Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

65 Reviews

98% Would Recommend
Latest Review 36 minutes ago

Reviews


DH
David H.
Virginia
Kia Rio
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/12/2019 Category: Service
David said he was happy with the service. He has used them several times. They've put on a timing belt and water pump. This time they installed a new fuel pump. He'll be back for service again. His vehicle was supposed to be ready the next day. They had to order the part. It took a week for the part to arrive. He should have been offered next day or two day air. It would have been very expensive if he had to rent a vehicle.
This review was collected via phone interview by Customer Research Inc.

BA
BERB A.
Chesapeake, VA
Toyota Tacoma
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/26/2019
Friendly people great service!
No issues with my service. I would use them again!

MA
MICHAEL A.
Chesapeake, VA
Lincoln MKZ
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/25/2019
Fair and honest service
Bill and Dave do a great job. The are knowledgeable, and are fair and honest.

SP
Sylita P.
Virginia
Chevrolet Malibu
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/16/2019 Category: Service
Sylita said the service was good except she had bolts missing from her hood.
This review was collected via phone interview by Customer Research Inc.

QD
QUINTON D.
Portsmouth, VA
Ford Police Interceptor
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/30/2019
Car detailed
Vehicle was cleaned very nicely

Verified Customer
Chesapeake, VA
Lexus IS 250
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/29/2019
Great Service!
Dropped car off for inspection only 1 inspector present at the time. Great communication and timely completion of my vehicle.

JG
Jeff G.
Portsmouth, VA
Toyota Camry
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/27/2019 Category: Service
Jeff said the business is good but not the best.
This review was collected via phone interview by Customer Research Inc.

TN
THERON N.
Suffolk, VA
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2019
State Inspection & Oil change
Professional and friendly service, dropped car off in the morning, picked up that afternoon.

TM
TRACY M.
Suffolk, VA
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2019
World Class Service. Friendly, respectful, and wonderful people.
Once again you exceeded the level my service expected. As always World Class. Friendly and honest. Thank you for being a service center I and Everyone can trust. Outstanding people, you always feel like you're important, once you enter the doors. Thank you again.

TP
Tommie P.
Portsmouth, VA
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/17/2019 Category: Service
Tommie said that the staff is good people.
This review was collected via phone interview by Customer Research Inc.

MM
MELODY M.
Portsmouth, VA
Nissan Rogue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2019
Great service/Reasonable Price
I would definitely recommend Canady and Branch for all your automobile service needs. I've used them several times; each time, the customer service was excellent, as well as the work done on my vehicle. The price on work done at each visit was very reasonable.

KM
KAY M.
Portsmouth, VA
Ford Expedition
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2019
Honesty, professionalism, trustworthy, courteous
We have a 2011 Ford Expedition and a 2013 Ford Explorer. We take both to C&B. C&B never tries to "sell up" when they service our vehicles. We give them specific direction on service we want performed, and then ask them to recommend any other service to keep the cars running well and safely, especially any PM. We have confidence that if they recommend a service, it is necessary. We believe their prices are fair.

DH
DENNIS H.
Portsmouth, VA
Saturn Outlook
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2019
Great place
Do great work treat you with respect

JW
JEFF W.
Chesapeake, VA
Toyota 4Runner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2019
State Inspection
You can depend on a honest state inspection at Canady & Branch.

RM
Ryan M.
Norfolk, VA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2019 Category: Service
Ryan said this business's employees always give excellent service, and excellent customer service. He added they are fast and dependable.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Chesapeake, VA
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2019
Bobbi D
Owners are on premises. Employees are well trained. Gets your vehicle to you on time. Clean environment. Prices are very reasonable.

GD
GEORGE D.
Chesapeake, VA
Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2019
Outstanding service and very friendly environment!!
Outstanding service and very knowledgeable technicians.staff are very friendly. The only please to have all your vehicle service done!

SB
SARA B.
Jeep Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2019
Employees are amazing.
My husband and I are headed on 2 long road trips just a week apart and Kyle checked out everything that was needed and got us all set for the road trip. Great customer service

BM
Bryan M.
Virginia Beach, VA
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2019 Category: Service
Bryan said this staff always treats them well, and they take all of his work vehicles there, too.
This review was collected via phone interview by Customer Research Inc.

KE
KATHI E.
Portsmouth, VA
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2019
Car repair
I can always count on Canady and Branch for great customer service and repairing my vehicle in a timely manner and at a fair price. Thank you!

Displaying Review 1 - 20 of 65 in total