99% Would Recommend
Latest Review 6 days ago
DAN L. on 01/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly, Prompt and Fair"
As always Astro is fair, prompt and friendly. I couldn’t be happier. I’m always given options for service and never questioned if I choose to skip a service item.
Vehicle: Honda Pilot
Service Date: 01/11/2018
Review Created: 01/13/2018 08:53 AM
BARBARA M. on 01/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Theses guys have always been there for me."
Just last night my battery died (4:45 pm). I called up and Brian said come down when you get it jumped and we'll take a look. When I got there he tested it AND put in a new battery right there after hours. Thank you Brian.
Vehicle: Subaru XV Crosstrek
Service Date: 01/09/2018
Review Created: 01/10/2018 08:02 AM
Pat L. on 01/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Pat said she was very happy with her experience at this business. The staff provided great and fast service on her vehicle.
Vehicle: Jeep Cherokee
Category: Service
Service Date: 01/09/2018
Review Created: 01/10/2018
This review was collected via phone interview by Customer Research Inc.
Gabriel O. on 01/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Gabriel said the staff members were honest, the customer service was great and they treated him like family.
Vehicle: Chevrolet Silverado 1500
Category: Service
Service Date: 01/09/2018
Review Created: 01/10/2018
This review was collected via phone interview by Customer Research Inc.
Andrew D. on 01/06/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Andrew said the staff were very communicative at this business. He appreciated how up front they were about the little scheduling mishap they had. He was comforted that they would reach out like they did. They were also quite accommodating. They provided excellent service.
Vehicle: Jeep Wrangler
Category: Service
Service Date: 01/03/2018
Review Created: 01/06/2018
This review was collected via phone interview by Customer Research Inc.
MAGGIE B. on 01/05/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome Experience!!!"
I heard about Astro Automotive through my co-worker, and I was absolutely thrilled with the quality of their service and the customer experience!! I would definitely recommend this business. I don't write recommendations, unless the service and experience are beyond my expectations. The staff is friendly, knowledgeable and incredibly kind!
Vehicle: Toyota Camry
Service Date: 01/04/2018
Review Created: 01/05/2018 04:55 AM
Elisa L. on 12/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Elisa said the employees did a good job at a good price.
Vehicle: Subaru Legacy
Category: Service
Service Date: 12/26/2017
Review Created: 12/29/2017
This review was collected via phone interview by Customer Research Inc.
Lindsey B. on 12/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Lindsey said the business is good.
Vehicle: Subaru Forester
Category: Service
Service Date: 12/08/2017
Review Created: 12/29/2017
This review was collected via phone interview by Customer Research Inc.
Matt F. on 12/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Matt said the business did a good job and it was done in a timely manner.
Vehicle: Chevrolet Chevy Express
Category: Service
Service Date: 12/22/2017
Review Created: 12/29/2017
This review was collected via phone interview by Customer Research Inc.
Taylor K. on 12/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Taylor said the business was really helpful, quick and efficient.
Vehicle: Dodge Avenger
Category: Service
Service Date: 11/15/2017
Review Created: 12/27/2017
This review was collected via phone interview by Customer Research Inc.
Ray S. on 12/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Ray said the staff provided prompt service and professionalism.
Vehicle: BMW 3 Series
Category: Service
Service Date: 12/20/2017
Review Created: 12/27/2017
This review was collected via phone interview by Customer Research Inc.
Bill R. on 12/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Bill said the staff went above and beyond the call of duty in trying to understand what the problem was to get it repaired. They're very reasonably priced. The customer service from Brian was exceptional.
Vehicle: Saab 9-3
Category: Service
Service Date: 12/22/2017
Review Created: 12/27/2017
This review was collected via phone interview by Customer Research Inc.
Scott K. on 12/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Scott said the staff members provided good and timely service.
Vehicle: Honda Civic
Category: Service
Service Date: 12/20/2017
Review Created: 12/26/2017
This review was collected via phone interview by Customer Research Inc.
BEVERLY T. on 12/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Close to home, neighbors love Astros."
Fast great service. I brought in my car for a bunch of small things and left with a smile
Vehicle: Subaru Forester
Service Date: 12/19/2017
Review Created: 12/21/2017 10:18 AM
JOHN M. on 12/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great!"
Fast and friendly service. Fair and reasonable pricing! Highly recommended!
Vehicle: Chevrolet Suburban
Service Date: 12/08/2017
Review Created: 12/19/2017 08:08 AM
Dustin G. on 12/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Dustin said the staff provided great customer service and they checked everything.
Vehicle: Toyota 4Runner
Category: Service
Service Date: 12/08/2017
Review Created: 12/13/2017
This review was collected via phone interview by Customer Research Inc.
JANET M. on 12/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Slow leak"
Astro Rocks!! Had a tail light out and a leaky fri t tire. Pulled in and these guys were able to get me in. Rather than just fill the tire, they said let’s check it out and turns out the seal had broken. Took the tire off and re sealed it. Popped in the tail light and on my way. I love having them in the neighborhood! It’s a great sense of security for me who knows nothing about cars. They are always professional, courteous, prompt and ready to explain problem , options and pricing,
Vehicle: Lexus RX 330
Service Date: 12/05/2017
Review Created: 12/06/2017 07:28 AM
LAUREN S. on 12/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Convenience, quality of service, and great price "
Astro Automotive provided a very high quality of service for me yesterday. I was immediately impressed with the friendliness of the staff, and the way I was treated. Caitlin was the person I spoke to throughout my experience, and she was wonderful. She was very helpful in working with me to schedule an appointment that was convenient. She also provided clear, timely information. I will definitely be going back, and hope to do so for as long as possible! Thank you, Astro, for all your help.
Vehicle: Nissan Rogue
Service Date: 12/05/2017
Review Created: 12/06/2017 07:21 AM
Kelsey H. on 11/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Kelsey said she was happy with everything.
Vehicle: Nissan Pathfinder
Category: Service
Service Date: 11/14/2017
Review Created: 11/30/2017
This review was collected via phone interview by Customer Research Inc.
Scott S. on 11/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Scott said it's good and friendly service.
Vehicle: Lexus RX 330
Category: Service
Service Date: 11/03/2017
Review Created: 11/30/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 951 in total