• Would recommend?
    Yes

    By Shone J. in Vinton, VA

    Shone said the business is thorough with their service.

    Vehicle:
    Chevrolet HHR

    Category:
    Service

    Service Date:
    06/03/2020

  • Would recommend?
    Yes

    By Catina C. in Vinton, VA

    Spoke with Catina's mother. She said the staff did a great job and that they are the sweetest people. She also said that they will never take their vehicles anywhere else.

    Vehicle:
    GMC Acadia

    Category:
    Service

    Service Date:
    06/24/2020

  • Would recommend?
    Yes

    By Everett N. in Vinton, VA

    Everett said he has been doing business here for a long time, they take care of his problems, and they treat him well.

    Vehicle:
    Toyota Camry

    Category:
    Service

    Service Date:
    06/08/2020

  • Would recommend?
    Yes

    By Marty O. in Roanoke, VA

    Marty said her experience with this business was good. They did what she asked them to do and in the amount of time she asked them to do it.

    Vehicle:
    Toyota Camry

    Category:
    Service

    Service Date:
    05/19/2020

  • Would recommend?
    Yes
    Wonderful!

    By Holly B. in Roanoke, VA

    I’ve been taking my car to Vals for about 3 years now, and y’all always do a great job!

    Vehicle:
    MINI Cooper Hardtop

    Service Date:
    05/21/2020

  • Would recommend?
    Yes
    Proactive in addressing the issue with my vehicle

    By Mark M. in Roanoke, VA

    My wife's vehicle had a bad fuel injector. I was informed by Charles that if one is bad, then others will start to fail. It would be better to replace all of them than replacing the one and having to continually bring it in and spend potentially thousands of dollars. I did not want to replace them all, but now I have a warranty if a new issue were to arise. Thanks for the advice!

    Vehicle:
    Chrysler Town & Country

    Service Date:
    03/16/2020

  • Would recommend?
    Yes

    By Paula S. in Roanoke, VA

    Paula said that all of the staff is nice and friendly from the time you walk in the door.

    Vehicle:
    Dodge Grand Caravan

    Category:
    Service

    Service Date:
    03/05/2020

  • Would recommend?
    Yes
    Jeep cherokee

    By James W. in Roanoke, VA

    Excellent to deal with and service. wonderful people and staff. I just can't say enough good things about my experiences at Val's. I hate to have any vehicle trouble or one in the shop but when I have to again, I will be calling them for damn sure!

    Vehicle:
    Jeep Cherokee

    Service Date:
    02/27/2020

  • Would recommend?
    Yes
    Always a good job

    By SHARON M. in Fincastle, VA

    Val and the rest of the crew have never failed to figure out what was wrong with my vehicles and to fix them satisfactorily.

    Vehicle:
    Ford F-150

    Service Date:
    01/30/2020

  • Would recommend?
    Yes

    By Nancy R. in Roanoke, VA

    Nancy said they always do excellent work.

    Vehicle:
    Chevrolet Aveo

    Category:
    Service

    Service Date:
    12/24/2019

  • Would recommend?
    Yes

    By Betty P. in Roanoke, VA

    Betty said that she's been very satisfied with the work there and the service is great.

    Vehicle:
    Ford Escape

    Category:
    Service

    Service Date:
    12/04/2019

  • Would recommend?
    Yes

    By Donnie H. in Montvale, VA

    Spoke with Kayla. She said the business had a lot to do on her vehicle and they got it done very quickly, considering everything they had to do.

    Vehicle:
    Dodge Avenger

    Category:
    Service

    Service Date:
    11/25/2019

  • Would recommend?
    Yes

    By Aaron H. in Roanoke, VA

    Aaron said the employees are accommodating. The service was fast. He said that Charles has a way of making him feel safe working with them, he spends time letting him know what is going to happen and makes him feel comfortable with the place.

    Vehicle:
    Toyota Tundra

    Category:
    Service

    Service Date:
    11/13/2019

  • Would recommend?
    Yes

    By Devan L. in Goodview, VA

    Devan said the business always fixes his stuff right.

    Vehicle:
    Honda Civic del Sol

    Category:
    Service

    Service Date:
    10/16/2019

  • Would recommend?
    Yes

    By Louis B. in Goodview, VA

    Louis said the staff are really nice, easy to work with and are good at what they do.

    Vehicle:
    Jeep Grand Cherokee

    Category:
    Service

    Service Date:
    10/02/2019

  • Would recommend?
    Yes

    By Ference S. in Roanoke, VA

    Ference said the staff are great people doing a great job.

    Vehicle:
    Volkswagen Passat

    Category:
    Service

    Service Date:
    09/25/2019

  • Would recommend?
    Yes

    By Jane W. in Vinton, VA

    Jane said the staff at this business was very nice to her. They took care of her vehicle promptly. Every thing is okay with her vehicle. Charles recommended checking soon to getting 4 new tires. She was treated very nicely.

    Vehicle:
    Buick Regal

    Category:
    Service

    Service Date:
    09/24/2019

  • Would recommend?
    Yes

    By Kim F. in Roanoke, VA

    Kim said that they did a good job. She was pleased that they got her vehicle done the same day. The door handle was broken and they had it ready in a day. Charles over there was super nice every time she spoke with him.

    Vehicle:
    Dodge Dakota

    Category:
    Service

    Service Date:
    08/23/2019

  • Would recommend?
    Yes

    By Paula S. in Roanoke, VA

    Paula said they seem honest and do what needs to be done. They are friendly, nice, and know how to explain things to their customers.

    Vehicle:
    Dodge Grand Caravan

    Category:
    Service

    Service Date:
    08/28/2019

  • Would recommend?
    Yes
    Got an appointment asap, great personal service!

    By SHARON M. in Fincastle, VA

    I'm always please with the work done on my cars at Val's, and Charles is always so helpful - and he gives as much technical info as I want, but not more than I want!

    Vehicle:
    Honda Fit

    Service Date:
    08/28/2019