Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

664 Reviews

99% Would Recommend
Latest Review 6 days ago

Reviews


LW
Lebrant W.
Ohio
Ford Crown Victoria
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Overall Rating 1/5rating 1rating 1rating 1rating 1
11/14/2017 Category: Service
Lebrant said this business fixed his vehicle and the very next day the same problem started again. He contacted the business and they wanted to charge him again.
This review was collected via phone interview by Customer Research Inc.
Jim B. from Jim's Auto Center

This vehicle was towed in . We scanned the vehicle, checked spark, and checked fuel pressure. Had no fuel pressure. We then checked power and grounds. We found a bad connection at the inertia switch. Cleaned it up and the vehicle started. We drove the vehicle every day for the next few days that it was here. Lebrant was told if it was what we fixed there was no charge, but if it was something else, there would be additional charges. His total for the work we did was $64.97.


NF
Nick F.
Ohio
Ford Pickup
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
02/06/2016 Category: Service
Nick said when he picked up his vehicle, it needed more work. They told him what was wrong so, he did the work himself, but it turned out to be something else. He wasn't given a time the vehicle would be ready, but they had his vehicle 3-4 weeks. They didn't provide an explanation of why they kept the vehicle.
This review was collected via phone interview by Customer Research Inc.

HH
Holly H.
Wooster, OH
Chevrolet Impala
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Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
02/18/2014 Category: Service
Holly said she needed the heat fixed. She had an appointment for the heat to be fixed and her battery died the day before so she had to have her vehicle towed. It was towed in on Tuesday and she did not get the vehicle back until Friday. They told her the reason it took so long was because they had other vehicle towed in as well. She said she was very frustrated because she had an appointment.
This review was collected via phone interview by Customer Research Inc.

JB
Jennifer B.
Ohio
Mercury Cougar
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2013 Category: Service
Jennifer said this business completed the service quickly, but she would not recommend this business because they overcharged her for the service.
This review was collected via phone interview by Customer Research Inc.

TB
Troy B.
Wooster, OH
Chevrolet Cruze
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/17/2018 Category: Service
Spoke with Chris. She said they are always good about getting her in. She's always appreciated their service. They do a good job. However, it's not always perfect.
This review was collected via phone interview by Customer Research Inc.

JH
Jacob H.
Ohio
Ford Taurus
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2018 Category: Service
Spoke with Kimberly. She said the service is great and the staff is great.
This review was collected via phone interview by Customer Research Inc.

JW
Jeremy W.
Ohio
Dodge Journey
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2018 Category: Service
Jeremy said the business's pricing was good and they do good work.
This review was collected via phone interview by Customer Research Inc.

DC
Doug C.
Ohio
Honda CR-V
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
Doug said the business did a good job. They are trustworthy and fair. They provide an excellent service at a fair price.
This review was collected via phone interview by Customer Research Inc.

JY
John Y.
Wooster, OH
Toyota Tundra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/01/2018 Category: Service
John said the staff were easy to work with. They were flexible and provided great feedback.
This review was collected via phone interview by Customer Research Inc.

KS
Katherynne S.
Ohio
GMC Envoy XL
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/01/2018 Category: Service
Katherynne said she gets really good service the business, at a very good price.
This review was collected via phone interview by Customer Research Inc.

SC
Shaun C.
Ohio
Chevrolet Equinox
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/01/2018 Category: Service
Shaun said the staff do good work, and they get it done in a timely manner.
This review was collected via phone interview by Customer Research Inc.

RH
Ryan H.
Ohio
Honda CR-V
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/01/2018 Category: Service
Ryan said he is still having slight issues with his vehicle after getting it serviced at the business.
This review was collected via phone interview by Customer Research Inc.

TM
Tom M.
Wooster, OH
Subaru Outback
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/29/2018
Great service at an affordable price
Superior service done right the first time.

Anonymous avatar
Verified Customer
Wooster, OH
Toyota Camry
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2018
Honest assessment of current vehicle issue.
You get an honest and reasonable deal when working with Jim'' Auto Center.

DF
Dean F.
Ohio
Jeep Grand Cherokee
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2018 Category: Service
Dean said he has trust in Jim. He does great work at a reasonable price.
This review was collected via phone interview by Customer Research Inc.

BK
Buck K.
Apple Creek, OH
Ford F-150
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2018
Once again
Thanks again for your efforts to get my truck back on the road in short order
More than that it's seems like a new truck
Only been two days, but i believe it's doing fantastic

NW
Neal W.
Wooster, OH
Ford Escape
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2018
The best
The best service , always on time and friendly.

WW
Wes W.
Ohio
Toyota Tundra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2018 Category: Service
Wes said the business is very informative.
This review was collected via phone interview by Customer Research Inc.

BB
Bill B.
Wooster, OH
Ford Taurus
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2018
Service and Transmission flush
I can always be sure what I come in for will be done right and I can leave feeling I have not been over charged. Jim's crew always take good care of me. Also the price quoted is the final price. They stand behind their work.

JG
Jack G.
Ohio
Ford F-150
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/09/2018 Category: Service
Jack said the staff provided fantastic service and that he was very satisfied with their work. The only drawback was that there was a bit of a wait to get his vehicle in to be serviced.
This review was collected via phone interview by Customer Research Inc.