Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

1307 Reviews

ReScore Reviews™ (7)

ReScore
Overall Rating 4.8571429/5Overall Rating 4.8571429/5Overall Rating 4.8571429/5Overall Rating 4.8571429/5rating 4.8571429
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
99% Would Recommend
Latest Review 2 days ago

Reviews


RE
Ray E.
Casselberry, FL
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2018 Category: Service
Spoke with Pat. She said the business provided good service.
This review was collected via phone interview by Customer Research Inc.
Marty D., Owner from Marty's Auto Works responded on 02/26/2018

Thank you Pat and Happy Birthday Ray!!!

Sincerely,
Marty & Staff

JS
Jay S.
Altamonte Springs, FL
Mercedes-Benz S430
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2018 Category: Service
Jay said he would recommend this business.
This review was collected via phone interview by Customer Research Inc.
Marty D., Owner from Marty's Auto Works responded on 02/26/2018

Jay,

We greatly appreciate your feedback and for letting others know we provide our customers with quality service.
THANK YOU!

Sincerely,
Marty & Staff

EC
ELIZABETH C.
Clermont, FL
Honda Civic Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/11/2018
Great place to get maintenance.
We were only going to get an oil change. Marty's found several important items that needed fixing. We like to keep our cars well maintained and really appreciate Marty's attention to detail.Glad we scheduled an appointment.🐶🚗
Marty D., Owner from Marty's Auto Works responded on 02/26/2018

We know that good maintenance keeps your vehicle running at it's best for many years.  Thank you for your continued patronage. 

Sincerely,
Marty & Staff

EE
ED E.
Lake Mary, FL
Chevrolet Corvette
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/10/2018
Trustworthy Mechanics
I took my car in for an oil change & tricky turn signal bulb replacement. I also asked about finding the cause for a noise from my removable top. Not only was the requested work done professionally, the mechanic found the cause for the noisy top and provided the info I need to have it repaired. There was no pressure to have it or any other work done; although I will let Marty’s fix it later. Marty’s is the only shop I trust with my older Corvette.
Marty D., Owner from Marty's Auto Works responded on 02/26/2018

We just love hearing that our customers were satisfied with the work we provided.  Thank you so much for your continued patronage. 

Sincerely,
Marty & Staff

KC
Karl C.
Florida
Toyota Tundra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/10/2018 Category: Service
Karl said he received honest and fast service.
This review was collected via phone interview by Customer Research Inc.
Marty D., Owner from Marty's Auto Works responded on 02/26/2018

Thank you and congrats on the little one!! 

Sincerely,
Marty & Staff

JE
Joey E.
Winter Springs, FL
Ford Edge
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/09/2018 Category: Service
Joey said the staff was trustworthy and provided great customer service.
This review was collected via phone interview by Customer Research Inc.
Marty D., Owner from Marty's Auto Works responded on 02/26/2018

Thank you for your kind words and continued patronage. 

Sincerely,
Marty & Staff

MS
MARK S.
Orlando, FL
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2018
AC is cool!
Recent AC fix was done right the first (as always)
Marty D., Owner from Marty's Auto Works responded on 02/26/2018

It's getting hot again so we are glad your AC is keeping you cool.

Thank you!!

Sincerely,
Marty & Staff

CS
Craig S.
Oviedo, FL
Cadillac SRX
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/03/2018 Category: Service
Craig said he had to return his vehicle to this business because it wasn't repaired the first time, but it appears to be repaired now. Overall, he's satisfied with this business.
This review was collected via phone interview by Customer Research Inc.
Marty D., Owner from Marty's Auto Works responded on 02/26/2018

Craig,
We are so sorry to hear that vehicle was running perfect when it left our facility the first time.  Please let us know if you have any further problems as we strive to ALWAYS provide our customers with quality service.  

Sincerely,
Marty & Staff

GS
Gauge S.
Winter Springs, FL
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/03/2018 Category: Service
Gauge said the staff were friendly, worked well, and her vehicle was ready on the scheduled date.
This review was collected via phone interview by Customer Research Inc.
Marty D., Owner from Marty's Auto Works responded on 02/26/2018

We appreciate your business and hope we will always be your #1 choice for all your auto repair and maintenance needs.

Sincerely,
Marty & Staff

MK
Michael K.
Longwood, FL
Dodge Dakota
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/02/2018 Category: Service
Michael said the business is great. The employees were very informative, really nice, and easy to deal with. They found the problem and it only cost him the service fee. They treated him the best, and got him in as quickly as possible.
This review was collected via phone interview by Customer Research Inc.
Marty D., Owner from Marty's Auto Works responded on 02/26/2018

Thank you so much for your kind words and positive feedback.  Happy customers and happy vehicles are always our #1 goal.

