Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

860 Reviews

99% Would Recommend
Latest Review 1 day ago

Reviews


TR
Tom R.
Louisville, KY
Lincoln Town Car
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
03/07/2017 Category: Service
Tom said it was his second time there and they had his vehicle for too long. The workmanship is good.
This review was collected via phone interview by Customer Research Inc.

AK
Allan K.
Louisville, KY
Chevrolet Astro
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
09/21/2016 Category: Service
Allan said the business did not perform the work in a timely manner and there is now a tick that he does not recall being there previous to this service. He is not satisfied with the service he received there.
This review was collected via phone interview by Customer Research Inc.

BB
Barry B.
Louisville, KY
Dodge Pickup
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
02/08/2016 Category: Service
Barry said he was very disappointed in this business. They thought they could fix the hydraulics but after he spent a lot of money they did not know how to repair his vehicle so he had to take it to another facility where it was repaired.
This review was collected via phone interview by Customer Research Inc.

KR
KENNY R.
Louisville, KY
Honda CR-V
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
03/17/2014
Car smelled terrible inside when I got in it something smelled awful
Price ok smell was bad

SW
STAN W.
Louisville, KY
Honda Accord
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
01/17/2014
C'mon Man
Engine Light came on as soon as I pulled out of R&W

Verified Customer
Louisville, KY
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019
Knowledge & honesty of owners & employees
I’ve been a happy customer of R&W for many years. They’ve always treated me fairly, honestly & with respect. And they are great at repairing your car in a very timely manner.
Highly recommend this shop.

TM
Theresa M.
Shepherdsville, KY
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019 Category: Service
Theresa said the business did a great job.
This review was collected via phone interview by Customer Research Inc.

MS
Micheal S.
Louisville, KY
Chevrolet Classic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2018 Category: Service
Micheal said the business is great to work with.
This review was collected via phone interview by Customer Research Inc.

DP
Darlene P.
Louisville, KY
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2018 Category: Service
Darlene said they were honest with the price. The business was courteous and very knowledgeable.
This review was collected via phone interview by Customer Research Inc.

EH
EDDIE H.
Louisville, KY
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2018
Service
Excellent and knowledgeable people excellent service. Thank You Scott and his workers for the work you do.

FM
Frank M.
Louisville, KY
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/17/2018 Category: Service
Frank said everything turned out fine. He was pleased.
This review was collected via phone interview by Customer Research Inc.

CS
Cameron S.
Louisville, KY
Chevrolet Chevy Express
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
Cameron said the service was great and staff went above and beyond what he expected.
This review was collected via phone interview by Customer Research Inc.

BW
BEVERLY W.
Louisville, KY
Ford Freestyle
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018
They are THE BEST!
I am impressed every time we have gone to them for work. They really seem to care, want to help you and work to keep costs down. Someone you can trust.

SA
STEVE A.
Louisville, KY
Mercedes-Benz C250
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018
Very thorough, professional and friendly
Great service!

KC
Katie C.
Louisville, KY
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
Katie said that the place had good updated communication, explained her service in detail and make her feel like she understood her repairs.
This review was collected via phone interview by Customer Research Inc.

LH
LARRY H.
Louisville, KY
Chrysler 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018
Excellent Work
I always get value for my money when I deal with R&W. I have been taking my vehicles to R&W for around 14 years now because of the excellent service I consistently receive. I have recommended them to friends and family.

JM
John M.
Harrods Creek, KY
Honda Accord Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018 Category: Service
John said he 's satisfied.
This review was collected via phone interview by Customer Research Inc.

SW
SCOTT W.
Louisville, KY
Nissan Sentra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2018
Fix it right the first time
Good to find s place that you can trust to fix your car right the first time plus stand behind their work.

Verified Customer
Louisville, KY
Chevrolet TrailBlazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2018
Located close to home
I have been using R&W for over fifteen years and service has been exceptional.

RP
Robert P.
Kentucky
GMC Yukon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2018 Category: Service
Robert said the business did a good job.
This review was collected via phone interview by Customer Research Inc.