Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

1307 Reviews

ReScore Reviews™ (7)

ReScore
Overall Rating 4.8571429/5Overall Rating 4.8571429/5Overall Rating 4.8571429/5Overall Rating 4.8571429/5rating 4.8571429
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
99% Would Recommend
Latest Review 4 days ago

Reviews


HB
Helene B.
Winter Park, FL
Geo Prizm
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/23/2018 Category: Service
Helene said she has been a customer for a long time and they always do a good job.
This review was collected via phone interview by Customer Research Inc.
Marty D., Owner from Marty's Auto Works responded on 02/26/2018

Helene,

We appreciate your continued patronage. 

Sincerely,
Marty & Staff

RL
Rebecka L.
Longwood, FL
GMC Terrain
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2018 Category: Service
Rebecka said the staff was very professional. She got her appointment quickly and they did the job in a timely manner. The price was very reasonable.
This review was collected via phone interview by Customer Research Inc.
Marty D., Owner from Marty's Auto Works responded on 02/26/2018

Thank you for your positive feedback and for the opportunity to service your vehicle. 

Sincerely,
Marty & Staff

GH
Greg H.
Sanford, FL
Chevrolet Silverado 1500
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/17/2018 Category: Service
Greg said his service took a while to complete.
This review was collected via phone interview by Customer Research Inc.
Marty D., Owner from Marty's Auto Works responded on 02/26/2018

Greg,
I apologize it took us a bit longer that you expected to get your vehicle done.  Sometimes things don't always go exactly as planned but we appreciate your patience and continued patronage.

Sincerely,
Marty & Staff

Sincerely,
Marty & Staff

GH
Greg H.
Sanford, FL
Chevrolet Silverado 1500
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/17/2018 Category: Service
Greg said his service took a while to complete.
This review was collected via phone interview by Customer Research Inc.
Marty D., Owner from Marty's Auto Works responded on 02/05/2018

Greg,
Thank you for sharing your experience at Marty's, we appreciate your business.

Sincerely,
Marty & Staff

CG
Cardell G.
Summerfield, FL
Dodge Avenger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2018 Category: Service
Cardell said he appreciated the helpful information provided by the staff. He had an issue with his vehicle and they communicated very well, letting him know everything that what was going on. He did not feel used as customer. They got him back on the road quickly.
This review was collected via phone interview by Customer Research Inc.
Marty D., Owner from Marty's Auto Works responded on 02/05/2018

Cardell,
We are so happy that you were pleased with your service. We always strive to provide you with honest answers and quality service!

Sincerely,
Marty & Staff

CC
Cory C.
Apopka, FL
Mazda MPV
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/12/2018 Category: Service
Spoke with Katherine. She said the service was good. She found out, a day later, she could have picked up her vehicle sooner.
This review was collected via phone interview by Customer Research Inc.
Marty D., Owner from Marty's Auto Works responded on 02/05/2018

Katherine,
Thank you for taking the time to share your experience with us, we appreciate your business.

Sincerely,
Marty & Staff

JH
Jeff H.
Oviedo, FL
Cadillac Escalade ESV
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2018 Category: Service
Jeff said the staff at this business were very nice, polite and honest.
This review was collected via phone interview by Customer Research Inc.
Marty D., Owner from Marty's Auto Works responded on 02/05/2018

Jeff,
Thanks for taking the time to share your experience at Marty's. We appreciate your business!

Sincerely,
Marty & Staff

KL
Ken L.
Longwood, FL
Dodge Challenger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2018 Category: Service
Ken said he has known the business for over 20 years. They provided great service, and they were also knowledgeable.
This review was collected via phone interview by Customer Research Inc.
Marty D., Owner from Marty's Auto Works responded on 02/05/2018

Ken,
Thank you so much for your longtime patronage, we appreciate your kind words!

Sincerely,
Marty & Staff

EU
ERNST U.
Lake Mary, FL
Lexus GX 470
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/07/2018
Great dependable Service
Thanks for taking me in on a short notice. I trust Marty’s 100%, can highly recommend.
Marty D., Owner from Marty's Auto Works responded on 01/15/2018

Ernst,
Thank you for your kind words and for trusting us to service your vehicle. We appreciate your recommendation.

Sincerely,
Marty & Staff

CW
Chris W.
Longwood, FL
Buick Enclave
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/04/2018 Category: Service
Chris said this business was up front and honest. John was very helpful.
This review was collected via phone interview by Customer Research Inc.
Marty D., Owner from Marty's Auto Works responded on 01/15/2018

Chris,
Thank you for sharing your experience, we always strive to provide honest answers and quality service!

