Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

740 Reviews

99% Would Recommend
Latest Review about 19 hours ago

Reviews


SB
Sheri B.
Marshall, TX
Buick Enclave
Verified Customer
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11/12/2018
Excellent Service!
I have always received excellent service--they check to see what is wrong, always call and specifically tell me what needs to be done and approximately how much it will cost up front (which is important when you're on a budget!), and provide excellent service. I feel I have finally found an auto repair shop that I can trust and know will take care of me and my vehicle.

KJ
KENNETH J.
Longview, TX
Toyota Camry
Verified Customer
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11/07/2018
The people, the service, the work done.
I appreciate the professional service I get as well as the friendliness displayed each time I am there. They are always on top of any problem I bring to them and the prices are always fair.

LS
Loara S.
Kilgore, TX
Chevrolet Equinox
Verified Customer
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11/07/2018
Truly Amazing
I went in for overheating and the fan was out on my car...they went above and beyond and got it done in the same day...

MM
Monica M.
Longview, TX
Ford F-150
Verified Customer
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11/06/2018 Category: Service
Monica said they seemed trustworthy.
This review was collected via phone interview by Customer Research Inc.

GH
Gene H.
Longview, TX
Jeep Wrangler
Verified Customer
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11/04/2018
Simply the BEST
I appreciate so much Spraggins honesty, integrity, and true care for their customers. This was a major repair that they competed faster than my expectation with good communication along the way. They even went the extra mile to stay late so the vehicle could be back before the weekend. They are the BEST

KB
Kevin B.
Longview, TX
Nissan Murano
Verified Customer
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10/27/2018 Category: Service
Spoke with Kelly. She said they were very satisfied.
This review was collected via phone interview by Customer Research Inc.

TI
Tim I.
White Oak, TX
Ford Police Interceptor
Verified Customer
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10/25/2018
Always a pleasure
Spraggins Automotive has an excellent reputation of integrity and speed. If you want the job done right, on time and at a fair price - choose Spraggins. I won’t go anywhere else. Happy to support a Christian business like this.

GG
Greg G.
Longview, TX
Buick LeSabre
Verified Customer
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10/22/2018
Buick engine work Sept 19
Spraggins did an outstanding job of diagnosing and repairing engine related problems.

BW
Brent W.
Longview, TX
Jeep Wrangler
Verified Customer
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10/17/2018 Category: Service
Brent said this business had good service and good prices. They were quick.
This review was collected via phone interview by Customer Research Inc.

GW
Gene W.
Gilmer, TX
Dodge Pickup
Verified Customer
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10/15/2018
Very appreciative
Spraggins was Recomended by a friend. I was in a time crunch to have my truck repaired to get to Florida for disaster relief next week. They worked me in that day and got me on my way. They did brake work on my Dodge truck.

Verified Customer
Longview, TX
Verified Customer
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10/04/2018
Communication, work ethic and moral values
All employees at Spraggins are very professional polite and efficient with there job and communicate well when working with their customers.

ZW
Zach W.
Gilmer, TX
Toyota Corolla
Verified Customer
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09/27/2018 Category: Service
Zach said the technician is a kind man.
This review was collected via phone interview by Customer Research Inc.

DC
Dima C.
Overton, TX
Chevrolet Silverado 1500
Verified Customer
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09/27/2018 Category: Service
Dima said he has used this business before and the staff has always done a good job for him. It is always excellent, prompt, on time and respectful.
This review was collected via phone interview by Customer Research Inc.

RE
Roger E.
Longview, TX
Ford Edge
Verified Customer
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09/27/2018 Category: Service
Roger said he would recommends the business for work. He has never had any problems there.
This review was collected via phone interview by Customer Research Inc.

LB
Lawrence B.
Longview, TX
Jeep Patriot
Verified Customer
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09/26/2018 Category: Service
Lawrence said the business was amazing. They were fast and quick and the price was reasonable, he wants this business to keep up the good work.
This review was collected via phone interview by Customer Research Inc.

NH
Norman H.
Texas
Ram Pickup
Verified Customer
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09/24/2018 Category: Service
Norman said that the place was excellent and did good work for reasonable prices which is impossible to find these days.
This review was collected via phone interview by Customer Research Inc.

DM
David M.
Longview, TX
Lincoln LS
Verified Customer
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09/24/2018 Category: Service
David said they let him know what type of work needs to be done and they kept him informed about everything.
This review was collected via phone interview by Customer Research Inc.

EH
Elise H.
Longview, TX
Chevrolet Silverado SS
Verified Customer
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09/18/2018 Category: Service
Elise said the business had good staff and they are honest.
This review was collected via phone interview by Customer Research Inc.

BG
Brandon G.
Kilgore, TX
Honda Accord Coupe
Verified Customer
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09/14/2018
Super crew, very positive and Christ loving . Professional work and quality .
Great customer service and superb quality with trusting advice and encouraging words. They love the Lord and I encourage anyone to use Mr Spraggins and his family business for your auto needs . Very top quality experts here and your vehicle will be fixed top notch with only the best doing it.

JO
Jonathan O.
Longview, TX
Chevrolet Silverado SS
Verified Customer
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08/24/2018 Category: Service
Jonathan said the staff are very professional. They complete their work in a timely manner, and if it's going to take longer than planned to finish the work they will notify him. There have been times when he wasn't able to pick up his vehicle before they closed, so the staff waited until he was able to get there.
This review was collected via phone interview by Customer Research Inc.