Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

312 Reviews

99% Would Recommend
Latest Review almost 2 years ago

Reviews


BB
Billie B.
Colchester, CT
Overall Rating 1/5rating 1rating 1rating 1rating 1
01/23/2017
Shysters!!
You're better off hitching. I'd rather die of thirst on the side of the road than ever deal with these scam artists ever again. One star is too many stars!

PB
PETE B.
Colchester, CT
Subaru Outback
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
07/15/2014
Always get great service. Been a customer over 20 years.
Low rating this one time, because repair failed and had to be done again, at owner cost, by another mechanic. I believe this to be an anomaly, but a disappointment none the less.

JG
Jana G.
North Windham, CT
Dodge Pickup
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
08/17/2015 Category: Service
Jana said her experience at this business was good. They did a good job, but her check engine light has come back on.
This review was collected via phone interview by Customer Research Inc.

LC
Luis C.
Colchester, CT
Ford Pickup
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
02/26/2015 Category: Service
Luis said that the prices are kind of high now and they are not how they used to be.
This review was collected via phone interview by Customer Research Inc.

JD
Jeremy D.
Colchester, CT
Volkswagen Passat
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
10/26/2013 Category: Service
Jeremy said he had his vehicle towed to this business. It cost him $1600 to get it repaired so his engine light would go off. On the way home, the engine light came back on and he took the vehicle back. It sat there all day and when he called them at the end of the day, they had not even started looking at it. He took his vehicle to another business and had it fixed. This business cost him $1600 plus $300 for a rental vehicle without getting the vehicle fixed. He would not recommend this business to others for the reasons mentioned.
This review was collected via phone interview by Customer Research Inc.

MD
Michele D.
Colchester, CT
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
04/16/2012 Category: Service
Michele said she was not pleased with her service visit this time. She called to inform them that she was going to leave her vehicle in this facility the night before so they could find out why her engine light is lit and also do an oil change. When she called before 2:30 pm the following day, her vehicle was not even being worked on. She also said that her problem with the engine light was not resolved. This business did a diagnostic test and found out that the computer was not communicating with the engine, which is why her engine light is always on. She decided not to have her vehicle fixed.
This review was collected via phone interview by Customer Research Inc.

NL
Nick L.
Columbia, CT
Ford Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/26/2015 Category: Service
Nick said he is satisfied with this business.
This review was collected via phone interview by Customer Research Inc.

WC
Wendy C.
Colchester, CT
Honda CR-V
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/18/2015 Category: Service
Wendy said everything was good at the business and she had no problems there.
This review was collected via phone interview by Customer Research Inc.

VP
Vincent P.
Colchester, CT
Ford Ranger
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/12/2015 Category: Service
Spoke with Vincent's wife. She said they did a great job.
This review was collected via phone interview by Customer Research Inc.

NM
Nate M.
Colchester, CT
Mazda 3
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/09/2015 Category: Service
Nate said this visit was good.
This review was collected via phone interview by Customer Research Inc.

BR
Bruce R.
Willington, CT
Chevrolet Colorado
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/07/2015 Category: Service
Spoke with Chris. She said the business fixed the problem with the vehicle, although it was expensive.
This review was collected via phone interview by Customer Research Inc.

AB
Alison B.
Colchester, CT
Toyota Corolla
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/19/2015 Category: Service
Spoke with Jaden. He said service at this business is quick and good. On this last visit however, the estimate was $400 higher than a quote from another business.
This review was collected via phone interview by Customer Research Inc.

TO
Terrence O.
Amston, CT
Toyota 4Runner
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/29/2015 Category: Service
Terrence said they do good work but sometimes he does not get the feedback he wants.
This review was collected via phone interview by Customer Research Inc.

RW
Richard W.
Colchester, CT
Nissan Xterra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/20/2014 Category: Service
Richard said his vehicle still had a little idle problem after his visit with the business, but it was not as bad as it had been.
This review was collected via phone interview by Customer Research Inc.

LE
Lindsay E.
Coventry, CT
Toyota Matrix
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/28/2014 Category: Service
Lindsay said the business was good.
This review was collected via phone interview by Customer Research Inc.

NM
Nathan M.
Colchester, CT
Ford Escape
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/18/2014 Category: Service
Nathan said he went in for service and was out quickly.
This review was collected via phone interview by Customer Research Inc.

SR
Seymour R.
Lebanon, CT
Chevrolet Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/21/2014 Category: Service
Seymour said they forgot to bleed the brakes but everything else was fine.
This review was collected via phone interview by Customer Research Inc.

KP
Kalpendu P.
Colchester, CT
Chevrolet Silverado
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/20/2014 Category: Service
Kalpendu said they did a great job and he had no issues.
This review was collected via phone interview by Customer Research Inc.

MS
Mary S.
Griswold, CT
Saab 9-5
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/15/2014 Category: Service
Spoke with Ron. He said he had to have the vehicle towed back to the business and chose not to elaborate.
This review was collected via phone interview by Customer Research Inc.

SR
Stewart R.
East Hampton, CT
Ford Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/14/2014 Category: Service
Stewart said the business did his brakes the next day and he was happy.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 312 in total