OTA Complete Auto Care Center


Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5rating 4.95

849 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
100% Would Recommend
Latest Review about 4 hours ago
Steven M. ReScore Review on 10/24/2013
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Original
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Recommended? Yes
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Spoke with Joe. He said the owner, not just an employee, spent about 45 minutes looking over his vehicle with him. He offered different solutions. The vehicle might not be worth fixing in the long run. The owner was very helpful. Joe is completely satisfied.
Vehicle: Mercury Mystique
Category: Service
Service Date: 09/17/2013
Review Created: 10/09/2013
This review was collected via phone interview by Customer Research Inc.

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Spoke with Joe. He said this business was able to get him in right away without an appointment. They were good, but they were a little overpriced. He was given a high quote for an oil pan replacement he would need, but it was too much.
Vehicle: Mercury Mystique
Category: Service
Service Date: 09/17/2013
Review Created: 10/09/2013
This review was collected via phone interview by Customer Research Inc.
Jeff at OTA Complete Auto Care Center responded on 10/18/2013

Thanks steve for coming down to the shop & for understanding the error in our computer estimator.
Jeff,owner O.T.A. 

HANK T. on 01/21/2018
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"Ford pickup"
Great shop that does great work. There customer service is fantastic..
Vehicle: Ford F-150
Service Date: 01/18/2018
Review Created: 01/21/2018 04:47 AM
RON S. on 01/20/2018
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"XCELLENT, OVERALL , "
MY CARS , TRUCKS, ALL MY VEHICLES ,INCLUDING CLASSICS, WOULD NOT BE ON THE ROAD ,WITHOUT THE EXPERTISE WORK THAT JEFF AND HIS COMPADRES DO ! BEST IN THE COUNTY! THANK YOU !
Vehicle: Honda Ridgeline
Service Date: 01/19/2018
Review Created: 01/20/2018 06:14 AM
MIKE B. on 01/16/2018
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"Recent Service"
Complete confidence and trust in their service
Vehicle: Hyundai Sonata
Service Date: 01/15/2018
Review Created: 01/16/2018 12:52 PM
JAY A. on 01/15/2018
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"Very onus "
OTA gives you an estimate, it they find more wrong, they will call with a revised bill and then you can decide on the extra work or not.
Vehicle: Toyota Camry
Service Date: 01/12/2018
Review Created: 01/15/2018 11:18 AM
ADRIENNE Z. on 01/10/2018
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"Spectacular service every time!"
Jeff and the entire team are always very caring and honest and attentive. I always feel like I'm getting the best deal for the best rate. They go out of their way to help and give you the best options.
Vehicle: BMW X5
Service Date: 01/06/2018
Review Created: 01/10/2018 12:30 AM
APRIL W. on 01/09/2018
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"Always 5 star"
As usual my service was quick and excellent. I wish I could bring you guys with me when I move. I will never find another who compares.
Vehicle: Hyundai Tucson
Service Date: 01/08/2018
Review Created: 01/09/2018 07:37 AM
BRIAN B. on 12/24/2017
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"Great Car Care Center"
Great place to have your car repaired. Friendly staff and knowledgeable.
Vehicle: Honda CR-V
Service Date: 12/22/2017
Review Created: 12/24/2017 07:19 AM
BRIAN C. on 12/24/2017
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"Great customer service. "
In a world where customer service is nearly extinct OTA shines. Not only are they honest and good mechanics, they will actually make you feel like they appreciate your patronage. I used uber to get home when I dropped off my car but they said I didn’t need to that they would have gotten me home. Great shop. Great people.
Vehicle: Jeep Cherokee
Service Date: 12/09/2017
Review Created: 12/24/2017 04:59 AM
THOMAS D. on 12/18/2017
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"I was "exhausted""
The guys were able to squeeze me in and finished the job on time. Thanks.
Vehicle: Ford Escape
Service Date: 12/15/2017
Review Created: 12/18/2017 04:37 AM
JAMES K. on 12/07/2017
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"Battery Check"
I had some concerns about a starting problem with our 9+ year old Saab and our 3+ year old battery. Discussed the issue with Joe and was assured that there was no apparent issue with the battery and that the problem may have been a one off, no charge. Excellent service!
Vehicle: Saab 9-3
Service Date: 12/06/2017
Review Created: 12/07/2017 06:43 AM
Woodrow P. on 11/24/2017
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"PROFESSIONALISM"
Jeff and his team are outstanding....
Service Date: 11/24/2017
Review Created: 11/24/2017 04:59 AM
RUTH D. on 11/21/2017
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"Cleanliness, Professionalism, Friendliness and Knowledge of cars"
What a great team @ OTA! The car is always fixed correctly the first time! Great place!
Vehicle: Saturn LW
Service Date: 11/01/2017
Review Created: 11/21/2017 08:10 AM
RON R. on 11/20/2017
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"Friendly, personable staff, professional service, fair pricing"
This is the only shop I would take my car to in the local area. Great service and they stand behind their work.
Vehicle: Chevrolet Impala
Service Date: 10/23/2017
Review Created: 11/20/2017 11:33 AM
RICHARD P. on 11/20/2017
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"I trust them completely!"
Would absolutely recommend them to a friend.
Vehicle: Volkswagen Passat Sedan
Service Date: 11/03/2017
Review Created: 11/20/2017 02:22 AM
EUGENE L. on 11/18/2017
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"Car service"
Would recommend you to anyone
very satisfied with your service. You do a good service and are very pleasant.
Vehicle: Mercury Milan
Service Date: 11/17/2017
Review Created: 11/18/2017 03:55 PM
LOUIS N. on 11/18/2017
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"the quality of service"
very informative
Vehicle: Lincoln Continental
Service Date: 11/16/2017
Review Created: 11/18/2017 04:38 AM
RON S. on 11/17/2017
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"honesty,confidence,"
I CANT WRITE ENOUGH ABOUT OTA, HOW THEY TREAT EACH CUSTOMER WITH RESPECT! THE MANAGEMENT AND ALL THE HAND PICKED EMPLOYEES WHO WORK INCLUDING THE DAY GREATERS, ARE EXCELLENT !!! NOW THE WORK THAT IS DONE IN THIS SHOP IS FAR SUPERIOR THAN ANY OTHER SHOP AROUND ! I KNOW I AM A CAR COLLECTOR FROM LONG AGO, AND DEMAND MY WORK TO BE FAR EXCELLENT !SUPERIOR WORK, HONESTY, DEPENDABILITY,' FAIR PRICING , NOTHING ELSE, ! ON TOP OF THAT THE PEOPLE ALL HAVE A WONDERFUL ATTITUDE!, RESPECT.NUF SAID, I TRUST ALL OF THEM! TRY THEM ! !NO DISAPPOINTMENTS !!
Vehicle: Honda Ridgeline
Service Date: 11/16/2017
Review Created: 11/17/2017 07:17 AM
RALPH EDGER V. on 11/11/2017
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"Best repair station"
The caring about their patrons and their vehicles. Honest pricing. Take you home while car is being worked on.
Vehicle: Ford Excursion
Service Date: 11/09/2017
Review Created: 11/11/2017 07:34 AM
DAN V. on 11/11/2017
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"Maintenance service on my vehicles"
I never had a problem, service is done in timely fashion... easy to work with and good people.
Vehicle: Ford F-150
Service Date: 11/09/2017
Review Created: 11/11/2017 06:25 AM
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