Overview

Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

95 Reviews

94% Would Recommend
90% Business Response
Latest Review 2 days ago

Reviews


PE
PHIL E.
Brooklyn, NY
Jeep Compass
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2019
safety inspection
As usual, fast friendly service

AP
AMY P.
Brooklyn, NY
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/08/2019
The people and the skills they have
I have been going to this establishment for as long as it has been in business. I would not take my car anywhere else. Kordan and his staff are super.

DB
DEBBIE B.
Brooklyn, NY
Toyota Avalon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/08/2019
I've taken my card to Bay Diagnodtic for exactly 20 years now (since 1999).
They truly are top professionals & fix the problem correctly the 1st time.
Since 1999, I've never had to bring any of my cars back after being serviced at Bay Diagnostic.

JH
JAMEL H.
Elmont, NY
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/06/2019
Service is excellent
Best auto shop in nyc for all Vehicles

Verified Customer
Brooklyn, NY
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/26/2019
Bay Diagnostic Rocks!!!!
Excellent customer service, knowledgeable technicians, world class results! It's a great place to bring your high-end vehicle for service!

UE
Uyi E.
Queens, NY
Land Rover LR3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/05/2019 Category: Service
Uyi said the service was great.
This review was collected via phone interview by Customer Research Inc.

ER
Emily R.
Brooklyn, NY
Volvo S40
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018 Category: Service
Emily said the staff is great, honest and provides wonderful service.
This review was collected via phone interview by Customer Research Inc.

CS
Christina S.
Brooklyn, NY
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2018
Total Pro's
Needed an inspection. Pulled in a little after 7am. Jordan met me with his usual smile. Everything was fine, car delivered at time promised. Clean and professional shop. Highly recommend if you want exceptional detail to service!

DM
DINA M.
Brooklyn, NY
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/27/2018
Car inspection and replacing struts
I would definitely recommend bay diagnostics for car repair and yearly inspection. Everyone is friendly and they were accommodating in getting my car completed in a few hours. In addition they are honest and trustworthy.

LB
LISA B.
Jamaica, NY
smart fortwo
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/15/2019
My Heroes!
Thank you to all of the amazing mechanics who fixed my Smart Fortwo. The work done was impeccable and Keith’s help made my bad day a great day! I would recommend them to anyone who would listen.
Jordan W., owner from Bay Diagnostic responded on 07/15/2019

Thanks Lisa for giving Keith and my staff a 5 star review on getting your SMART CAR back in runng order 
Happy that we could make it all come together with the INSURANCE people...
And also for taking the time to say it all in words......

Jordan Weine
owner
718-615-0705

GR
GALE R.
Brooklyn, NY
Nissan Sentra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2019
Great service
Great service. Very honest Very knowledgeable Great staff
Jordan W., owner from Bay Diagnostic responded on 07/15/2019

Gail servicing your NISSAN here at BAY DIAGNOSTIC is always easy 
and a pleasure, and giving us a 5 star review, Shows us that if we care you care....

Jordan Weine
owner
718-615-0705

Verified Customer
Brooklyn, NY
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2019
Professional
Excellent experience. very professional.
Jordan W., owner from Bay Diagnostic responded on 07/08/2019

Jon as a new customer thank you for taking your time
to give BAY DIAGNOSTIC a
5 STAR REVIEW
on servicing your BMW here in BROOKLYN NY

Jordan Weine
owner
718-615-0705

MS
MICHAIL S.
Brooklyn, NY
Lexus RX 350
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
07/05/2019
Way to expensive!
100% overcharges. To start with $150 only to diagnose. Then $120 per hour $205 per hour for labor. I would not recommend. plenty of more reasonable mechanics in area.
Jordan W., owner from Bay Diagnostic responded on 07/05/2019

GOOD MORNING TO YOU MICHAIL,
Thank you for your review only you did not tell all.
You left out a few things in your review.
yes we charge for diagnostic. you were told when you left your car. Second the damage to your car was caused by RODENT DAMAGE so replacement of parts and related repairs as. needed.
YOU WERE informed of your needs PRIOR to repair there was no pressure on you, you drove your car in you could have taken it.
All was good and you were thankful when you picked it up....
Sorry that you don't think Quality work does not come with a cost..

Jordan Weine
owner
718-615-0705

TG
TREVOR G.
Long Island City, NY
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/04/2019
Excellent service.
Excellent, reliable and professional service. I've been using them for over 12 years and recommended them to many others. Jordan runs a tight but friendly ship.
Jordan W., owner from Bay Diagnostic responded on 07/05/2019

Trevor thanks FOR YOUR words and the 5 SYAR review of BAY DIAGNOSTIC in BROOKLYN
For taking care of your BMW 3 siries......

