Jon Miller Car Care Center


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873 Reviews

ReScore Reviews™ (1)

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Original
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99% Would Recommend
Latest Review 1 day ago
TOM H. on 05/28/2017
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"Not Happy"
Will talk to someone face to face.
Vehicle: Ford Pickup
Service Date: 05/03/2017
Review Created: 05/28/2017 04:17 PM
Jon M. at Jon Miller Car Care Center responded on 05/29/2017

Tom, I am sorry that something made you unhappy at the shop. Please call me anytime on my cell phone. I would like opportunity to talk with you, and see if I can make you feel better. Please know that we stand behind our work, and do not want unhappy customers. We will correct whatever the situation may be. 
Thanks
Jon - owner
609-713-9609

DEBRA D. on 05/26/2017
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"Wrong address "
Hi Jon, this is not Debra you have the wrong address this has happened before please correct Thanx
Vehicle: Chevrolet Malibu
Service Date: 05/26/2017
Review Created: 05/26/2017 08:54 PM
MICHAEL ANTHONY H. on 04/01/2016
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"Superior service"
Jon Miller Car care Center has been my service center of choice since leaving The Toyota Center at Mays Landing. It is not often that you find a center which far exceeds the service that you get from the dealership where you purchased your vehicle. The attention to detail to insure that my car is serviced properly and in a timely manner affords me the peace of mind knowing that my vehicle is in dealership warranty condition. Even when I just bring in my vehicle for a scheduled oil change I know that it will be thoroughly checked for optimum performance and safety. If you live in the Tuckerton. Little Egg Harbor and Manahawkin area Jon Miller Car Care Center is the full service facility for all of your care care needs. Michael Anthony Hurley
Vehicle: Toyota Venza
Service Date: 03/29/2016
Review Created: 04/01/2016 11:16 PM
Kerri H. on 01/10/2016
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"oil change"
person running front desk had no idea about how or what my car needed for an oil change asked for vin number ?? you need new help at the front desk!!!!!! also try not to sell overpriced un needed synthic oil change
Vehicle: Mazda 3
Service Date: 01/09/2016
Review Created: 01/10/2016 02:35 PM
Jamie C. ReScore Review on 03/20/2015
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Original
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Recommended? Yes
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"Perfect "
Jon is definitely an amazing guy . The misunderstanding was taken care of and I will continue to get my car serviced at Jon Miller's Car Care . He is a down to earth guy. Very understanding and the staff made me feel at home. Thank you Jon
Vehicle: Kia Optima
Service Date: 03/05/2015
Review Created: 03/18/2015 02:24 PM

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"Wasn't happy "
Went in for an oil change . The guy that changed my oil said I had a leak and I should've seen it in my driveway. There's nothing leaking. Then I was told I needed an air filter but none were in stock, so needless to say I need to go somewhere to get an air filter put in if I really need one. Last time I went there my car was checked from front to rear , top to bottom and I hear a noise now and my car is bucking. I am unhappy
Vehicle: Kia Optima
Service Date: 03/05/2015
Review Created: 03/18/2015 02:24 PM
Jon M. at Jon Miller Car Care Center responded on 03/20/2015

I spoke with Jamie at length about her visit with us. We had a very productive conversation. I apologized for anything we may have said or done to make her uncomfortable. After reviewing the visit with her, we mutually concluded that it was all just a big mis understanding. I asked her to return to the shop at her convenience so I can personally look the car over, and show her the issues pointed out by the technician. I also explained that we can not stock an air filter for every make and model car. We stock approximately 250 of the most common part numbers, but there are at least 600 different air filters out there. The odd ones are available at our local warehouse, and can be delivered within 20-30 minutes if requested.
I have been working for Jamie for 3 years, and her family for more than a decade. We are all good now. Our friendship is stronger than this issue. Thanks for being Cool Jamie!
Jon Miller - Owner - Jon Miller Car Care Center.
(My personal cell# 609-713-9609) Call me if there is ever an issue please.

Joe H. on 04/08/2014
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Joe said this business kept trying to sell him new tires when all he wanted was to balance the tires he already had. He will not recommend them due to this experience.
Vehicle: Saturn Vue
Category: Service
Service Date: 04/04/2014
Review Created: 04/08/2014
This review was collected via phone interview by Customer Research Inc.
Jon M. at Jon Miller Car Care Center responded on 04/10/2014

Mr. Harvey asked us to diagnose a very bad shimmy in his vehicle. He told us that he had hit a pothole. We checked the tires and suspension for free. We found a shifted belt in the right rear tire, and both front tires were very dryrotted. a shifted belt is not repairable and can not be balanced. We did not charge Mr. Harvey for anything other than his oil change. I'm sorry you were unhappy with your experiance. Please understand we were only looking out for your best interest, and the safety of your family. Jon Miller 

