Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

763 Reviews

99% Would Recommend
Latest Review about 17 hours ago

Reviews


TG
Teresa G.
Gilmer, TX
Buick Enclave
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/19/2019
They are a Christian Company!
It’s friendly atmosphere and people! They are very through and answer any questions you may have!

DD
Don D.
Diana, TX
Ford Edge
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2019
Don D
I am entirely satisfied. Employees were friendly, courteous and helpful. Your thoughtfulness is appreciated.

DB
Deanna B.
Gladewater, TX
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/11/2019
Auto repair.
Courteous, friendly atmosphere, explanation of work.

TL
Tyler L.
Longview, TX
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2019
Nice tune
Took my old Jeep in for a tune-up on a newly installed engine. Tony and his handymen made good work of the job and lefr me with a far better product than I left them. Well worth the investment. Very much looking forward to working with them again in the future.

LN
Larry N.
Gladewater, TX
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/05/2019
Service
As always, the service was excellent even with them being short handed. I would recommend them to anyone needing auto repair.

GA
GARY KEITH A.
Gladewater, TX
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/31/2019
Awesome service & people...highly recommend this business
My truck had an issue. Took it to Spraggins. Got an estimate. When they got into the motor they realized something else wrong. Fixed it and didn't need to go further (which had already been estimated & agreed upon by me. Truck is fixed and it cost me less money than anticipated. I feel like most other shops would have kept going further, since I already agreed to the price, and would not have saved me the money for doing unnecessary work. Even worse, some would have not done the work & told me they did and charged me anyway.
But NOT SPRAGGINS! They are honest and transparent people with high morals and run their business in this manner as well!!
We have had multiple vehicles need repairing over the years and Spraggins is where we go to get fixed right!

JQ
John Q.
Kilgore, TX
Ram Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/31/2019
Good Group
I brought my 2012 Dodge Ram in for an oil change & 60-pt check. I was pleased with the treatment I received and how everything was clearly explained. I will use Spraggins again.

TW
Tunya W.
Longview, TX
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/28/2019
Awesome customer service
Mr. Tony was up front with me about what was going on with my car...and I appreciate that

RW
Roland W.
Longview, TX
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/25/2019
Electric Repair Ram 1500
Tony and the crew are phenomenal, dropped my truck off one morning and by noon I was contacted with a diagnosis. Tony quoted me a price and I told him start the work by next afternoon I was riding. Thanks for the hard work and dedication

LJ
Larry J.
Longview, TX
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
Larry said Tony provided a good job.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Longview, TX
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019
Great service
The cable broke in my back window and they were able to get me in that day. Much appreciated.

JD
JONATHAN D.
Longview, TX
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2019
Honest , quality service
A good experience.

JD
Jim D.
Longview, TX
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2018
Honest, reliable, good communication
Great service and they are good at identifying and explaining mechanical problem. They care about their customers.

JS
Jason S.
White Oak, TX
Ford Police Interceptor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2018
Prompt service and communication
The staff is always prompt and communicates effectively before, during and after service.

DC
Deb C.
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2018
Want it done right?
I asked this business to help me make a decision on a used car that I was thinking about purchasing. Not only did they offer to go retrieve the car and bring it to their garage, but after they had done a thorough check from top to bottom, they return the car to the dealership. I literally never had to leave my house. After the check up, Mr. Spraggins called me and gave me the most thorough rundown of everything imaginable that one would check on the car. He found things that I never would've thought to check. He gave me timelines for next maintenance needed and approximated how many miles would be left on the tires. It was clear and obvious that he valued my business and wanted me to be informed before I made the decision to purchase the vehicle. I will use them again. Spraggins auto saved me from purchasing a vehicle that would have cost me several more thousand within the next few months of ownership. As a single mom, I'm grateful for their willingness and knowledge.

PS
PERRY S.
Longview, TX
Chevrolet Cruze
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/11/2018
Wonderful family
As usual the Spraggin family came through. Their concern for my wife and her car was very well received by my wife and I. The repairs needed was preformed in a very timely manner and the feed back to us was very appreciated. Thank you all.

LG
Lynn G.
Longview, TX
Kia Rondo
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/08/2018
Ray Gruber
Honesty and integrity are the best words to describe Spraggins Auto Repair. Good people!

BB
BRENDA B.
Longview, TX
Kia Sorento
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/28/2018
Trustworthy, honest and fair
Quality work, fairly priced. Tony Spraggins is an awesome mechanic that runs an honest shop. My highest recommendation for Spraggins Auto Repair!

DV
Daniel V.
Longview, TX
Buick Lucerne
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/27/2018
Integrity, Kindness, Professionalism, and Friendship
It's extremely comforting to have a mechanic you can trust. As long as we have lived in Longview, we have driven across town to Spraggins (was Longview Radiator) because we can trust them, and they care about us. I wish all businesses operated with their values.

DT
David T.
Longview, TX
Pontiac GTO
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/22/2018
Excellent work 06 GTO
GREAT place for auto repair. Top notch work.