Overview

Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5rating 4.76

33 Reviews

94% Would Recommend
Latest Review 8 days ago

Reviews


LC
Linda C.
Mankato, MN
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06/17/2019
Ron's Automotive
After being led astray by other shops for thousands of dollars.

I found Ron doing some internet searching. I do not know anyone in this area. It was due to his reviews that led me to him. After meeting him and speaking to him I was even more impressed.

He handled my repairs quickly and for a very fair price. Was very upfront about the ongoing issues with my vehicle. Gave me the information I needed to make an unpressured decision.

Thank you very much Sir to you and your team.

AO
Adam O.
Mankato, MN
Chevrolet TrailBlazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2019
Awesome reliable Service
Ron is simply one of the best mechanics I have ever dealt with. His knowledge and all around service is simply the best. I will always take my vehicle to Rons cause I have a huge amount of respect and trust for him.

Verified Customer
Mankato, MN
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2019
Wonderful service
The service was quick and the staff was friendly! Definitely will be going back when more car problems arise.

SS
Sandra S.
Granite Falls, MN
Overall Rating 1/5rating 1rating 1rating 1rating 1
06/10/2019
This guy is dishonest!!
He charged me $108.61 for a part, I thought it was high so I called Napa when I got home and they told me that the highest one would have cost me $53.31 and that was not the one he put in.. I was charged an outrageous amount in parts and labor and the problem was not fixed! I will NEVER go back and I will NEVER recommend anyone to go to him...
Ron H. from Ron's Auto Repair of Mankato responded on 06/10/2019

I am sorry you feel that we Took advantage of you. 
You came in with a problem that had nearly killed your dog because the mode door actuator was taken out of your vehicle. 
There was only one place in town that had the part. 
When we were done with the vehicle you were informed that it was not working properly as far as the AC system in the rear. We did however get the mode doors to function as they should 
We did check freon levels in your unit and they were correct when you left the shop. (a $159.00 value that you only got charged less than $ 70.00 for)
You were charged less than an hour for the work we put in.
I had well over 8,000 dollars of my Equipment hooked up to your vehicle to try and repair it, sorry you had other problems with it that could not be resolved at this time. 
I charge normal retail value on parts - not wholesale cost - because I give a warranty on all work done through Napa Auto Care. I do hold a high value to any customer that comes through these doors. 
Oh and by the way nothing was mentioned about the rear hinge on your window  that we repaired for free! 
This same job at any other place in town would have been over $400.00 and you would not have gotten it in for at least a day later.  Ron Haefner / owner 


Verified Customer
Audi A4
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
05/28/2019
Ignorant, slow, lazy. Seems nice. But lazy crew
Brought my car in just to gain more issues.

BB
Barb B.
Mankato, MN
Pontiac Vibe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2019
Trust
I've done business there for many years, and have built up a lot of trust in Ron, He's always been very honest with me, gets me in for my maintenance in a timely manner and is an all-around nice and caring friend. Thanks Ron!

CK
Clint K.
North Mankato, MN
Chevrolet Avalanche
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2019
Done right the first time!
Always great work, stands by it!! Never a problem!! 5 star!! Easy!
Ron H. from Ron's Auto Repair of Mankato responded on 05/14/2019

thanks Clint 
Always good to have you stop in 
Ron 


TH
Tom H.
Minnesota
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2019 Category: Service
Tom said the business did a really good job with the service.
This review was collected via phone interview by Customer Research Inc.

TK
Terry K.
Cleveland, MN
Chevrolet Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2019
Honest and fixed correctly the first time at a fair price
Want your car fixed correct and at a fair price?
Then see Ron

AM
Andrew M.
Chevrolet Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2019
Transmission repair
Awesome service and very speedy treatment

JL
J L.
Mankato, MN
Chevrolet HHR
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2019
Honest/Caring
While I cannot rate Ron's on a repair (3800.00)
He at least understands, and knows how to deliver bad news

My SO's HHR went in with a bad misfire (like really bad)

He was thorough, did the testing to determine what needed to be done, and got back to me as soon as possible.

The best part, as with some other shops that will tear down but dont bother putting it back together. He went above and beyond any expectations I had for the given situation and will always go back to him as he understands, and doesnt push anything

Thank you sir for your patience this afternoon it went a long way !

DL
Derek L.
Minnesota
Mazda Tribute
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/22/2019 Category: Service
Derek said he got stuck and the staff came to pull him out. When he took the vehicle in he did have a bunch of bungee cords holding parts up so they wouldn't drag and those weren't returned to him. He found an oil leak unaddressed. The staff is helpful and quick.
This review was collected via phone interview by Customer Research Inc.

CT
Craig T.
Mankato, MN
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2019 Category: Service
Spoke with Stacy. She said the business is super helpful and honest. They provide great service.
This review was collected via phone interview by Customer Research Inc.

TB
Tom B.
Mankato, MN
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2019 Category: Service
Tom said the business has a good reputation, has a good place, and the staff did a very good job.
This review was collected via phone interview by Customer Research Inc.

LR
Larry R.
Mankato, MN
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2019 Category: Service
Larry said they took his vehicle in, they found the problem and gave him a good estimate and explained everything very well.
This review was collected via phone interview by Customer Research Inc.

LJ
Lance J.
Mankato, MN
Saturn VUE
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/30/2019
Treated Right
Ron provides service the you would expect to be treated. Seems pretty basic and simple, but it's what keeps customers loyal.

AJ
Ann J.
Le Sueur, MN
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/25/2019 Category: Service
Ann said everything seemed up front and honest with the estimate and they were very welcoming people.
This review was collected via phone interview by Customer Research Inc.

AA
Aish A.
Mankato, MN
Chevrolet Express Cargo Van
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2019 Category: Service
Aish said the business has the best customer service.
This review was collected via phone interview by Customer Research Inc.

TA
Talal A.
Mankato, MN
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2019 Category: Service
Talal said the business was fast changing his tire, there weren't any problems and it was an affordable price.
This review was collected via phone interview by Customer Research Inc.

JS
John S.
Mankato, MN
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/06/2019
Review
Great service very trustworthy business. I definitely will be back if I have more vehicle troubles.

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