Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

789 Reviews

99% Would Recommend
Latest Review 9 days ago

Reviews


DM
Daniel M.
Longview, TX
Cadillac CTS-V
Verified Customer
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05/17/2019
Trustworthy, amazing, and reliable!
This is my go to place for any repairs and maintenance. Both Tony’s are awesome and explain any issues in depth and never try to pressure you to commit to any repairs. Instead, the recommend and give you options to help fix the issue(s) and are completely transparent with you.

JK
Jonathan K.
Longview, TX
Ford F-150
Verified Customer
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05/17/2019 Category: Service
Jonathan said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

ZG
Zora G.
Longview, TX
Chevrolet TrailBlazer
Verified Customer
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05/16/2019
Provde excellent service
Spraggins Auto Repair is GREAT! They operate in the spirit of excellence in providing extreme customer service and customer satisfaction. They are trustworthy and honest people. They are professional mechanics who know what they are doing and very joyful in serving their customers with love and concern. I will continue using their services and will recommend others.

BS
Brett S.
White Oak, TX
Honda Accord Cpe
Verified Customer
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05/16/2019
Very thorough and responsive
Tony walked me through what needed to be done and was up front about the cost of the repairs. I will definitely use their services again when needed.

GH
Gene H.
Longview, TX
Jeep Wrangler
Verified Customer
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05/04/2019
Consistent: Great Quality and People
As always great service. Consistent high quality service from high quality people. Thank you!

TF
Tom F.
Longview, TX
Mercedes-Benz ML350
Verified Customer
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05/02/2019
Very helpful and friendly..
Did a minor repair on my vehicle which saved me a trip to Tyler or Shreveport to get it done..Did it in timely manner and didn’t charge me an arm and a leg for it..

KW
Kevin W.
Longview, TX
Mercedes-Benz CLK-Class
Verified Customer
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05/02/2019
Outstanding Service
Definitely recommend this service est. Polite, friendly and knowledgeable staff attentive to a customer's needs. I found the pricing fair and I appreciated their service. Thanks so much, to Tony and Tony.

Verified Customer
Longview, TX
Jeep Grand Cherokee
Verified Customer
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04/29/2019
Car repair
This is a very reputable place to take your vehicle for repairs. They are honest and pricing for the service provided is reasonable. Very helpful and courteous owners. Will continue to take my car here for future repairs if needed.

DB
Deb B.
Hallsville, TX
Ford F-150
Verified Customer
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04/26/2019
HONESTLY AND FIXES THE PROBLEM
They might be pricy..but well worth it..would not and have not went anywhere else!!
I own a Ford diesel..

MH
MICKIE H.
Longview, TX
Ford Crown Victoria
Verified Customer
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04/20/2019
Professionalism and Christian commitment
Tony cares for and about the customer. He and his staff have a deep and complete knowledge of what is being done. Their aim comes across as “Do unto others as you would have others do unto you”.

CB
Caleb B.
Gilmer, TX
Chevrolet Silverado 1500
Verified Customer
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04/18/2019
Great and easy people to deal with
Great and easy to deal with with take very good care of your vehicle

JP
Jana P.
Tyler, TX
Chevrolet Suburban
Verified Customer
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04/10/2019
The Best
They prioritized our broken down car on a very busy day. They were kind, honest, and kept us apprised of each step of the process.

CB
CURTIS B.
Longview, TX
Mazda Mazda6
Verified Customer
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03/22/2019
Honest and Thorough
They were able to work me in and do a thorough job. I am thankful to have finally found an automobile repair shop I can trust.

DB
Deanna B.
Gladewater, TX
Dodge Pickup
Verified Customer
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03/22/2019
Personel
Courteous, explanations on service work; covered previous work done.

MB
Mike B.
White Oak, TX
Chevrolet Malibu
Verified Customer
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03/22/2019
Quality honest auto repair
The staff here is knowledgeable friendly and honest.

PC
Paul C.
Longview, TX
Ford F-150
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/21/2019
Helpful folks
I have used this shop many times and they do good work - I was surprised on my most recent visit to find stains from oily hands on my interior door handle and a couple of places on my armrest too. I guess I figure most shops don’t allow the mechanic who does the repairs to ever drive the vehicle- guess I was wrong. I will continue to use this shop but I will let them know so they can correct this .

MR
Mona R.
Longview, TX
Ford Escape
Verified Customer
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03/17/2019
Great service
Had maintenance service done car runs much smoother and gets better mileage.

MC
Mark C.
Longview, TX
Honda Odyssey
Verified Customer
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03/09/2019 Category: Service
Mark said the employees were friendly and this was a good experience for him.
This review was collected via phone interview by Customer Research Inc.

BR
Bud R.
Longview, TX
Chevrolet Uplander
Verified Customer
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03/07/2019
best serviceLongview
I took my vehicle in for brake light prolem, diagnosed the problem, repairs were made and did a courtesy check of the vehicle. great communication, quick and effifcient techs. they will be my reair shop from now on!

MT
Mary T.
Longview, TX
Nissan Sentra
Verified Customer
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03/06/2019
Friendly, honest staff!!
Trustworthy and expedient service!