Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

717 Reviews

99% Would Recommend
Latest Review 8 days ago

Reviews


KD
Kathy D.
Wooster, OH
Jeep Liberty
Verified Customer
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01/08/2019 Category: Service
Kathy said this business came to her home and started the vehicle and then took it to their business, they fixed it and brought it back to her.
This review was collected via phone interview by Customer Research Inc.

JS
John S.
Toyota RAV4
Verified Customer
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01/01/2019
Oil Change and Consultation on Tires for RAV4
While we wouldn't have faulted Jim and his able receptionist, Caitlyn, we were kindly treated on this last business day of 2018 when we needed an oil change to make a long, unexpected trip trip to the funeral of a beloved family member. We were encouraged that they worked us in and would have changed our tires if they could have obtained them in time.

RH
Robert H.
Wooster, OH
Honda Odyssey
Verified Customer
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12/20/2018
Jim's is Top Value Service
Jim and/or a member of his team listen carefully while you explain the problem! You can talk directly to the mechanic who will or did the work! Too many "walls/people" between the customer and the mechanic at many service places today! And the service charge always seems reasonable to me!

NW
Neal W.
Wooster, OH
Ford Escape
Verified Customer
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12/20/2018
He really takes care and fixes what is wrong quickly. Best place to have your car fixed.
takes the best care of you and your car.

JC
Janet C.
Wooster, OH
Toyota Camry
Verified Customer
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12/14/2018 Category: Service
Janet said it was superb and the only place she will go.
This review was collected via phone interview by Customer Research Inc.

KS
Kip S.
Wooster, OH
Honda CR-V
Verified Customer
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12/12/2018 Category: Service
Kip said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Wooster, OH
Toyota Camry
Verified Customer
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11/15/2018
Brake Service
I trust the diagnosis and the repair each time I need vehicle service.

CT
Clyde T.
Wooster, OH
Chrysler Town & Country
Verified Customer
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11/13/2018 Category: Service
Spoke with Jane. She said the service at this business was prompt. The price was good and they did a good job.
This review was collected via phone interview by Customer Research Inc.

MR
Mike R.
Ohio
Toyota 4Runner
Verified Customer
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11/13/2018 Category: Service
Mike said the business is really quick with good prices.
This review was collected via phone interview by Customer Research Inc.

GS
Gary S.
Galion, OH
Ford Escort
Verified Customer
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11/11/2018
Good service.
I liked Jim's because he is thurough.Went there for oil change and Jim seen I had a couple bulbs blown out.He replaced them for me and I'm glad he did.I may have been stopped for blown bulbs that I didn't even know about and I really appreciated that.
Thank you.

TF
Tom F.
Wooster, OH
Jeep Grand Cherokee
Verified Customer
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11/10/2018
Fast Reliable Reasonable Friendly
I can trust to get my repair done to my expectations. Jim and his staff truly understands customer service. .. My service has always been fast and reliable.
Thank you Jim... and all the gears that make it run... Special shout it Kaely

MR
Mitchell R.
Ohio
Dodge Pickup
Verified Customer
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10/27/2018 Category: Service
Mitchell said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

JP
James P.
Wooster, OH
Pontiac Bonneville
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2018 Category: Service
James said he gets good service there and is treated well.
This review was collected via phone interview by Customer Research Inc.

ZC
Zach C.
Ohio
Pontiac Grand Am
Verified Customer
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10/10/2018 Category: Service
Zach said the business was very friendly and communicative. They provided great service.
This review was collected via phone interview by Customer Research Inc.

GS
Gary S.
Galion, OH
Ford Escort
Verified Customer
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10/09/2018 Category: Service
Gary said the business was very informative, they had a nice staff, a good mechanic, and he respects the work at the business.
This review was collected via phone interview by Customer Research Inc.

DD
Dennis D.
Wooster, OH
Kia Soul
Verified Customer
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09/28/2018
Excellent, honest, reliable automotive repair at a fair cost is what you will find at Jim's Auto Center.
Jim's Auto Center is my go to place anytime I need mechanical work done on either of our cars. I know they will only do what needs done at a reasonable cost. Jim and his crew always tries to please the customer and meet their needs with excellent reliable automotive repair.

CF
Chrystal F.
Wooster, OH
Chevrolet TrailBlazer
Verified Customer
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09/28/2018 Category: Service
Chrystal said they answered all her questions that no one else could and they were finished in 1 day.
This review was collected via phone interview by Customer Research Inc.

DL
Daniel L.
Wooster, OH
Ford Expedition
Verified Customer
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09/24/2018
Amazing job.
Jim's Auto has great customer service, does great work, and doesn't gouge on prices.
Jim is willing to talk through the problems and recommends priorities of when things need done.

MV
Melanie V.
Wooster, OH
Toyota Camry
Verified Customer
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09/24/2018 Category: Service
Melanie said the service was wonderful. The work was done at a reasonable price.
This review was collected via phone interview by Customer Research Inc.

TL
Tom L.
Wooster, OH
Chrysler Town & Country SWB
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Tom said the business rushed his vehicle so he could take it hunting.
This review was collected via phone interview by Customer Research Inc.