Overview

Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5rating 4.79

38 Reviews

95% Would Recommend
Latest Review 10 days ago

Reviews


AA
Aish A.
Mankato, MN
Chevrolet Express Cargo Van
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2019 Category: Service
Aish said the business has the best customer service.
This review was collected via phone interview by Customer Research Inc.

TA
Talal A.
Mankato, MN
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2019 Category: Service
Talal said the business was fast changing his tire, there weren't any problems and it was an affordable price.
This review was collected via phone interview by Customer Research Inc.

JS
John S.
Mankato, MN
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/06/2019
Review
Great service very trustworthy business. I definitely will be back if I have more vehicle troubles.

IR
Ian R.
Madison Lake, MN
Mercury Mariner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/05/2019 Category: Service
Ian said that the business provided excellent service. He also stated that he would definitely recommend the business for service as well.
This review was collected via phone interview by Customer Research Inc.

MF
Mac F.
Mankato, MN
Saturn Aura
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/26/2019 Category: Service
Mac said he appreciates the business's customer service.
This review was collected via phone interview by Customer Research Inc.

TH
Tom H.
Hutchinson, MN
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/23/2019
Ford edge
Great service,honest.

WB
Walter B.
Mankato, MN
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/20/2019 Category: Service
Walter said the staff went out of the way to ensure that the job was done correctly.
This review was collected via phone interview by Customer Research Inc.

DM
Dave M.
Minnesota
Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019 Category: Service
Dave said that the place was very good, prompt and had good communication.
This review was collected via phone interview by Customer Research Inc.

JI
Jim I.
Madison Lake, MN
GMC Sierra 2500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019 Category: Service
Jim said he's always received great service from Ron.
This review was collected via phone interview by Customer Research Inc.

AE
Adam E.
Mankato, MN
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/03/2019
They Take Care of You
I love going to Ron. I had multiple problems with my old car and he kept it running longer that it should've. Would recommend him to anyone.

TK
Terry K.
Cleveland, MN
Oldsmobile Intrigue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/03/2019
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BD
Brian D.
Minnesota
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/29/2019 Category: Service
Brian said the business provided great service.
This review was collected via phone interview by Customer Research Inc.

JG
Jeremy G.
Mapleton, MN
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/24/2019
Good guys fair prices great work
They put my car back on the road quickly at a reasonable price.

DC
Darryl C.
Mankato, MN
Dodge Dakota
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/22/2019 Category: Service
Darryl said the business provided good service. They got him in and out quickly.
This review was collected via phone interview by Customer Research Inc.

SM
Sam M.
Minnesota
Saturn SL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019 Category: Service
Sam said the service at this business was fast.
This review was collected via phone interview by Customer Research Inc.

BR
Ben R.
Lake Crystal, MN
Volkswagen Passat
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019 Category: Service
Ben said the staff was polite and quick. They were good guys and the price was fair..
This review was collected via phone interview by Customer Research Inc.

SS
Sandra S.
Granite Falls, MN
Overall Rating 1/5rating 1rating 1rating 1rating 1
06/10/2019
This guy is dishonest!!
He charged me $108.61 for a part, I thought it was high so I called Napa when I got home and they told me that the highest one would have cost me $53.31 and that was not the one he put in.. I was charged an outrageous amount in parts and labor and the problem was not fixed! I will NEVER go back and I will NEVER recommend anyone to go to him...
Ron H. from Ron's Auto Repair of Mankato responded on 06/10/2019

I am sorry you feel that we Took advantage of you.Β 
You came in with a problem that had nearly killed your dog because the mode door actuator was taken out of your vehicle.Β 
There was only one place in town that had the part.Β 
When we were done with the vehicle you were informed that it was not working properly as far as the AC system in the rear. We did however get the mode doors to function as they shouldΒ 
We did check freon levels in your unit and they were correct when you left the shop. (a $159.00 value that you only got charged less than $ 70.00 for)
You were charged less than an hour for the work we put in.
I had well over 8,000 dollars of my Equipment hooked up to your vehicle to try and repair it, sorry you had other problems with it that could not be resolved at this time.Β 
I charge normal retail value on parts - not wholesale cost - because I give a warranty on all work done through Napa Auto Care. I do hold a high value to any customer that comes through these doors.Β 
Oh and by the way nothing was mentioned about the rear hinge on your windowΒ  that we repaired for free!Β 
This same job at any other place in town would have been over $400.00 and you would not have gotten it in for at least a day later.Β  Ron Haefner / ownerΒ 


Verified Customer
Audi A4
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
05/28/2019
Ignorant, slow, lazy. Seems nice. But lazy crew
Brought my car in just to gain more issues.

Displaying Review 21 - 38 of 38 in total