Overview

Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

94 Reviews

94% Would Recommend
89% Business Response
Latest Review 4 days ago

Reviews


GR
GALE R.
Brooklyn, NY
Nissan Sentra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2019
Great service
Great service. Very honest Very knowledgeable Great staff

Verified Customer
Brooklyn, NY
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2019
Professional
Excellent experience. very professional.
Jordan W., owner from Bay Diagnostic responded on 07/08/2019

Jon as a new customer thank you for taking your time
to give BAY DIAGNOSTIC a
5 STAR REVIEW
on servicing your BMW here in BROOKLYN NY

Jordan Weine
owner
718-615-0705

TG
TREVOR G.
Long Island City, NY
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/04/2019
Excellent service.
Excellent, reliable and professional service. I've been using them for over 12 years and recommended them to many others. Jordan runs a tight but friendly ship.
Jordan W., owner from Bay Diagnostic responded on 07/05/2019

Trevor thanks FOR YOUR words and the 5 SYAR review of BAY DIAGNOSTIC in BROOKLYN
For taking care of your BMW 3 siries......

Jordan Weine
owner
718-615-0705

MD
MANUEL D.
Brooklyn, NY
BMW 5 Series
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/04/2019
Reliable Repair at a Price!
Both Jordan and Keith are pleasant and like able. They know their business and strive to please the customer. They are quick to identify the problem and move to make repairs. They stand by their work. If you’re looking for an inexpensive repair, this is not the place. They’re right up there with the BMW dealership in terms of cost. Replacement of the positive battery cable on my 530xi wagon was over $1,100 parts and labor but the work was performed professionally and on time and for that I am grateful. The facility was clean and well organized, all essential tools and technology are available on site. No matter what, it beats the dealership hands down. I would give them a B+.
Jordan W., owner from Bay Diagnostic responded on 07/05/2019

Good Morning Manuel,
Thank You for your review of our shop and how we handled
you BMW , Sorry we did not meet or exceed your expectation.
As you ONLY gave us a 4 stars....
As your review read it was the price, And you said we are the same as the DEALER only they are much higher in labor and so many other negative things Anyway for all read all our other 5 star reviews (price is not all when it comes to auto service 35 years same people same name is worth something...)


Jordan Weine
owner
718-615-0705

MA
MICHAEL A.
Brooklyn, NY
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/01/2019
Go here
Professional and honest. Would recommend.
Jordan W., owner from Bay Diagnostic responded on 07/05/2019

Michael Thank you for taking the time to give Bay Diagnostic a % STAR review on your vist to our shop on getting your HONDA serviced......

Jordan Weine
owner
718-615-0705

PA
PAULA A.
Brooklyn, NY
Toyota Matrix
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2019
Friendly and honest.
They run an honest and well organized business. There is a bit of waiting but they take good care of my car. I have been going to Bay Diagnostics for a few years now. I highly recommend it.
Jordan W., owner from Bay Diagnostic responded on 07/01/2019

PAULA THANKS FOR THE 5 STAR REVIEW
ALWAY MAKES US SMILE WHEN WE RECIVE A REVIEW AND GETTING YOUR TOYOTA ON THE ROAD IS A PRIORITY
TO ALL HERE AT BAY DIAGNOSTIC


Jordan Weine
owner
718-615-0705

PL
PETER L.
Brooklyn, NY
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/26/2019
My Toyota is alive and well.
They were really quick and efficient. I was surprised to get my car back so fast. They went out of there way to find parts and overextended themselves by calling me several times and keeping me up to date step by step. My baby is 21 and she runs like brand new.
Jordan W., owner from Bay Diagnostic responded on 06/27/2019

Peter thanks for taking time out to give all your opion of how we are here at BAY DIAGNOSTIC and the 5 star tells all.
and keeping your 21 year old TOYOTA on the road is what 
my staff is all about guess that is why we have been here for
35 years under the same name 

tthanks JOEDAN owner

Jordan Weine
owner
718-615-0705

Verified Customer
Brooklyn, NY
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/23/2019
Inspection/fan belt/oil change
Great service.
Jordan W., owner from Bay Diagnostic responded on 06/27/2019

John thanks for the 5 star review
servicing your toyota is so easy when car owners like yourself
come to us at BAY DIAGNOSTIC.

JORDAN owner

Jordan Weine
owner
718-615-0705

BN
BEN N.
Brooklyn, NY
smart fortwo
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2019
The smart choice for smart
Bay is the go-to shop for all things smart. I recently had the transmission and clutch replaced. They combined labor costs for the two and threw in complimentary fluid replacement. They stored my vehicle for over a week while parts arrived, free of charge.

As usual they're thorough, the shop is clean, and they contacted me the moment the vehicle was ready. The same cannot be said of the car's manufacturer.

Bay is easy to get to and my choice for work on my smart fortwo. The garage is filled with the best European cars, a good sign that points to quality work.

Their three decades of service is evidence of their high standards and good customer relations.
Jordan W., owner from Bay Diagnostic responded on 06/12/2019

Ben always happy to get a 5 star reviw and when anyone takes the tin=me as you have to put how you & your SMAT CAR were
taken care of at BAY DIAGNOSTIC in BROOKLYN NY
all i can say is THANK YOU.

JORDAN W. owner

Jordan Weine
owner
718-615-0705

DI
Dawn I.
Brooklyn, NY
Nissan Sentra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2019 Category: Service
Dawn said they did good work. They are honest. The price was decent.
This review was collected via phone interview by Customer Research Inc.
Jordan W., owner from Bay Diagnostic responded on 06/12/2019

Dawn, happy that we took car of your Nissan Sentra
here at Bay diagnostic and you let people know that they
have a shop in Brooklyn that they can go and your 5 STAR review says it all......

