Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

269 Reviews

98% Would Recommend
Latest Review 13 days ago

Reviews


PG
Paul G.
Mountain View, CA
Chevrolet Silverado SS
Verified Customer
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10/31/2018 Category: Service
Paul said the staff always does a good job and they're easy to deal with.
This review was collected via phone interview by Customer Research Inc.

PM
PAT M.
Los Altos, CA
Toyota Camry
Verified Customer
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09/14/2018
Great Service.
Fast and thorough service on both vehicles for over 10 years. Honest and dependable.

DA
DAVE A.
Montara, CA
Ford F-150
Verified Customer
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08/31/2018
Excellent care and service
I received the most thorough and understandable explanation of the needed repair that I have ever received. The vehicle was ready on time and within the estimate provided. I am very satisfied with the knowledge and qualifications of the mechanics. I would heartily recommend Griffin's Auto Repair to my friends and family.

RL
Robert L.
Palo Alto, CA
Nissan Frontier 4WD
Verified Customer
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08/25/2018 Category: Service
Robert said the business did what they said they would do, repaired his vehicle on time, and everything was good.
This review was collected via phone interview by Customer Research Inc.

PM
Pedro M.
Sunnyvale, CA
Ford Mustang
Verified Customer
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07/05/2018 Category: Service
Pedro said this business is too expensive
This review was collected via phone interview by Customer Research Inc.

TT
Tayler T.
Mountain View, CA
Verified Customer
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05/30/2018 Category: Service
Tayler said the business has good people and good prices. They did what he needed.
This review was collected via phone interview by Customer Research Inc.

CD
Caitlin D.
Mountain View, CA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018 Category: Service
Spoke with Caitlin's husband. He said the staff was helpful, and they made the service easy.
This review was collected via phone interview by Customer Research Inc.

DG
DONNA G.
Mountain View, CA
Honda Civic Si
Verified Customer
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04/14/2018
Dennis is so knowledgeable, caring, goes out of his way for his client
I do not know what else to say. Griffin’s Auto Repair is a find. I am very satisfied with the services.

AK
AJAY K.
Mountain View, CA
Ford Fusion
Verified Customer
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03/18/2018
Outstanding, reliable, and honest service
Griffin's is an incredible and honest auto shop. I came in with a multitude of issues and Dennis was open and upfront about the needs, requirements, and expectations. He and team finished all work (which turned out to be quite a bit) in a single day, which surpassed even my expectations. He was open and honest the entire way, upfront with pricing, and made me feel like I was his only customer, even though it was clear there were plenty of folks there to see him. Wonderful shop and will definitely be coming back.

BA
brian a.
Palo Alto, CA
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03/18/2018
Dennis Griffin is the key for the "person to go to".
Dennis in the process of my mechanical issues managed to see that from my fuel delivery system from the tank to the engine portals for delivery of having the Northstar 32 valve engine run Smoothly and Reliable. Dennis has given me back the drive of my car as it was 10 Years Ago. Thank you for your professional approach!

RB
Richard B.
San Francisco, CA
Toyota Sienna
Verified Customer
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02/20/2018 Category: Service
Richard said they provided good service.
This review was collected via phone interview by Customer Research Inc.

MW
MARK W.
Palo Alto, CA
Volvo V70
Verified Customer
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02/14/2018
Great work done quick
Had a regular service, was done on time and at a reasonable cost.

MM
MARIE M.
Portola Valley, CA
Toyota Highlander
Verified Customer
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01/21/2018
helpful, knowledgable, reasonable, listened to my needs
Went to Griffins when i had a day off, needed someting done right away, that day, though
a short item others -- including my usual shop said...no... ! I dashed to Griffins after calling them -- they immediately checked my problem...diagnosed need and then proceeded to repair
it quickly....while i waited at the nearby restaurant! just a few feet away, i had barely finished
my quick breakfast when they called to say its ready!!!! and not only that it was inexpensive!!!!!! They will indeed be my new "go-to" repair shop...they handle all sorts and sizes and years of vehicles....
Dennis G., Manager from Griffin's Auto Repair responded on 01/22/2018

Thank You for your kind words, It has been a pleasure to serve you.


CO
CHRIS O.
Sunnyvale, CA
Peugeot 505
Verified Customer
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12/25/2017
Always the best service!
Griffin's Auto has the benefit of extensive experience from being open for so many years. They always have the best service available and have prompt, curteous service.
I recommend them without hesitation for all service needs.

MD
Maxim D.
Sunnyvale, CA
Ford Fusion
Verified Customer
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11/13/2017 Category: Service
Maxim said this business explained all the problems he had, and they fixed them in a timely manner. It was done within the time frame that was promised.
This review was collected via phone interview by Customer Research Inc.

JO
JUDY O.
Sunnyvale, CA
Honda Civic Coupe
Verified Customer
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11/11/2017
The Best!
Dennis Griffin is efficient, accurate, and fairly priced. I have trusted his judgment re car maintenance for over 20 years.

PM
PAT M.
Los Altos, CA
Toyota Camry
Verified Customer
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09/28/2017
Long Time Customer
We've been using Griffen for maintenance and repair of our van and car for over 10 years now. Great service!

AK
Arthur K.
Palo Alto, CA
Ford Taurus
Verified Customer
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08/31/2017 Category: Service
Arthur said this business was able to fix a problem that no one else could.
This review was collected via phone interview by Customer Research Inc.

MP
MARY P.
Morgan Hill, CA
Ford F-150
Verified Customer
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08/21/2017
Marys Rig
Best ever service anyone can receive. Thay are great. I wont take my truck any place else.

JH
JAMES H.
Menlo Park, CA
Subaru Outback
Verified Customer
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08/12/2017
Good diagnosis and great communication
They found a problem that others did not and repaired it quickly