Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

753 Reviews

99% Would Recommend
Latest Review 4 days ago

Reviews


LJ
Larry J.
Longview, TX
Toyota Corolla
Verified Customer
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01/18/2019 Category: Service
Larry said Tony provided a good job.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Longview, TX
Ford Escape
Verified Customer
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01/16/2019
Great service
The cable broke in my back window and they were able to get me in that day. Much appreciated.

JD
JONATHAN D.
Longview, TX
Toyota Sienna
Verified Customer
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01/10/2019
Honest , quality service
A good experience.

JD
Jim D.
Longview, TX
Ford Explorer
Verified Customer
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12/21/2018
Honest, reliable, good communication
Great service and they are good at identifying and explaining mechanical problem. They care about their customers.

JS
Jason S.
White Oak, TX
Ford Police Interceptor
Verified Customer
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12/21/2018
Prompt service and communication
The staff is always prompt and communicates effectively before, during and after service.

DC
Deb C.
Nissan Altima
Verified Customer
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12/13/2018
Want it done right?
I asked this business to help me make a decision on a used car that I was thinking about purchasing. Not only did they offer to go retrieve the car and bring it to their garage, but after they had done a thorough check from top to bottom, they return the car to the dealership. I literally never had to leave my house. After the check up, Mr. Spraggins called me and gave me the most thorough rundown of everything imaginable that one would check on the car. He found things that I never would've thought to check. He gave me timelines for next maintenance needed and approximated how many miles would be left on the tires. It was clear and obvious that he valued my business and wanted me to be informed before I made the decision to purchase the vehicle. I will use them again. Spraggins auto saved me from purchasing a vehicle that would have cost me several more thousand within the next few months of ownership. As a single mom, I'm grateful for their willingness and knowledge.

PS
PERRY S.
Longview, TX
Chevrolet Cruze
Verified Customer
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12/11/2018
Wonderful family
As usual the Spraggin family came through. Their concern for my wife and her car was very well received by my wife and I. The repairs needed was preformed in a very timely manner and the feed back to us was very appreciated. Thank you all.

LG
Lynn G.
Longview, TX
Kia Rondo
Verified Customer
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12/08/2018
Ray Gruber
Honesty and integrity are the best words to describe Spraggins Auto Repair. Good people!

BB
BRENDA B.
Longview, TX
Kia Sorento
Verified Customer
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11/28/2018
Trustworthy, honest and fair
Quality work, fairly priced. Tony Spraggins is an awesome mechanic that runs an honest shop. My highest recommendation for Spraggins Auto Repair!

DV
Daniel V.
Longview, TX
Buick Lucerne
Verified Customer
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11/27/2018
Integrity, Kindness, Professionalism, and Friendship
It's extremely comforting to have a mechanic you can trust. As long as we have lived in Longview, we have driven across town to Spraggins (was Longview Radiator) because we can trust them, and they care about us. I wish all businesses operated with their values.

DT
David T.
Longview, TX
Pontiac GTO
Verified Customer
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11/22/2018
Excellent work 06 GTO
GREAT place for auto repair. Top notch work.

KC
Kathy C.
Longview, TX
Pontiac Montana SV6
Verified Customer
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11/21/2018
Very Honest extremely dependable very friendly
Easy to work with. They are very honest in what they say and do. I appreciate their friendliness. They make you feel like family.

Verified Customer
Longview, TX
Chevrolet Silverado 1500
Verified Customer
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11/14/2018
great job!
This was my first time here. I was very pleased with the service. I will definitely go backback. I felt the price was fair and they treated me with respect.

SB
Sheri B.
Marshall, TX
Buick Enclave
Verified Customer
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11/12/2018
Excellent Service!
I have always received excellent service--they check to see what is wrong, always call and specifically tell me what needs to be done and approximately how much it will cost up front (which is important when you're on a budget!), and provide excellent service. I feel I have finally found an auto repair shop that I can trust and know will take care of me and my vehicle.

AM
Albert M.
Winona, TX
GMC Sierra 1500
Verified Customer
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11/12/2018
Friendly and professional
Part are expensive, quality of work is good

KJ
KENNETH J.
Longview, TX
Toyota Camry
Verified Customer
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11/07/2018
The people, the service, the work done.
I appreciate the professional service I get as well as the friendliness displayed each time I am there. They are always on top of any problem I bring to them and the prices are always fair.

LS
Loara S.
Kilgore, TX
Chevrolet Equinox
Verified Customer
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11/07/2018
Truly Amazing
I went in for overheating and the fan was out on my car...they went above and beyond and got it done in the same day...

MM
Monica M.
Longview, TX
Ford F-150
Verified Customer
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11/06/2018 Category: Service
Monica said they seemed trustworthy.
This review was collected via phone interview by Customer Research Inc.

GH
Gene H.
Longview, TX
Jeep Wrangler
Verified Customer
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11/04/2018
Simply the BEST
I appreciate so much Spraggins honesty, integrity, and true care for their customers. This was a major repair that they competed faster than my expectation with good communication along the way. They even went the extra mile to stay late so the vehicle could be back before the weekend. They are the BEST

KB
Kevin B.
Longview, TX
Nissan Murano
Verified Customer
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10/27/2018 Category: Service
Spoke with Kelly. She said they were very satisfied.
This review was collected via phone interview by Customer Research Inc.