Jordan Weine
owner
718-615-0705

MD
MANUEL D.
Brooklyn, NY
BMW 5 Series
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/04/2019
Reliable Repair at a Price!
Both Jordan and Keith are pleasant and like able. They know their business and strive to please the customer. They are quick to identify the problem and move to make repairs. They stand by their work. If you’re looking for an inexpensive repair, this is not the place. They’re right up there with the BMW dealership in terms of cost. Replacement of the positive battery cable on my 530xi wagon was over $1,100 parts and labor but the work was performed professionally and on time and for that I am grateful. The facility was clean and well organized, all essential tools and technology are available on site. No matter what, it beats the dealership hands down. I would give them a B+.
Jordan W., owner from Bay Diagnostic responded on 07/05/2019

Good Morning Manuel,
Thank You for your review of our shop and how we handled
you BMW , Sorry we did not meet or exceed your expectation.
As you ONLY gave us a 4 stars....
As your review read it was the price, And you said we are the same as the DEALER only they are much higher in labor and so many other negative things Anyway for all read all our other 5 star reviews (price is not all when it comes to auto service 35 years same people same name is worth something...)


Jordan Weine
owner
718-615-0705

MA
MICHAEL A.
Brooklyn, NY
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/01/2019
Go here
Professional and honest. Would recommend.
Jordan W., owner from Bay Diagnostic responded on 07/05/2019

Michael Thank you for taking the time to give Bay Diagnostic a % STAR review on your vist to our shop on getting your HONDA serviced......

Jordan Weine
owner
718-615-0705

PA
PAULA A.
Brooklyn, NY
Toyota Matrix
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2019
Friendly and honest.
They run an honest and well organized business. There is a bit of waiting but they take good care of my car. I have been going to Bay Diagnostics for a few years now. I highly recommend it.
Jordan W., owner from Bay Diagnostic responded on 07/01/2019

PAULA THANKS FOR THE 5 STAR REVIEW
ALWAY MAKES US SMILE WHEN WE RECIVE A REVIEW AND GETTING YOUR TOYOTA ON THE ROAD IS A PRIORITY
TO ALL HERE AT BAY DIAGNOSTIC


Jordan Weine
owner
718-615-0705

PL
PETER L.
Brooklyn, NY
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/26/2019
My Toyota is alive and well.
They were really quick and efficient. I was surprised to get my car back so fast. They went out of there way to find parts and overextended themselves by calling me several times and keeping me up to date step by step. My baby is 21 and she runs like brand new.
Jordan W., owner from Bay Diagnostic responded on 06/27/2019

Peter thanks for taking time out to give all your opion of how we are here at BAY DIAGNOSTIC and the 5 star tells all.
and keeping your 21 year old TOYOTA on the road is what 
my staff is all about guess that is why we have been here for
35 years under the same name 

tthanks JOEDAN owner

Jordan Weine
owner
718-615-0705

Verified Customer
Brooklyn, NY
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/23/2019
Inspection/fan belt/oil change
Great service.
Jordan W., owner from Bay Diagnostic responded on 06/27/2019

John thanks for the 5 star review
servicing your toyota is so easy when car owners like yourself
come to us at BAY DIAGNOSTIC.

JORDAN owner

Jordan Weine
owner
718-615-0705

BN
BEN N.
Brooklyn, NY
smart fortwo
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2019
The smart choice for smart
Bay is the go-to shop for all things smart. I recently had the transmission and clutch replaced. They combined labor costs for the two and threw in complimentary fluid replacement. They stored my vehicle for over a week while parts arrived, free of charge.

As usual they're thorough, the shop is clean, and they contacted me the moment the vehicle was ready. The same cannot be said of the car's manufacturer.

Bay is easy to get to and my choice for work on my smart fortwo. The garage is filled with the best European cars, a good sign that points to quality work.

Their three decades of service is evidence of their high standards and good customer relations.
Jordan W., owner from Bay Diagnostic responded on 06/12/2019

Ben always happy to get a 5 star reviw and when anyone takes the tin=me as you have to put how you & your SMAT CAR were
taken care of at BAY DIAGNOSTIC in BROOKLYN NY
all i can say is THANK YOU.

JORDAN W. owner

Jordan Weine
owner
718-615-0705

Displaying 1 Review