Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

871 Reviews

99% Would Recommend
Latest Review 6 days ago

Reviews


JM
John M.
Harrods Creek, KY
Honda Accord Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/16/2019 Category: Service
John said he is satisfied with the service provided by the business.
This review was collected via phone interview by Customer Research Inc.

AD
Austin D.
Louisville, KY
Ford Escort
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2019 Category: Service
Austin said the environment was comfortable. They were really friendly.
This review was collected via phone interview by Customer Research Inc.

AB
Allison B.
Shepherdsville, KY
Nissan Murano
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/04/2019 Category: Service
Allison said everyone was very thorough, quick and explained everything to her. She thought everything was great.
This review was collected via phone interview by Customer Research Inc.

SM
SCOTT M.
Louisville, KY
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/02/2019
Excellent, Friendly and Dedicated Service
Have been taking my vehicles here for a while now and they are always friendly and do a thorough job. Often checking with me before doing the work if the parts are going to cost a little more than estimated.

AW
ALLEN W.
Louisville, KY
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/23/2019
Oil change
The service was good & done quickly with friendly smiles

SR
Steven R.
Louisville, KY
GMC Envoy
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019 Category: Service
Steven said the business did a fine job and they were very thorough.
This review was collected via phone interview by Customer Research Inc.

CO
Chad O.
Louisville, KY
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019 Category: Service
Chad said the staff have always taken care of him well on every job.
This review was collected via phone interview by Customer Research Inc.

BG
Bruce G.
Louisville, KY
Ford Taurus
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/07/2019 Category: Service
Bruce said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

TC
Terrell C.
Louisville, KY
Pontiac Grand Prix
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/01/2019 Category: Service
Terrel said the communication was outstanding.
This review was collected via phone interview by Customer Research Inc.

SM
SCOTT M.
Louisville, KY
Hyundai Tiburon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/31/2019
Excellent and Dedicated Service
I have taken my cars there multiple times for basic service such as oil change or tune-up. Which is always done very quickly and at a great price. I also had major service done such as replacing the front axles and dash instrument cluster. Since my cars are fairly old and parts are always hard to find. But R&W goes above and beyond to get the parts and make sure everything is fixed correctly. Often putting in more labor hours than they expected. Despite the extra labor they still always charge very close to what was initially quoted.

Very few places still offer the level and quality of service you will find at R&W.

SP
Steve P.
Louisville, KY
Dodge Caliber
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/22/2019 Category: Service
Steve said he trusts the business and they provide great service.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Louisville, KY
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019
Knowledge & honesty of owners & employees
I’ve been a happy customer of R&W for many years. They’ve always treated me fairly, honestly & with respect. And they are great at repairing your car in a very timely manner.
Highly recommend this shop.

TM
Theresa M.
Shepherdsville, KY
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019 Category: Service
Theresa said the business did a great job.
This review was collected via phone interview by Customer Research Inc.

MS
Micheal S.
Louisville, KY
Chevrolet Classic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2018 Category: Service
Micheal said the business is great to work with.
This review was collected via phone interview by Customer Research Inc.

DP
Darlene P.
Louisville, KY
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2018 Category: Service
Darlene said they were honest with the price. The business was courteous and very knowledgeable.
This review was collected via phone interview by Customer Research Inc.

EH
EDDIE H.
Louisville, KY
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2018
Service
Excellent and knowledgeable people excellent service. Thank You Scott and his workers for the work you do.

FM
Frank M.
Louisville, KY
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/17/2018 Category: Service
Frank said everything turned out fine. He was pleased.
This review was collected via phone interview by Customer Research Inc.

CS
Cameron S.
Louisville, KY
Chevrolet Chevy Express
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
Cameron said the service was great and staff went above and beyond what he expected.
This review was collected via phone interview by Customer Research Inc.

BW
BEVERLY W.
Louisville, KY
Ford Freestyle
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018
They are THE BEST!
I am impressed every time we have gone to them for work. They really seem to care, want to help you and work to keep costs down. Someone you can trust.

SA
STEVE A.
Louisville, KY
Mercedes-Benz C250
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018
Very thorough, professional and friendly
Great service!