GOOD MORNING TO YOU MICHAIL,
Thank you for your review only you did not tell all.
You left out a few things in your review.
yes we charge for diagnostic. you were told when you left your car. Second the damage to your car was caused by RODENT DAMAGE so replacement of parts and related repairs as. needed.
YOU WERE informed of your needs PRIOR to repair there was no pressure on you, you drove your car in you could have taken it.
All was good and you were thankful when you picked it up....
Sorry that you don't think Quality work does not come with a cost..
GOOOD MORNING ,
JUST READ YOUR REVIEW , HI EXPECTATIONS, AND REALITY ABOUT YOUR CARS NEEDS EQUAL A BAD REVIEW,
YOU BROUGHT YOUR SMART CAR TO USE TELLING US ITS ONLY HAS A VALUE OF $2300.00 AND TO START YOU ASKED US TO DISGARD THE MUFFLER THAT WAS IN THE TRUNK .....
DID A COMPUTER SCAN AND DISCUSSED IN LENGTH WHAT YOU WOULD NEED TO DO, iI GUESS WE GIVING YOU THE TRUTH ABOUT FIXING THE SMART CAR & HOW IT WOULD NOT BE SMART TO DO WOULD BE TAKEN AS DISMISSIVE & ARROGANT...
ONLY HERE AT OUR SHOP, WE ONLY TELL THE TRUTH AND I GUESS DOING THAT GETS US A LOW REVIEW.
AS THEY AS NO GOOD DEED GOES UNPUNSHED....
HOPEFULLY YOU WILL HAVE BETTER LUCK BACK WERE YOU WERE GETTING YOUR CAR SERVICED BEFORE, AS THEY KEPT IT IN SUCH GOOD RUNNING ORDER.
Good Morning Manuel,
Thank You for your review of our shop and how we handled
you BMW , Sorry we did not meet or exceed your expectation.
As you ONLY gave us a 4 stars....
As your review read it was the price, And you said we are the same as the DEALER only they are much higher in labor and so many other negative things Anyway for all read all our other 5 star reviews (price is not all when it comes to auto service 35 years same people same name is worth something...)
GOOD DAY MARILYN,
SORRY THAT WE DID NOT MEET ALL YOUR NEEDS AT OUR SHOP ,
GLAD THAT OUR WOR AND TIMING DID !!!!
AS FAR AS PRICE
ON YOUR INVOICE ROTATING ALL 4 TYRES AND HISPEED BALANCING IS THE LOWEST IN THE AREA.
ON THE COST OF A FULL SYNTHETIC OIL CHANGE FOR YOUR CAR
YES WE ARE AT THE HIGHER END, ON;Y BECAUSE WE ONLY USE OEM PARTS & OIL BUST MOST IMPORTANTLY TYHERE IS A
MECHANIC NOT A QUICK LUBE PERSON OR AN APPRENTICE
WORKING ON YOUR CAR, ALSO AT LOWER END OIL CHANGE
ESTABLISHMENTS THAY ALL LOOK TO UPSELL , THAT IS HOW THEY SURVIVE.
AS FOR THIS TRANSACTION I HAVE LISTED A $25.00 CREDIT
TOWARDS YOUR NEXT VISIT.
HOPE THAT WORKS FOR YOU. IF NOT PLEASE FEEL FREE TO CALL MY CELL PHONE @ 516-860-4764 AS TO WHAT YOU WOULD PREFER, WE TRIED TO CALL YOU ONLY YOU HAVE NOT RETURNED OUR CALL............
Thanks for you r review
Nice to now you can get your PORSCHE repaired or serviced in
Brooklyn, ny with ease and save a little money.
Thanks sorry we could not help with your V/W issues
My policy is always if we can't guarantee it we wount do it
THANKS FOR THE REVIEW
SORRY THAT WE COULD NOT SOURCE THE PART OTHER THAN THE DEALER FOR YOU.
HAPPY WE COULS REPAIR YOUR HONDA
HER AT BAY DIAGNOSTIC IN BROOKLYN
The only reason I gave 4 instead of 5 stars, was the wait time. Clearly it's a very busy place, but I also was a walk-in and was accommodated. I would go back for any future car needs and wait for however long it takes. I'm on my third car and I haven't felt good walking away from the mechanic in forever.
THANKS FOR THE GREAT REVIEW .
HAPPY THAT WE COULD TAKE CARE OF YOUR
WE HERE AT THE SHOP ALWAYS LOOK
TO MEET OR EXCEED CUSTOMERS
THANKY YOU FOR YOUR REVIEW.
WE ARE HAPPY TO ORDER TYRES FOR YOUR
ACURA ONLY YOU WANTED TO DO THIS 2 WEEKS IN ADVANCE WITH NO PAYMENT AS WE SAID TYRES CAN BE GOTTEN IN
2 HOURS OF YOUR ARIVAL. SORRY THAT DID NOT MEET YOUR NEEDS.IF WE CAN HELP IN THE FUTURE WE ARE HERE FOR YOU.
THANKS JORDAN owner
Thanks Lisa for giving Keith and my staff a 5 star review on getting your SMART CAR back in runng order
Happy that we could make it all come together with the INSURANCE people...
And also for taking the time to say it all in words......
Gail servicing your NISSAN here at BAY DIAGNOSTIC is always easy
and a pleasure, and giving us a 5 star review, Shows us that if we care you care....
Jon as a new customer thank you for taking your time
to give BAY DIAGNOSTIC a
5 STAR REVIEW
on servicing your BMW here in BROOKLYN NY
Trevor thanks FOR YOUR words and the 5 SYAR review of BAY DIAGNOSTIC in BROOKLYN
For taking care of your BMW 3 siries......
Michael Thank you for taking the time to give Bay Diagnostic a % STAR review on your vist to our shop on getting your HONDA serviced......Jordan Weine
PAULA THANKS FOR THE 5 STAR REVIEW
ALWAY MAKES US SMILE WHEN WE RECIVE A REVIEW AND GETTING YOUR TOYOTA ON THE ROAD IS A PRIORITY
TO ALL HERE AT BAY DIAGNOSTIC
Peter thanks for taking time out to give all your opion of how we are here at BAY DIAGNOSTIC and the 5 star tells all.
and keeping your 21 year old TOYOTA on the road is what
my staff is all about guess that is why we have been here for
35 years under the same name
tthanks JOEDAN owner
John thanks for the 5 star review
servicing your toyota is so easy when car owners like yourself
come to us at BAY DIAGNOSTIC.
As usual they're thorough, the shop is clean, and they contacted me the moment the vehicle was ready. The same cannot be said of the car's manufacturer.
Bay is easy to get to and my choice for work on my smart fortwo. The garage is filled with the best European cars, a good sign that points to quality work.
Their three decades of service is evidence of their high standards and good customer relations.
Ben always happy to get a 5 star reviw and when anyone takes the tin=me as you have to put how you & your SMAT CAR were
taken care of at BAY DIAGNOSTIC in BROOKLYN NY
all i can say is THANK YOU.
JORDAN W. owner