ReScore Reviews™ (1)
I am sorry that you were not happy with your visit. As we tried to explain we would need more time to determine the actual problem.
Thank you for responding to our survey.
We Replace a leaking fuel line on your vehicle. This required removal of fuel tank. Please return the vehicle so that we can determine what the problem is now.
Kerry, we hate that you did a postbuy instead of a prebuy on the used car you bought. We replaced the brakes front and rear... they were worn out, tuned your engine... the person you bought it from only replaced the easy to get to front spark plugs, cleaned throttlebody...so car would not stall out, replaced valve cover gaskets....that were pouring oil. The coolant looked good and there were no other leaks under your vehicle. Radiators, batterys, waterpumps, etc. can go out at anytime. Your radiator was fine the day the car was in. Good luck in the future, Randy
Brian you brought your car in for a alignment. we put it on our machine compensated the alignment equipment, performed caster and camber sweep to check alignment angles and found the control arm you replaced was on the wrong side. You then took the car and installed the control arm correctly and we performed the full alignment. We do charge for alignmnet check, and for alignments. I thought everthing was explained to you befor the services were performed.
I am sorry that we did not solve your problem. After our converstion I credited the charge for machinig your rotors. We hope to see you again in our shop.
Thanks for your response. Our estimate was based on using new parts for the repair of your vehicle. We had determined that you had a bent left lower control arm and a bent front strut. We recomended both front struts as the proper repair, along with yhe control arm.
Thank you again for talking with our representative.