Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

774 Reviews

99% Would Recommend
Latest Review about 24 hours ago

Reviews


MR
Mona R.
Longview, TX
Ford Escape
Verified Customer
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03/17/2019
Great service
Had maintenance service done car runs much smoother and gets better mileage.

MC
Mark C.
Longview, TX
Honda Odyssey
Verified Customer
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03/09/2019 Category: Service
Mark said the employees were friendly and this was a good experience for him.
This review was collected via phone interview by Customer Research Inc.

BR
Bud R.
Longview, TX
Chevrolet Uplander
Verified Customer
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03/07/2019
best serviceLongview
I took my vehicle in for brake light prolem, diagnosed the problem, repairs were made and did a courtesy check of the vehicle. great communication, quick and effifcient techs. they will be my reair shop from now on!

MT
Mary T.
Longview, TX
Nissan Sentra
Verified Customer
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03/06/2019
Friendly, honest staff!!
Trustworthy and expedient service!

MR
Mona R.
Longview, TX
Ford Escape
Verified Customer
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02/28/2019
What a difference
Had my windshield wipers replaced after having my oil changed, really made a difference. Thanks guys, great job!

EB
Edward B.
Longview, TX
Ford Focus
Verified Customer
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02/28/2019
Satisified
It’s nice to be able to be able to take your vehicle to a repair facility that prides itself in offering a service that puts the customer first. Expertise acquired over years of diagnosing vehicle problems and fixing them right the first time are the norm for this family owned business.

Verified Customer
Longview, TX
Kia Rio
Verified Customer
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02/27/2019
Honest owners
We have known the owners for several years. They are honest and honor their knowledge of Jesus Christ..

RB
Ralph B.
Longview, TX
Ford F-150
Verified Customer
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02/24/2019
Trustworthy
Great service. Efforts made to serve the customer in a cost effective manner.

RW
RON W.
Kilgore, TX
Dodge Grand Caravan
Verified Customer
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02/21/2019
Very satisfied
I am very happy with the service at Spraggins Auto Repair. They have always provided good service. And it's a pleasure doing business there. The atmosphere has always been the best.

ER
ED R.
White Oak, TX
Chevrolet Colorado
Verified Customer
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02/20/2019
Honesty
I always feel comfortable that all work will be completed and never feel like I am being taken advantage of.

TG
Teresa G.
Gilmer, TX
Buick Enclave
Verified Customer
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02/19/2019
They are a Christian Company!
It’s friendly atmosphere and people! They are very through and answer any questions you may have!

DD
Don D.
Diana, TX
Ford Edge
Verified Customer
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02/13/2019
Don D
I am entirely satisfied. Employees were friendly, courteous and helpful. Your thoughtfulness is appreciated.

DB
Deanna B.
Gladewater, TX
Dodge Pickup
Verified Customer
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02/11/2019
Auto repair.
Courteous, friendly atmosphere, explanation of work.

TL
Tyler L.
Longview, TX
Jeep Wrangler
Verified Customer
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02/08/2019
Nice tune
Took my old Jeep in for a tune-up on a newly installed engine. Tony and his handymen made good work of the job and lefr me with a far better product than I left them. Well worth the investment. Very much looking forward to working with them again in the future.

LN
Larry N.
Gladewater, TX
Jeep Wrangler
Verified Customer
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02/05/2019
Service
As always, the service was excellent even with them being short handed. I would recommend them to anyone needing auto repair.

GA
GARY KEITH A.
Gladewater, TX
Dodge Pickup
Verified Customer
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01/31/2019
Awesome service & people...highly recommend this business
My truck had an issue. Took it to Spraggins. Got an estimate. When they got into the motor they realized something else wrong. Fixed it and didn't need to go further (which had already been estimated & agreed upon by me. Truck is fixed and it cost me less money than anticipated. I feel like most other shops would have kept going further, since I already agreed to the price, and would not have saved me the money for doing unnecessary work. Even worse, some would have not done the work & told me they did and charged me anyway.
But NOT SPRAGGINS! They are honest and transparent people with high morals and run their business in this manner as well!!
We have had multiple vehicles need repairing over the years and Spraggins is where we go to get fixed right!

JQ
John Q.
Kilgore, TX
Ram Pickup
Verified Customer
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01/31/2019
Good Group
I brought my 2012 Dodge Ram in for an oil change & 60-pt check. I was pleased with the treatment I received and how everything was clearly explained. I will use Spraggins again.

TW
Tunya W.
Longview, TX
Chevrolet Impala
Verified Customer
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01/28/2019
Awesome customer service
Mr. Tony was up front with me about what was going on with my car...and I appreciate that

RW
Roland W.
Longview, TX
Dodge Pickup
Verified Customer
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01/25/2019
Electric Repair Ram 1500
Tony and the crew are phenomenal, dropped my truck off one morning and by noon I was contacted with a diagnosis. Tony quoted me a price and I told him start the work by next afternoon I was riding. Thanks for the hard work and dedication

LJ
Larry J.
Longview, TX
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
Larry said Tony provided a good job.
This review was collected via phone interview by Customer Research Inc.