Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

839 Reviews

99% Would Recommend
Latest Review 11 days ago

Reviews


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Tom R.
Louisville, KY
Lincoln Town Car
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
03/07/2017 Category: Service
Tom said it was his second time there and they had his vehicle for too long. The workmanship is good.
This review was collected via phone interview by Customer Research Inc.

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Allan K.
Louisville, KY
Chevrolet Astro
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
09/21/2016 Category: Service
Allan said the business did not perform the work in a timely manner and there is now a tick that he does not recall being there previous to this service. He is not satisfied with the service he received there.
This review was collected via phone interview by Customer Research Inc.

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Barry B.
Louisville, KY
Dodge Pickup
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
02/08/2016 Category: Service
Barry said he was very disappointed in this business. They thought they could fix the hydraulics but after he spent a lot of money they did not know how to repair his vehicle so he had to take it to another facility where it was repaired.
This review was collected via phone interview by Customer Research Inc.

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KENNY R.
Louisville, KY
Honda CR-V
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
03/17/2014
Car smelled terrible inside when I got in it something smelled awful
Price ok smell was bad

SW
STAN W.
Louisville, KY
Honda Accord
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
01/17/2014
C'mon Man
Engine Light came on as soon as I pulled out of R&W

SB
Sidney B.
Louisville, KY
Dodge Dakota
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/06/2018 Category: Service
Sidney said the business did good service.
This review was collected via phone interview by Customer Research Inc.

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Andrea P.
Louisville, KY
Nissan Rogue
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018 Category: Service
Andrea said the service was fast and accurate.
This review was collected via phone interview by Customer Research Inc.

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PATRICK O.
Louisville, KY
Oldsmobile Alero
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/27/2018
Scott is proactive and keeps the owner involved.
You can get your car repaired and not be blind sided with an expensive bill...
Outstanding...

RB
Ronald B.
Mount Washington, KY
Buick LeSabre
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Ronald said the people were friendly, courteous and explanatory. He enjoyed what they did and would recommend them very highly.
This review was collected via phone interview by Customer Research Inc.

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Walton P.
Louisville, KY
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
Walton said the employees were the best.
This review was collected via phone interview by Customer Research Inc.

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Loren R.
Louisville, KY
Toyota Yaris
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
Loren said the business was thorough at explaining what was being done. They are very professional and experienced. Customer service was friendly. She like the fact, they did not have a noisy television in the waiting room. It was relaxing to sit in the quiet.
This review was collected via phone interview by Customer Research Inc.

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Molly R.
Louisville, KY
Toyota RAV4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018 Category: Service
Molly said the business resolved everything she needed fixed.
This review was collected via phone interview by Customer Research Inc.

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Kaila M.
Louisville, KY
Chevrolet Malibu
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018 Category: Service
Kaila said she didn't have any problems or issues with this business. Her vehicle is running better, now.
This review was collected via phone interview by Customer Research Inc.

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Alex A.
Kentucky
Chevrolet Malibu
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018 Category: Service
Alex said the business is awesome. They are dependable and do good work on the vehicles. The communication was great.
This review was collected via phone interview by Customer Research Inc.

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Greg R.
Port Royal, KY
Ford Fusion
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018 Category: Service
Greg said the staff are good people, treat him right and they go the extra mile.
This review was collected via phone interview by Customer Research Inc.

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Bernie R.
Bardstown, KY
Mercury Tracer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2018 Category: Service
Bernie said he communicated well with him, the mechanic had a lot of trouble with the vehicle but got it fixed. Bernie stated he has confidence in him and knows he has a great reputation.
This review was collected via phone interview by Customer Research Inc.

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Vina B.
Louisville, KY
GMC Acadia
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2018 Category: Service
Vina said she liked the service at this business.
This review was collected via phone interview by Customer Research Inc.

JC
Joe C.
Louisville, KY
Mercury Mountaineer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2018 Category: Service
Joe said the business is really prompt. He is happy with the work they completed. He appreciates all their help.
This review was collected via phone interview by Customer Research Inc.

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Zeke G.
Louisville, KY
Ford Ranger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2018 Category: Service
Zeke said the technicians do a good job. He likes Scott, Scott is up front with him and he trusts Scott.
This review was collected via phone interview by Customer Research Inc.

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Matt B.
Louisville, KY
Honda Odyssey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2018 Category: Service
Matt said, he is a repeat customer of this business. They stand behind their work and they are reliable.
This review was collected via phone interview by Customer Research Inc.