Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

691 Reviews

99% Would Recommend
Latest Review 8 days ago

Reviews


LW
Lebrant W.
Ohio
Ford Crown Victoria
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
11/14/2017 Category: Service
Lebrant said this business fixed his vehicle and the very next day the same problem started again. He contacted the business and they wanted to charge him again.
This review was collected via phone interview by Customer Research Inc.
Jim B. from Jim's Auto Center responded on 11/22/2017

This vehicle was towed in . We scanned the vehicle, checked spark, and checked fuel pressure. Had no fuel pressure. We then checked power and grounds. We found a bad connection at the inertia switch. Cleaned it up and the vehicle started. We drove the vehicle every day for the next few days that it was here. Lebrant was told if it was what we fixed there was no charge, but if it was something else, there would be additional charges. His total for the work we did was $64.97.


NF
Nick F.
Ohio
Ford Pickup
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
02/06/2016 Category: Service
Nick said when he picked up his vehicle, it needed more work. They told him what was wrong so, he did the work himself, but it turned out to be something else. He wasn't given a time the vehicle would be ready, but they had his vehicle 3-4 weeks. They didn't provide an explanation of why they kept the vehicle.
This review was collected via phone interview by Customer Research Inc.

HH
Holly H.
Wooster, OH
Chevrolet Impala
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
02/18/2014 Category: Service
Holly said she needed the heat fixed. She had an appointment for the heat to be fixed and her battery died the day before so she had to have her vehicle towed. It was towed in on Tuesday and she did not get the vehicle back until Friday. They told her the reason it took so long was because they had other vehicle towed in as well. She said she was very frustrated because she had an appointment.
This review was collected via phone interview by Customer Research Inc.

JB
Jennifer B.
Ohio
Mercury Cougar
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2013 Category: Service
Jennifer said this business completed the service quickly, but she would not recommend this business because they overcharged her for the service.
This review was collected via phone interview by Customer Research Inc.

DG
Don G.
Wooster, OH
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
Don said the staff at this facility do a good job.
This review was collected via phone interview by Customer Research Inc.

MH
Michele H.
Ohio
Dodge Journey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
Michele said the employees did what needed to be done.
This review was collected via phone interview by Customer Research Inc.

SF
Scott F.
Wooster, OH
Chevrolet Cobalt
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2018 Category: Service
Scott said they did a very good job .
This review was collected via phone interview by Customer Research Inc.

GS
Gerald S.
Ohio
Lincoln Continental
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2018 Category: Service
Gerald said that the place was very good.
This review was collected via phone interview by Customer Research Inc.

BM
Brent M.
Ohio
Chevrolet Chevy Express
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2018 Category: Service
Brent said the business worked him in for service, got him done and kept him working.
This review was collected via phone interview by Customer Research Inc.

DC
Doug C.
Ohio
Honda Accord Sdn
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/23/2018 Category: Service
Doug said the business did some work that they did not contact him about for authorization.
This review was collected via phone interview by Customer Research Inc.

GS
Gary S.
Ohio
Subaru Outback
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
Gary said the work was excellent. They were thorough and did exactly what he wanted.
This review was collected via phone interview by Customer Research Inc.

TE
Tom E.
Ohio
Dodge Durango
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
Tom said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

PM
Paul M.
Wooster, OH
Acura RDX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/15/2018
Tires too
Give Jim a chance to get you tires too. He’s honest and fair. Wouldn’t go anywhere else!

PM
Paul M.
Wooster, OH
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/15/2018
The best around!
Jims Auto is the best. He takes such good care of his customers! Hope he never retires

BN
Brian N.
Ohio
GMC Canyon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Brian said that the facility is good and provides good service.
This review was collected via phone interview by Customer Research Inc.

LT
Leo T.
Wooster, OH
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Spoke with Leo's wife. She said the business has a good mechanic.
This review was collected via phone interview by Customer Research Inc.

DF
Dean F.
Ohio
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
Spoke with Adam. He said they did a very good job.
This review was collected via phone interview by Customer Research Inc.

PM
Paige M.
Ohio
Subaru Forester
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2018 Category: Service
Paige said they have always been really good and helpful.
This review was collected via phone interview by Customer Research Inc.

AH
Andrew H.
Wooster, OH
Subaru B9 Tribeca
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/28/2018 Category: Service
Spoke with Rebecca. She said the staff are really good and they have fair prices.
This review was collected via phone interview by Customer Research Inc.

TR
Tania R.
Ohio
Subaru Outback
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/25/2018 Category: Service
Tania said they were very reassuring and knowledgeable. She would have liked to have her vehicle back sooner.
This review was collected via phone interview by Customer Research Inc.