Sincerely,
Marty & Staff

JB
JOHN B.
Oviedo, FL
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/28/2018
Replacement of Low Beam Bulb
I called Nick on Thursday afternoon with my need to have the low beam bulbs replaced. He scheduled me in for Friday morning. I arrived Friday AM. Left one hour later with two new bulbs. Thanks Nick and all that were involved in repairing my Honda
Marty D., Owner from Marty's Auto Works responded on 02/05/2018

John,
Thank you for sharing your experience at Marty's we appreciate your input and your business!

Sincerely,
Marty & Staff

EC
ELIZABETH C.
Clermont, FL
Honda Prelude
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/28/2018
Reliable,spot on service.
Marty's is always a pleasure to visit . The workers are polite and knowledgeable .The prices are fair and that is the reason we dive an hour each way to take all our vehicles there.🐕
Marty D., Owner from Marty's Auto Works responded on 02/05/2018

Elizabeth,
We are so happy to hear that we are worth the drive! Thank you for the kind words and your continued patronage!

Sincerely,
Marty & Staff

DA
DEREK A.
Longwood, FL
Nissan Quest
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/24/2018
Great Service!!
My minivan used to shake like the dickens. Went to Marty's and was told the rotors were warped and needed new brakes. Got new brakes, rotors and an oil change. Van drives like new again! Guys there, Nick especially, have always been great to work with. I trust them with my family's transportation, so to me, that should say something. Great work fellas!!
Marty D., Owner from Marty's Auto Works responded on 02/26/2018

Derek,
Thank you so much for taking the time to let us know we are doing a good job for our customers.  We appreciate you continued patronage. 

Sincerely,
Marty & Staff

JA
Justin A.
Apopka, FL
INFINITI Q50
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/24/2018 Category: Service
Justin said the price was fair, the service was on time, and the work was great.
This review was collected via phone interview by Customer Research Inc.
Marty D., Owner from Marty's Auto Works responded on 02/26/2018

We just love making our customers happy!!  

Sincerely,
Marty & Staff

HB
Helene B.
Winter Park, FL
Geo Prizm
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/23/2018 Category: Service
Helene said she has been a customer for a long time and they always do a good job.
This review was collected via phone interview by Customer Research Inc.
Marty D., Owner from Marty's Auto Works responded on 02/26/2018

Helene,

We appreciate your continued patronage. 

Sincerely,
Marty & Staff

GH
Greg H.
Sanford, FL
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
01/19/2018
Over priced
After getting my truck repaired here and paying the outrageous bill I did more research on what it should cost and found out it is a 12 hour job got charged 24 parts are about 1400 got charged 2500 other than that truck runs good.
Marty D., Owner from Marty's Auto Works responded on 02/28/2018

We have reached out to Greg and discussed the service performed on his truck in detail.  He has agreed that he was charged a fair price.  It is very important to us to make sure that our customers always know that were treated fairly and provided the best possible service and the best possible price.  

Sincerely,
Marty & Staff

RL
Rebecka L.
Longwood, FL
GMC Terrain
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2018 Category: Service
Rebecka said the staff was very professional. She got her appointment quickly and they did the job in a timely manner. The price was very reasonable.
This review was collected via phone interview by Customer Research Inc.
Marty D., Owner from Marty's Auto Works responded on 02/26/2018

Thank you for your positive feedback and for the opportunity to service your vehicle. 

Sincerely,
Marty & Staff

GH
Greg H.
Sanford, FL
Chevrolet Silverado 1500
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/17/2018 Category: Service
Greg said his service took a while to complete.
This review was collected via phone interview by Customer Research Inc.
Marty D., Owner from Marty's Auto Works responded on 02/05/2018

Greg,
Thank you for sharing your experience at Marty's, we appreciate your business.

Sincerely,
Marty & Staff

GH
Greg H.
Sanford, FL
Chevrolet Silverado 1500
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/17/2018 Category: Service
Greg said his service took a while to complete.
This review was collected via phone interview by Customer Research Inc.
Marty D., Owner from Marty's Auto Works responded on 02/26/2018

Greg,
I apologize it took us a bit longer that you expected to get your vehicle done.  Sometimes things don't always go exactly as planned but we appreciate your patience and continued patronage.

Sincerely,
Marty & Staff

Sincerely,
Marty & Staff

CG
Cardell G.
Summerfield, FL
Dodge Avenger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2018 Category: Service
Cardell said he appreciated the helpful information provided by the staff. He had an issue with his vehicle and they communicated very well, letting him know everything that what was going on. He did not feel used as customer. They got him back on the road quickly.
This review was collected via phone interview by Customer Research Inc.
Marty D., Owner from Marty's Auto Works responded on 02/05/2018

Cardell,
We are so happy that you were pleased with your service. We always strive to provide you with honest answers and quality service!

Sincerely,
Marty & Staff

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