99% Would Recommend
Latest Review about 12 hours ago
Tom R. on 03/07/2017
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Tom said it was his second time there and they had his vehicle for too long. The workmanship is good.
Vehicle: Lincoln Town Car
Category: Service
Service Date: 03/01/2017
Review Created: 03/07/2017
This review was collected via phone interview by Customer Research Inc.
Allan K. on 09/21/2016
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Allan said the business did not perform the work in a timely manner and there is now a tick that he does not recall being there previous to this service. He is not satisfied with the service he received there.
Vehicle: Chevrolet Astro
Category: Service
Service Date: 09/15/2016
Review Created: 09/21/2016
This review was collected via phone interview by Customer Research Inc.
Barry B. on 02/08/2016
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Overall Rating 1/5rating 1rating 1rating 1rating 1
Barry said he was very disappointed in this business. They thought they could fix the hydraulics but after he spent a lot of money they did not know how to repair his vehicle so he had to take it to another facility where it was repaired.
Vehicle: Dodge Pickup
Category: Service
Service Date: 02/05/2016
Review Created: 02/08/2016
This review was collected via phone interview by Customer Research Inc.
KENNY R. on 03/17/2014
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Car smelled terrible inside when I got in it something smelled awful"
Price ok smell was bad
Vehicle: Honda CR-V
Service Date: 03/17/2014
Review Created: 03/17/2014 08:39 PM
STAN W. on 01/17/2014
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"C'mon Man"
Engine Light came on as soon as I pulled out of R&W
Vehicle: Honda Accord
Service Date: 01/15/2014
Review Created: 01/17/2014 01:24 PM
DARROLL H. on 01/19/2018
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"Fast and Efficient "
When in with hard to start and other electrical issues. Diagnosed as bad battery and replaced. In and out in under an hour.
Vehicle: Ford Expedition
Service Date: 01/18/2018
Review Created: 01/19/2018 06:06 AM
Jack S. on 01/18/2018
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Spoke to Jack's wife. She said Scott, the mechanic, used to be their daughter's softball team coach, which kind of makes it a family affair. They have never had a problem. He gives the vehicles back when he says he will. They would choose Scott over another facility, any day of the week, that is how much faith they have in him. She stated she believes when you're dealing with perfection, there is nothing else you can do.
Vehicle: Ford Focus
Category: Service
Service Date: 01/05/2018
Review Created: 01/18/2018
This review was collected via phone interview by Customer Research Inc.
JIM P. on 01/17/2018
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"my experience with R&W repair shop"
They guarantee the work they do.Excellent repair shop.very satisfied.
Vehicle: Ford Focus
Service Date: 01/16/2018
Review Created: 01/17/2018 02:30 AM
STEPHEN G. on 01/11/2018
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"Fast and friendly "
I took my car in because the check engine light was on. They had the issue identified within an hour and had it fixed the same day. They also worked directly with my warranty so I did not have to do anything on that end either. Scott is really easy to work with and very friendly.
Vehicle: Nissan Sentra
Service Date: 01/10/2018
Review Created: 01/11/2018 05:18 AM
Tyler S. on 12/27/2017
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Tyler said the business provided great service. He did not have an appointment, and they fit him in the same day. The vehicle was serviced quickly. They were fair priced.
Vehicle: Ford Mustang
Category: Service
Service Date: 12/21/2017
Review Created: 12/27/2017
This review was collected via phone interview by Customer Research Inc.
RICK S. on 12/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"High quality work"
R & W takes pride in what they do for their customers. Fix only what needs to be fixed. Very honest.
Vehicle: Ford Ranger
Service Date: 12/22/2017
Review Created: 12/26/2017 03:44 AM
Jae M. on 12/23/2017
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Jae said services from the business were quick. She said they were very honest.
Vehicle: Kia Sedona
Category: Service
Service Date: 12/20/2017
Review Created: 12/23/2017
This review was collected via phone interview by Customer Research Inc.
Helen B. on 12/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Helen said she is a repeat customer and she has no complaints.
Vehicle: Lexus ES 330
Category: Service
Service Date: 12/18/2017
Review Created: 12/21/2017
This review was collected via phone interview by Customer Research Inc.
Tom R. on 12/20/2017
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Tom said the service was very good.
Vehicle: Ford Police Interceptor
Category: Service
Service Date: 12/15/2017
Review Created: 12/20/2017
This review was collected via phone interview by Customer Research Inc.
Amber W. on 12/15/2017
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Amber said she gets good, friendly customer service.
Vehicle: INFINITI QX56
Category: Service
Service Date: 12/13/2017
Review Created: 12/15/2017
This review was collected via phone interview by Customer Research Inc.
Rudy R. on 11/27/2017
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Rudy said the service was good.
Vehicle: Ford Escape
Category: Service
Service Date: 11/24/2017
Review Created: 11/27/2017
This review was collected via phone interview by Customer Research Inc.
LINDA S. on 11/21/2017
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"Convient location"
The staff is friendly and thorough and I would give a “5” had it been less expensive.
Vehicle: Chevrolet Cruze
Service Date: 11/20/2017
Review Created: 11/21/2017 06:35 AM
Chris L. on 11/21/2017
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Chris said Scott was very nice and he kept him informed.
Vehicle: Dodge Journey
Category: Service
Service Date: 11/17/2017
Review Created: 11/21/2017
This review was collected via phone interview by Customer Research Inc.
Patrick O. on 11/21/2017
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Patrick said the business was extremely helpful and proactive. He stated he feels good to have dropped off his vehicle there.
Vehicle: Oldsmobile Alero
Category: Service
Service Date: 11/13/2017
Review Created: 11/21/2017
This review was collected via phone interview by Customer Research Inc.
Joe L. on 11/18/2017
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Outstanding customer service!!"
Scott treated my parents like they were his own. I live over 2000 miles away, and need an honest trustworthy shop for Mom and Dad, and certainly found it in this one! Integrity all the way!
Service Date: 11/16/2017
Review Created: 11/18/2017 02:41 AM
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