ELISE R. on 02/20/2018
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"They absolutely take pride in their work- honest with attention to detail"
These guys are absolute rock stars in my book. Not only do they get the job done, they do it with pride! I would (and do) recommend them to anyone! They kept me informed on progress throughout and I could not be happier with the work they did on my car!!!!!
Vehicle: Cadillac CTS
Service Date: 02/19/2018
Review Created: 02/20/2018 07:15 AM
AL R. on 02/16/2018
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"Quick"
They squeezed me in on short notice for an oil change
Vehicle: Honda Civic Sdn
Service Date: 02/15/2018
Review Created: 02/16/2018 07:05 AM
Tim H. on 02/12/2018
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Tim said everyone was polite and competent.
Vehicle: Chevrolet TrailBlazer
Category: Service
Service Date: 02/10/2018
Review Created: 02/12/2018
This review was collected via phone interview by Customer Research Inc.
Lou T. on 02/11/2018
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"Had a new set of pipes installed"
After taking some advice from Jon Miller, I did just what he said to do. I had them changer my exhaust system on my prized 1988 Corvette, the job was done in a timely fashion, and done right and a very reasonable cost. Nothing other to say job was done good and right, plus the new exhaust system that Jon Miller recommend sounded Great, and I am very happy I followed his advice!
Vehicle: Chevrolet Corvette
Service Date: 02/09/2018
Review Created: 02/11/2018 07:27 AM
MICHAEL ANTHONY H. on 02/10/2018
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"Above & Beyond It is not just about the car. It is all about customer satisfaction."
Initially this was to be a routine visit to have the oil changed on my 2010 Toyota Venza however my wife Marianne and I decided to go on a six week vacation. We were going to spend the Month of March in Naples Florida. We decided to make the vacation more exciting by driving and doing some sightseeing for the trip. When I informed Jon Miller of our plans it was suggested that I leave my vehicle with them so that they could do a complete vehicle check up to insure that our Venza was completely roadworthy for the trip. Since we live approximately 13 miles from the Car care center Jay. the service manager suggested that I drop the vehicle off when he was finishing up for the day and he would drive me home and then he would pick me up on his way to work when the work on the Venza was finished.
Jon Miller Car Care Center is a family oriented facility. Everyone who works for the company is the consummate professional. They take pride in servicing my vehicle not because it is their job. They are committed to excellence and customer satisfaction and they meet that mission statement every time that I bring my vehicle in for service. If you live within 50 miles of Jon Miller Car Care Center you owe it to yourself to bring your vehicle in for service. It is well worth your time & effort effort and you will be completely satisfied with their service and prices. Michael Anthony Hurley ,Life Time Customer.
Vehicle: Toyota Venza
Service Date: 02/08/2018
Review Created: 02/10/2018 12:31 PM
Qais G. on 02/08/2018
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Qais said John is cool and the service is good.
Vehicle: Dodge Dart
Category: Service
Service Date: 02/05/2018
Review Created: 02/08/2018
This review was collected via phone interview by Customer Research Inc.
Dave F. on 02/07/2018
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Dave said the service was done correctly.
Vehicle: Volkswagen Golf
Category: Service
Service Date: 02/06/2018
Review Created: 02/07/2018
This review was collected via phone interview by Customer Research Inc.
Matt S. on 02/06/2018
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Matt said the business always takes care of him when he calls.
Vehicle: Chevrolet Colorado
Category: Service
Service Date: 02/05/2018
Review Created: 02/06/2018
This review was collected via phone interview by Customer Research Inc.
Ray M. on 02/05/2018
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Ray said the service was quick. The employees were pleasant to work with.
Vehicle: INFINITI QX50
Category: Service
Service Date: 01/31/2018
Review Created: 02/05/2018
This review was collected via phone interview by Customer Research Inc.
Ron C. on 02/03/2018
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"Chevy Diagnosed Service"
Friendly, efficient, coupon discounts, reliable & convenient.
Always a pleasurable experience
Vehicle: Chevrolet Traverse
Service Date: 02/02/2018
Review Created: 02/03/2018 10:07 AM
Rob Z. on 02/03/2018
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Rob said he loves the business proprietor, John. He has always gotten good service.
Vehicle: Volkswagen Jetta Sedan
Category: Service
Service Date: 01/31/2018
Review Created: 02/03/2018
This review was collected via phone interview by Customer Research Inc.
Charles L. on 02/02/2018
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Charles said the business did everything he wanted and they did it quickly.
Vehicle: Dodge Grand Caravan
Category: Service
Service Date: 01/30/2018
Review Created: 02/02/2018
This review was collected via phone interview by Customer Research Inc.
Rachel H. on 02/02/2018
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Rachel said she had no problems.
Vehicle: Ram Pickup
Category: Service
Service Date: 01/10/2018
Review Created: 02/02/2018
This review was collected via phone interview by Customer Research Inc.
JACK G. on 01/30/2018
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"It not only about GREAT customer service, superior trained Technicians, confidence is what also comes to mind"
I just took on a new job that puts 100+ miles daily on my 1999 jeep,
The confidence I have in Jon Miller Car Care Center is 2 fold...
1 ) Upon team miller reviewing my vehicle (s), I know that the scope of repairs needed is laser-focused and never written to put someones kids through college.If it's on the list it because its what I need to keep myself and family safe.My options are clearly defined and it is at that point with confidence that the work is approved.
2) Having Team Miller go over my car and make the needed repairs, allows me to make this trip with confidence, that my commute will be safe and without incident.
You cant put a price on piece of mind, never having to worry that on that cold morning my truck will start and take me to my paycheck and help support my family.
Im not going over the top when I say if it wasn't for Team Miller, there would be the chance of me not being employed and not getting food on the table.
Vehicle: Jeep Cherokee
Service Date: 01/23/2018
Review Created: 01/30/2018 06:55 PM
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