Jordan Weine
owner
718-615-0705

YL
YULIYA L.
Brooklyn, NY
Mercedes-Benz GLS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2019
Great people and service
Great experienced people!
Jordan W., owner from Bay Diagnostic responded on 06/12/2019

Here at Bay Diagnostic in Brooklyn
Servicing Mercedes Benz is what we do 
Only making owners happy is what its all about 
as we start our 35th year here , Thank You 
Yuliya for you 5 star review for taking car of your 
GLS...

Jordan Weine
owner
718-615-0705

Verified Customer
Brooklyn, NY
Subaru Legacy
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2019
Courtesy, expertise, reliability
Great service ... I have confidence in yout honesty and integrity!
Jordan W., owner from Bay Diagnostic responded on 05/29/2019

Roberta, thanks for the 5 star review of Bay Diagnostic
happy that we serviced your Subaru Legacy and that its now safe to dive all summer ..

Jordan Weine
owner
718-615-0705

AG
ARTHUR G.
Brooklyn, NY
Honda Accord Crosstour
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2019
Repaired it promptly!
It was supposed to be inspected. They found a problem with the inspection and quickly remedied the problem.
Jordan W., owner from Bay Diagnostic responded on 05/29/2019

Authur a 5 star review of Bay Biagnostic for repairing the strut system & inspection always makes all of Us smile that we are doing the right thing and now other HONDA owners know they have a shop in Brooklyn to go to.

Jordan Weine
owner
718-615-0705

MS
MYRA S.
Brooklyn, NY
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2019
Myra
Came in for an inspection. Taken immediately. As always, great service. I have all car repairs and service performed here. Would not go anywhere else. Highly recommended.
Jordan W., owner from Bay Diagnostic responded on 05/29/2019

Myra owening a Ford escape and getting it serviced in Brookly, NY sometimes is stressful You giving us here @ Bay Diagnostic a 5 STAR review for fixing your FORD and the GREAT words you said about our shop and people here .

Jordan Weine
owner
718-615-0705

PC
PIERRE C.
Brooklyn, NY
BMW 5 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2019
Amazing service
Bay diagnostic from start to finish accomplished every task they promised to work on. They will guide you through bring your car back to life and getting you back on the road for half the price. They work hard to satisfy the customer and know a lot about foreign and domestic cars. If you want efficient service stop by at bay diagnostic, you won’t regret it.
Jordan W., owner from Bay Diagnostic responded on 05/24/2019

Pierre thanks for making the choice to tow your BMW 5 series to 
BAY DIAGNOSTIC in BROOKLYN for us to repair your enging timing and VANOS issue and GIVING US a 5 STAR review
And you taking the time to write about us. Is what we here are all about..............

Jordan Weine
owner
718-615-0705

SF
SUSAN F.
Brooklyn, NY
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2019
Reliable, timely
Been a customer for several years. Appointment process is efficient. Work completed in a timely manner. Waiting room is clean.
Jordan W., owner from Bay Diagnostic responded on 05/24/2019

Thank You Susan for giving us a 5 STAR review 
and the nice words about US. 
Happy that there is a repair shop in BROOKLYN, NY
that people as your self can count on to get there
TOYOTA serviced or REPAIRED, and drive with confidence...

Jordan Weine
owner
718-615-0705

TK
TAMARA K.
Brooklyn, NY
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2019
I used this office before and was satisfied
People of this office are friendly and polite, good work.
Jordan W., owner from Bay Diagnostic responded on 05/21/2019

Tamra THANKS for the 5 STAR review of BAY DIAGNOSTIC in Brooklyn, NY
Happy that we could service your TOYOTA CAMERY,
and most of all that my staff was up to what is expected at an 
auto repair shop..

Jordan Weine
owner
718-615-0705

VL
VADIM L.
Brooklyn, NY
Land Rover Range Rover
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2019
They were honest and prices was fair.
Came to Bay diagnostic with my just purchased vehicle. They were able to identify the problem and recommended me to return vehicle to the place where I bought it from.
Jordan W., owner from Bay Diagnostic responded on 05/21/2019

Vadim, thanks for the 5 STAR review of our shop Bay Diagnostic
and we here are so happy that you let us check your            LAND ROVER RANGE ROVER as YOU JUST PURCHASED IT 
and we advised you to return it as there are engine issues with it.. Again thanks for taking the time ....

Jordan Weine
owner
718-615-0705

FE
Fernando E.
New York, NY
Porsche 911 Carrera
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/13/2019 Category: Service
Fernando said the service was great.
This review was collected via phone interview by Customer Research Inc.
Jordan W., owner from Bay Diagnostic responded on 05/21/2019

Fernando E. As a PORSCHE 911 CARRERA owner
you know how hard it is to find a PORSCHE shop
in NEW YORK to get service & repair done. Without being 
ABUSED , And giving us a 5 STAR review says it ALL.

Jordan Weine
owner
718-615-0705

JR
JONATHON R.
Brooklyn, NY
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2019
Fast car inspection!
Very fast professional service. Recommend!
Jordan W., owner from Bay Diagnostic responded on 05/10/2019

JONATHON GLAD YOU FOUND BAY DIAGNOSTIC FOR YOUR HONDA'S NYS INSPECTION
AND THANKS FOR TAKING THE TIME TO GIVE US A
5 STAR REVIEW

Jordan Weine
owner
718-615-0705

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