Sincerely,
Marty & Staff

DR
DOMINIC R.
Lake Mary, FL
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/03/2018
Great work & value!
Great job by Marty's team on a difficult repair replacing the oil pan gasket on my Jeep Grand Cherokee. They went the extra mile to do the job correctly, using extra labor and parts while maintaining the pricing on my estimate. Great work at a fair price!
Marty D., Owner from Marty's Auto Works responded on 01/15/2018

Dominic,
We appreciate your business and the trust you place in us to get the job done right.

Sincerely,
Marty & Staff

CD
CHARLES D.
Longwood, FL
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/29/2017
Brake job
Excellent job. New brakes all 4 wheels. Same day service. Very good price. Fantastic.
Marty D., Owner from Marty's Auto Works responded on 01/04/2018

Charles,
Thanks for sharing your experience at Marty's we appreciate your kind words!

Sincerely,
Marty & Staff

DD
DAVID D.
Winter Springs, FL
Nissan Murano
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/27/2017
Great job!
Always can count on you for good honest service. Thanks once again!
Marty D., Owner from Marty's Auto Works responded on 01/04/2018

David,
Thank you for your kind words, providing you with honest answers and quality service is our top priority!

Sincerely,
Marty & Staff

RP
Raymond P.
Longwood, FL
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/26/2017 Category: Service
Raymond said the employees were wonderful and provided excellent service. They were good at what they did, and he had no problems. He has used this business for many years.
This review was collected via phone interview by Customer Research Inc.
Marty D., Owner from Marty's Auto Works responded on 01/15/2018

Raymond,
We appreciate your trust in us and for allowing us to service your vehicle. Thank you for your continued patronage.

Sincerely,
Marty & Staff

CB
Christy B.
Orlando, FL
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2017 Category: Service
Christy said this facility showed true integrity, as far as the quality of work that was done.
This review was collected via phone interview by Customer Research Inc.
Marty D., Owner from Marty's Auto Works responded on 01/04/2018

Christy,
Thank you for your kind words, we always strive to provide honest answers and quality service.

Sincerely,
Marty & Staff

KG
Karen G.
Altamonte Springs, FL
HUMMER H3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2017 Category: Service
Karen said she is a long time customer. She has found the employees to be trustworthy and honest.
This review was collected via phone interview by Customer Research Inc.
Marty D., Owner from Marty's Auto Works responded on 02/05/2018

Karen,
Thank you for your kind words, we always strive to provide you with honest answers and quality service!

Sincerely,
Marty & Staff

AK
ANGELA K.
Sanford, FL
Dodge Durango
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2017
leaking transmission fluid
Thank you so much for looking at our car as it had leaking transmission fluid. You AMAZE us as you tightened something up and fixed it at NO CHARGE! We can hardly believe how amazingly good, honest and generous you are. Thank you for being a gift to us! :)
Marty D., Owner from Marty's Auto Works responded on 12/18/2017

Angela,
Your kind words are making us blush! We are so glad to have been able to solve your issue so simply!

Sincerely,
Marty & Staff

JS
Jeffrey S.
Longwood, FL
Nissan Murano
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2017 Category: Service
Jeffrey said they are always great. The service was great.
This review was collected via phone interview by Customer Research Inc.
Marty D., Owner from Marty's Auto Works responded on 01/04/2018

Jeffrey,
Thanks for taking the time to share your experience at Marty's. We appreciate your continued patronage!

Sincerely,
Marty & Staff

MT
Marisol T.
Lake Mary, FL
Scion xB
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2017 Category: Service
Marisol said the employees were honest, helpful, and accommodating. They made sure to provide her transportation home and back.
This review was collected via phone interview by Customer Research Inc.
Marty D., Owner from Marty's Auto Works responded on 02/05/2018

Marisol,
We are so happy that you were pleased with your service. Our free shuttle service is a customer favorite! 

Sincerely,
Marty & Staff

AH
AKIKO H.
Orlando, FL
Nissan Maxima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2017
Great service!
I took my car for repair. Great service, it was done quickly. Their prices are much less than other major franchises or chains!! I highly recommend to anyone who is looking for dependable and honest business that won’t try to sell you things you don’t need, like many others do.
Marty D., Owner from Marty's Auto Works responded on 12/18/2017

Akiko,
Thank you so much for sharing your experience. We are so pleased to have earned your business!

Sincerely,
Marty & Staff

Displaying Review 161 - 180 of 1307 in total