99% Would Recommend
Latest Review 6 days ago
Lebrant W. on 11/14/2017
Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
Lebrant said this business fixed his vehicle and the very next day the same problem started again. He contacted the business and they wanted to charge him again.
Vehicle: Ford Crown Victoria
Category: Service
Service Date: 11/08/2017
Review Created: 11/14/2017
This review was collected via phone interview by Customer Research Inc.
Jim B. at Jim's Auto Center responded on 11/22/2017

This vehicle was towed in . We scanned the vehicle, checked spark, and checked fuel pressure. Had no fuel pressure. We then checked power and grounds. We found a bad connection at the inertia switch. Cleaned it up and the vehicle started. We drove the vehicle every day for the next few days that it was here. Lebrant was told if it was what we fixed there was no charge, but if it was something else, there would be additional charges. His total for the work we did was $64.97.

Holly H. on 02/18/2014
Recommended badge inactive Recommended
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
Holly said she needed the heat fixed. She had an appointment for the heat to be fixed and her battery died the day before so she had to have her vehicle towed. It was towed in on Tuesday and she did not get the vehicle back until Friday. They told her the reason it took so long was because they had other vehicle towed in as well. She said she was very frustrated because she had an appointment.
Vehicle: Chevrolet Impala
Category: Service
Service Date: 02/14/2014
Review Created: 02/18/2014
This review was collected via phone interview by Customer Research Inc.
Jamie C. on 01/12/2018
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Spoke with Pamela. She said it took the staff a long time to finish the servicing on their vehicle.
Vehicle: Jeep Liberty
Category: Service
Service Date: 01/10/2018
Review Created: 01/12/2018
This review was collected via phone interview by Customer Research Inc.
Brian M. on 09/15/2017
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Spoke with Stephanie. She said there have been a few times she didn't get an answer or a callback.
Vehicle: Chevrolet Equinox
Category: Service
Service Date: 09/05/2017
Review Created: 09/15/2017
This review was collected via phone interview by Customer Research Inc.
Nick F. on 02/06/2016
Recommended badge inactive Recommended
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Nick said when he picked up his vehicle, it needed more work. They told him what was wrong so, he did the work himself, but it turned out to be something else. He wasn't given a time the vehicle would be ready, but they had his vehicle 3-4 weeks. They didn't provide an explanation of why they kept the vehicle.
Vehicle: Ford Pickup
Category: Service
Service Date: 02/03/2016
Review Created: 02/06/2016
This review was collected via phone interview by Customer Research Inc.
Will H. on 10/05/2013
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Will said he was not happy with his overall experience because he was lied to. He needed to get something out of his vehicle and he was told his vehicle was on the rack out back. When he came to the business his vehicle was right out front. Other than that everything was handled very well and at a great price. He would recommend them but would tell people to make sure and double check what the business is telling them.
Vehicle: Honda Accord
Category: Service
Service Date: 10/03/2013
Review Created: 10/05/2013
This review was collected via phone interview by Customer Research Inc.
Nicole Z. on 02/12/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Spoke with Lori. She said the time it took to get their vehicle in for service was about four days. The service was completed within a day. It was towed in by AAA on a Wednesday night, and they picked it up Thursday afternoon. They have done business with the facility before, and it does a great job.
Vehicle: Toyota Corolla
Category: Service
Service Date: 02/09/2018
Review Created: 02/12/2018
This review was collected via phone interview by Customer Research Inc.
Veronica D. on 02/01/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Spoke with Teirre. He said the business has always done well.
Vehicle: Toyota Sienna
Category: Service
Service Date: 01/19/2018
Review Created: 02/01/2018
This review was collected via phone interview by Customer Research Inc.
Larry G. on 01/26/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Auto repair"
Happy with the service I get
Vehicle: Chevrolet Pickup
Service Date: 01/24/2018
Review Created: 01/26/2018 08:52 AM
Mark J. on 01/17/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Mark said he does good work. He's consistent and fair.
Vehicle: Mercury Grand Marquis
Category: Service
Service Date: 12/28/2017
Review Created: 01/17/2018
This review was collected via phone interview by Customer Research Inc.
Doug H. on 11/20/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Doug said this business did a good job.
Vehicle: Chrysler Town & Country
Category: Service
Service Date: 11/15/2017
Review Created: 11/20/2017
This review was collected via phone interview by Customer Research Inc.
Alexander S. on 10/10/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Alexander said all 4 tires got scuffed up. When he raised the hood at home, the oil cap was on his radiator.
Vehicle: Mazda Mazda6
Category: Service
Service Date: 10/04/2017
Review Created: 10/10/2017
This review was collected via phone interview by Customer Research Inc.
William S. on 08/07/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
William said he would recommend this business for service.
Vehicle: Toyota Camry
Category: Service
Service Date: 08/04/2017
Review Created: 08/07/2017
This review was collected via phone interview by Customer Research Inc.
Bill M. on 07/19/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Bill said his overall experience was great and they are honest.
Vehicle: Toyota Tacoma
Category: Service
Service Date: 06/15/2017
Review Created: 07/19/2017
This review was collected via phone interview by Customer Research Inc.
Brad W. on 06/09/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Brad said he is a long time customer of this business. He has a couple of issues with his vehicle and will be calling the business. He is happy with this business.
Vehicle: Subaru B9 Tribeca
Category: Service
Service Date: 06/07/2017
Review Created: 06/09/2017
This review was collected via phone interview by Customer Research Inc.
William H. on 03/23/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
William said this business was good and prompt. He called a couple of times and they did not pick up.
Vehicle: Chrysler Town
Category: Service
Service Date: 03/21/2017
Review Created: 03/23/2017
This review was collected via phone interview by Customer Research Inc.
Nancy W. on 03/01/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Awesome"
Jim is always so good to us. Appreciate his help.
Vehicle: Chevrolet Cavalier
Service Date: 02/28/2017
Review Created: 03/01/2017 07:33 AM
Jim B. at Jim's Auto Center responded on 03/02/2017

Thank you Nancy! We appreciate your business and are happy to help!

Larry G. on 02/13/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Larry said they normally get him in and out but it took twice as long because they had problems. He liked the business and the people but the delivery was delayed.
Vehicle: Chevrolet Pickup
Category: Service
Service Date: 02/10/2017
Review Created: 02/13/2017
This review was collected via phone interview by Customer Research Inc.
Dan N. on 12/20/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Dan said he would recommend the business.
Vehicle: Mazda Tribute
Category: Service
Service Date: 12/13/2016
Review Created: 12/20/2016
This review was collected via phone interview by Customer Research Inc.
Jay T. on 07/18/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Jay said he would recommend this business.
Vehicle: Toyota Corolla
Category: Service
Service Date: 06/23/2016
Review Created: 07/18/2016
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 627 in total