several times and keeping me up to date step by step. My baby is 21 and she runs like brand new.
Jordan W., owner from Bay Diagnostic responded on 06/27/2019

Peter thanks for taking time out to give all your opion of how we are here at BAY DIAGNOSTIC and the 5 star tells all.
and keeping your 21 year old TOYOTA on the road is what 
my staff is all about guess that is why we have been here for
35 years under the same name 

tthanks JOEDAN owner

Jordan Weine
owner
718-615-0705

Verified Customer
Brooklyn, NY
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/23/2019
Inspection/fan belt/oil change
Great service.
Jordan W., owner from Bay Diagnostic responded on 06/27/2019

John thanks for the 5 star review
servicing your toyota is so easy when car owners like yourself
come to us at BAY DIAGNOSTIC.

JORDAN owner

Jordan Weine
owner
718-615-0705

BN
BEN N.
Brooklyn, NY
smart fortwo
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2019
The smart choice for smart
Bay is the go-to shop for all things smart. I recently had the transmission and clutch replaced. They combined labor costs for the two and threw in complimentary fluid replacement. They stored my vehicle for over a week while parts arrived, free of charge.

As usual they're thorough, the shop is clean, and they contacted me the moment the vehicle was ready. The same cannot be said of the car's manufacturer.

Bay is easy to get to and my choice for work on my smart fortwo. The garage is filled with the best European cars, a good sign that points to quality work.

Their three decades of service is evidence of their high standards and good customer relations.
Jordan W., owner from Bay Diagnostic responded on 06/12/2019

Ben always happy to get a 5 star reviw and when anyone takes the tin=me as you have to put how you & your SMAT CAR were
taken care of at BAY DIAGNOSTIC in BROOKLYN NY
all i can say is THANK YOU.

JORDAN W. owner

Jordan Weine
owner
718-615-0705

DI
Dawn I.
Brooklyn, NY
Nissan Sentra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2019 Category: Service
Dawn said they did good work. They are honest. The price was decent.
This review was collected via phone interview by Customer Research Inc.
Jordan W., owner from Bay Diagnostic responded on 06/12/2019

Dawn, happy that we took car of your Nissan Sentra
here at Bay diagnostic and you let people know that they
have a shop in Brooklyn that they can go and your 5 STAR review says it all......

Jordan Weine
owner
718-615-0705

YL
YULIYA L.
Brooklyn, NY
Mercedes-Benz GLS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2019
Great people and service
Great experienced people!
Jordan W., owner from Bay Diagnostic responded on 06/12/2019

Here at Bay Diagnostic in Brooklyn
Servicing Mercedes Benz is what we do 
Only making owners happy is what its all about 
as we start our 35th year here , Thank You 
Yuliya for you 5 star review for taking car of your 
GLS...

Jordan Weine
owner
718-615-0705

Verified Customer
Brooklyn, NY
Subaru Legacy
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2019
Courtesy, expertise, reliability
Great service ... I have confidence in yout honesty and integrity!
Jordan W., owner from Bay Diagnostic responded on 05/29/2019

Roberta, thanks for the 5 star review of Bay Diagnostic
happy that we serviced your Subaru Legacy and that its now safe to dive all summer ..

Jordan Weine
owner
718-615-0705

AG
ARTHUR G.
Brooklyn, NY
Honda Accord Crosstour
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2019
Repaired it promptly!
It was supposed to be inspected. They found a problem with the inspection and quickly remedied the problem.
Jordan W., owner from Bay Diagnostic responded on 05/29/2019

Authur a 5 star review of Bay Biagnostic for repairing the strut system & inspection always makes all of Us smile that we are doing the right thing and now other HONDA owners know they have a shop in Brooklyn to go to.

Jordan Weine
owner
718-615-0705

MS
MYRA S.
Brooklyn, NY
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2019
Myra
Came in for an inspection. Taken immediately. As always, great service. I have all car repairs and service performed here. Would not go anywhere else. Highly recommended.
Jordan W., owner from Bay Diagnostic responded on 05/29/2019

Myra owening a Ford escape and getting it serviced in Brookly, NY sometimes is stressful You giving us here @ Bay Diagnostic a 5 STAR review for fixing your FORD and the GREAT words you said about our shop and people here .

Jordan Weine
owner
718-615-0705

PC
PIERRE C.
Brooklyn, NY
BMW 5 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2019
Amazing service
Bay diagnostic from start to finish accomplished every task they promised to work on. They will guide you through bring your car back to life and getting you back on the road for half the price. They work hard to satisfy the customer and know a lot about foreign and domestic cars. If you want efficient service stop by at bay diagnostic, you won’t regret it.
Jordan W., owner from Bay Diagnostic responded on 05/24/2019

Pierre thanks for making the choice to tow your BMW 5 series to 
BAY DIAGNOSTIC in BROOKLYN for us to repair your enging timing and VANOS issue and GIVING US a 5 STAR review
And you taking the time to write about us. Is what we here are all about..............

Jordan Weine
owner
718-615-0705

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