Overview

Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

78 Reviews

97% Would Recommend
Latest Review 4 days ago

Reviews


TD
TERESA D.
Wailuku, HI
Acura RDX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/15/2019
Excellent service
Rob in the service dept. was very accommodating even though it was very busy. I had an emergency situation and my service was due as well he made it smooth and took right care of me and my situation. Great service dept.

DO
DANIEL O.
Kahului, HI
Kia Soul
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2019
Fantastic Experience - No Stress
I went in on the 4th of July to look at a 2016 Soul EV. Steve was very helpful and gave me all the information I needed and provided many options I could exhaust to get the car I wanted. I couldn't have had a better experience. Everyone who helped at the dealership was wonderful. The car is very clean and performs well. We visited many dealerships looking for a similar car. This dealership made you feel welcome and not pushed into anything. They made it such an easy and fun time to get into this car. Couldn't be more thankful.

RA
ROSE A.
Wailuku, HI
Acura RDX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2019
Everybody is just so welcoming
I just wanna say thank you so much for Joe Mendoza for always there for us. His such helpful everytime. I thank him that even on his days off he still give sometime to reply or answer my calls and messages. Now I'm fully loving my car that I got 😉😉😉 I'm so inlove to it!! Thank you very much Joe and John to help us out. I cannot thankful enough. I'm just so happy right now. I'm so satisfied. Thanks again!!

JB
JAMES B.
Makawao, HI
Acura MDX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2019
MDX service
As always the Acura of Maui team was excellent from start to finish. This is my 5th Acura and it is 100% due to the professionalism and customer service they bring to the table. The job was finished promptly and they were even able to make sure a got a loaner vehicle on short notice.

JT
JOHN MICHAEL T.
Lanai City, HI
Acura ILX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2019
Satisfied Service
Twas nice giving us a loaner car . We did finish doing some errands that day .

Verified Customer
Wailuku, HI
Acura ILX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/01/2019
Excellent. Period.
Superior service. Love that my cars are always taken care of so well here. Always recommend their service department to others. No reason to go elsewhere - your cars are in excellent hands here.

JP
JULIANE P.
Kula, HI
Acura MDX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/30/2019
The best customer service I’ve ever experienced.
I always receive the best customer service, they go above and beyond to satisfy their customers.

PT
PAUL T.
Kahului, HI
Acura RDX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2019
Great Cars, Great Service
This is our 7th purchase from Acura of Maui and we have never had anything but amazing service. Both the sales and service departments know how to take care of customers and always make you feel like you are the most important person in the building. We have never had anything other than routine service and one dead battery so we always recommend purchasing an Acura to everyone. Have looked at suv's from other premium car manufacturers, but Acura has better quality, less warranty issues and an overall better product.

SI
SCOTT I.
Kihei, HI
Lexus RX 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2019
Very Happy with Acura of Maui
Great experience!

NK
NIKKI K.
Kahului, HI
Acura MDX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2019
Excellent customer service, friendly, clean showroom, no pressure salesmen
I got into my third Acura. Joe M. was my salesmen and provided excellent service and support in my decision making through the buying process. I told him what I was looking for and he made sure it happened. Everyone I came across throughout the showroom was VERY NICE, FRIENDLY and PROFESSIONAL!

I am super happy with my purchase; itʻs a beautiful car. Thank you so much for making this an easy process!

JA
JERRY A.
Wailuku, HI
Acura RDX
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/19/2019
2017 Acura RDX
Service. Not to pleased with the the solution with the problem on Omura's ILX.

Verified Customer
Kihei, HI
Acura TLX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2019
Workers are friendly
The workers are friendly, the place are well organize inside. My kids was comfortable in the waiting area with a lots of drinks and snacks.

JP
JULIE P.
Kahului, HI
Acura RDX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2019
Fair pricing, good service.
Fair pricing, honest customer service.

Verified Customer
Wailuku, HI
Acura ILX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2019
Very Happy with Customer Service
So easy to work with Service Department, very pleasant and helpful.

SL
SHIRLEY L.
Lahaina, HI
Acura TSX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/10/2019
Always a pleasant experience
The service department is always right on point with a loaner car and a decent time frame with getting my car taken care of.

RA
REGINA A.
Kihei, HI
Acura MDX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/10/2019
Customer service
Friendly and fast. I am glad to meet Anita. Robert is always great!

Verified Customer
KIHEI, HI
Dodge Dakota
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2019
Exceptional Customer Experience
It is truly refreshing to experience to be lucky enough to find such a Family orientated Dealership on my first try. I am new to the Island and was dreading it, but blessed with these wonderful people.

CO
CELINA O.
Kula, HI
Acura TLX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2019
Service Appts are always great
It’s always easy to make an appt, the whole service experience is easy and convenient and it’s always a plus when i pick up my car and it’s all freshly washed.

LL
LINDA L.
Kula, HI
Acura MDX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2019
Great service and awesome staff
As always there were no surprises on my service. Everything was exactly as presented to me in my estimate.
Done in a timely manner and love the service writer Rob Racoma. Everything was wonderful.

JK
JOSEF K.
Kihei, HI
Acura RDX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2019
Fixed My Noises
My RDX started making a loud noise. Apparently there was a small piece of rock or asphalt stuck near the brakes. They removed it free of charge since it was an easy fix.

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