Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

824 Reviews

99% Would Recommend
Latest Review 5 days ago

Reviews


TR
Tom R.
Louisville, KY
Lincoln Town Car
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
03/07/2017 Category: Service
Tom said it was his second time there and they had his vehicle for too long. The workmanship is good.
This review was collected via phone interview by Customer Research Inc.

AK
Allan K.
Louisville, KY
Chevrolet Astro
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
09/21/2016 Category: Service
Allan said the business did not perform the work in a timely manner and there is now a tick that he does not recall being there previous to this service. He is not satisfied with the service he received there.
This review was collected via phone interview by Customer Research Inc.

BB
Barry B.
Louisville, KY
Dodge Pickup
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
02/08/2016 Category: Service
Barry said he was very disappointed in this business. They thought they could fix the hydraulics but after he spent a lot of money they did not know how to repair his vehicle so he had to take it to another facility where it was repaired.
This review was collected via phone interview by Customer Research Inc.

KR
KENNY R.
Louisville, KY
Honda CR-V
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
03/17/2014
Car smelled terrible inside when I got in it something smelled awful
Price ok smell was bad

SW
STAN W.
Louisville, KY
Honda Accord
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
01/17/2014
C'mon Man
Engine Light came on as soon as I pulled out of R&W

LF
Larry F.
Louisville, KY
Honda Element
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2018 Category: Service
Larry said the staff did a good job with the service, they fixed his vehicle promptly.
This review was collected via phone interview by Customer Research Inc.

FW
Fred W.
Louisville, KY
Lincoln Town Car
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2018 Category: Service
Fred said he likes the personal service and the staff are top quality people.
This review was collected via phone interview by Customer Research Inc.

AF
Adam F.
Louisville, KY
Toyota Land Cruiser
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/15/2018 Category: Service
Adam said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Louisville, KY
Ford Focus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018
Great place
The staff is knowledgeable and friendly. I have been coming here for years.

AH
Adis H.
Louisville, KY
Cadillac CTS
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018 Category: Service
Adis said that the place always takes care of him.
This review was collected via phone interview by Customer Research Inc.

SN
Shawn N.
Louisville, KY
Ford Econoline Wagon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2018 Category: Service
Shawn said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

LS
Leonard S.
Kentucky
Cadillac DeVille
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/27/2018 Category: Service
Leonard said they were a little expensive.
This review was collected via phone interview by Customer Research Inc.

BD
Bridget D.
Louisville, KY
Acura 3.2TL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2018 Category: Service
Bridget said this business took their time with her vehicle. They were patient and didn't get frustrated with her. They kept her up to date.
This review was collected via phone interview by Customer Research Inc.

AL
Al L.
Louisville, KY
Kia Sorento
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018 Category: Service
Al said he got great customer service.
This review was collected via phone interview by Customer Research Inc.

SB
Sidney B.
Louisville, KY
Chrysler Pacifica
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2018 Category: Service
Sidney said the technicians did a good job on his vehicle.
This review was collected via phone interview by Customer Research Inc.

WB
William B.
Louisville, KY
Saturn VUE
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2018 Category: Service
William said the business was open and honest and they also called him before working on his vehicle.
This review was collected via phone interview by Customer Research Inc.

PD
Pauline D.
Louisville, KY
Ford Taurus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2018 Category: Service
Pauline said she has been with the business for years and she trusts them.
This review was collected via phone interview by Customer Research Inc.

JR
James R.
Kentucky
Hyundai Tucson
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/20/2018 Category: Service
Spoke with Troy. He said he thinks the business was really good, as far as the work. It was a little expensive, but it was great work.
This review was collected via phone interview by Customer Research Inc.

RR
Ron R.
Louisville, KY
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/26/2018 Category: Service
Ron said the employees resolved his vehicles issue within three days.
This review was collected via phone interview by Customer Research Inc.

DH
David H.
Louisville, KY
Buick Roadmaster
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
David said he was happy with everything at the business.
This review was collected via phone interview by Customer Research Inc.