Overview

Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5rating 4.76

837 Reviews

ReScore Reviews™ (5)

ReScore
Overall Rating 2.6/5Overall Rating 2.6/5rating 2.6rating 2.6rating 2.6
Original
Overall Rating 1.8/5rating 1.8rating 1.8rating 1.8rating 1.8
97% Would Recommend
Latest Review 3 days ago

Reviews


SB
SCOTT B.
Dellwood, MN
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2019
Great people and great automotive service
I was able to get an appointment with in a day of calling. My vehicle was repaired in a timely manner and the loaner car was clean and comfortable. As always, excellent service.

SW
Steve W.
Minnesota
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2019 Category: Service
Steve said the employees did a good job and were easy to communicate with.
This review was collected via phone interview by Customer Research Inc.

LG
Lee G.
Saint Paul, MN
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2019 Category: Service
Lee said that the service was good and that he appreciates the work done at this facility.
This review was collected via phone interview by Customer Research Inc.

DE
Dwight E.
Dellwood, MN
Buick LaCrosse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2019 Category: Service
Dwight said the business treated him right.
This review was collected via phone interview by Customer Research Inc.

AE
Alicha E.
Minneapolis, MN
Kia Soul
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2019 Category: Service
Alicha said her experience was good. The front desk lady very patient and understanding and gave her a quote.
This review was collected via phone interview by Customer Research Inc.

SD
Stephanie D.
Minneapolis, MN
Mercedes-Benz GL-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2019 Category: Service
Stephanie said the service the business provided was good.
This review was collected via phone interview by Customer Research Inc.

RV
Ron V.
Saint Paul, MN
Chevrolet Chevy Express
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2019 Category: Service
Ron said the staff is friendly and proficient.
This review was collected via phone interview by Customer Research Inc.

EE
ELMER E.
Shoreview, MN
Mazda CX-7
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/25/2019
Duplication of service performed
When I noticed that my transmission flush had been done last year and three months later had been repeated, Greg immediately credited a refund to my service done this last week. This is typical of the honesty I expect when dealing with AM-PM.

NA
Nereo A.
New Richmond, WI
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/09/2019 Category: Service
Nereo said the customer service was good as well as the service .
This review was collected via phone interview by Customer Research Inc.

RK
Richard K.
Minnesota
Chevrolet Avalanche
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/12/2019 Category: Service
Richard said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

AB
Anna B.
Minnesota
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2018 Category: Service
Anna said she received fantastic service from the business.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Saint Paul, MN
Kia Sorento
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/09/2018
Satisfied return customer
Both of our cars are relatively old and way past warranty. We trust the people at AM-PM. They have been straightforward with us and told us what needs to be repaired and what can wait. More importantly, they fixed the problems that the mechanics at the dealership did not.

RR
RANDY R.
Saint Paul, MN
Pontiac Bonneville
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2018
EXCELLENT
As always, excellent service and hospitality. They've been my go to place for auto repairs for over 10 years.

DA
Denny A.
Roseville, MN
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/03/2018 Category: Service
Spoke with Denny's wife. She said they really appreciate the business. They are very consistent and she recommends them to others.
This review was collected via phone interview by Customer Research Inc.

CW
CLIFF W.
Saint Paul, MN
Cadillac DTS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2018
Cadillac Oil Leak
Zach, the customer service agent, is very professional and knowledgeable. He is responsive to my requests and I was able to schedule an appointment within a couple of days.

The source of the oil was identified as well as a leak from the water pump. Both were repaired in a couple of days. Apparently, the engine has to be removed to put in a new water pump. Darn transverse engines. I thought the cost of the repair was expensive, but I think it was in line with the time and labor it took fix. All in all, I will continue to take my cars here.

NV
NORENE V.
Saint Paul, MN
Pontiac Vibe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/24/2018
Above and beyond. You guys are a 10 in my book
From the front desk to the mechanics
Thanks for the fast fix on my Vibe. You had me towed, analyzed and repaired within 4 hours. You guys are a 10 in my book

EP
Elizabeth P.
Minnesota
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2018 Category: Service
Elizabeth said the employees were super friendly. They provided helpful service.
This review was collected via phone interview by Customer Research Inc.

KN
KENDRA N.
Minneapolis, MN
Pontiac Grand Am
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2018
My favorite
Love this place. Super fast and very friendly service. Answers all my questions. Great price. Very helpful in finding alternatives to expensive repairs. I don't bring my car anywhere else.

RA
Rachel A.
Minneapolis, MN
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2018 Category: Service
Rachel said the business was quick to get her in and got her an appointment on the same day, with a free rental vehicle. The staff was very nice and explained things well.
This review was collected via phone interview by Customer Research Inc.

JT
James T.
Dellwood, MN
Dodge Intrepid
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/07/2018 Category: Service
James said the business had good service and they were nice, and the business helped him out when he forgot his parking pass and didn't get it.
This review was collected via phone interview by Customer Research Inc.