By Brent C. in Kelso, WA
Brent said the business is usually very prompt and they get him in in a very timely fashion.
By Andrew B. in Kelso, WA
Like I said friendly people . Do awesome work in a timely fashion. Its great have a car repair shop that you can rely on!
By Ryan K. in Longview, WA
Communication & Customer Service are great
By Jesse/Nancy B. in Kelso, WA
Pure and simple old-fashioned customer service. They called us at every step to let us know what was going on and ask if they were to proceed. They found additional issues and laid it out to us in simple terms so that we could decide whether or not to fix it. When it was all done they even offered to deliver the car back to us to make it easier on us. Customers for life.
By Adrian A. in Castle Rock, WA
My second time for maintenance repairs Bob's Lil Car Hospital, the fits them perfectly. I had to reschedule, wife and I had work schedule changes for both of us. I called them up told them I had push out the schedule to next week with 2 days notice, 2 minutes later I was rescheduled. The office staff is attentive to my needs and concerns where the mechanics are mindful of my vehicles needs and my wallet. Regarding the quality I've had no need to revisit a repair. 5 Stars from me!
By Marion B. in Castle Rock, WA
Not my first time here and will definitely be coming back when my car needs some tender loving care.
By Sarah C. in Longview, WA
Bob’s Little Car Hospital always gives me good information about my vehicle so that I stay safe on the road. They are very easy to schedule appointments with, and very communicative while my car is in the shop so that there are no surprises. Thanks to the team!!
By Tim W. in Longview, WA
Tim said they are really good and honest they are fantastic
By Bill L. in Kelso, WA
Bill said they do quality work at a fair price.
By Jim C. in Longview, WA
Knowledgeable experienced staff... haven’t been in there for a few years as we lived away for a while yet they treat you like they still know you and you’re very important customer.
By Kit S. in Longview, WA
My car is 18 years old, but it’s been such a decent car (Mitsubishi Lancer), that it moved with us from CA last year— hauling it’s fair share of stuff. But I hardly ran it at all this past year, and, of course, it developed issues. It was stalling even after a new battery was installed. The guys at Bob’s took care of the stalling quickly and reasonably. But, they allowed me to decide how much further to go to fix the vehicle.(Yes, more problems remaIned!) I’ve always felt so pushed before by my mechanics. I felt comfortable with How information was presented, and decided on further work being done. My car is soo much happier now! And I feel very comfortable with this group.
By Lee A. in Longview, WA
I trust them with my Porsche
By Savannah Z. in Grays River, WA
Everyone is super nice, friendly and helpful!
By Sandy A. in Silverlake, WA
Great customer relations and great service.
By Bill W. in Toledo, WA
I have brought my vehicles to Lil Car Hospital for over 30 Years. Fair pricing, honest analysis and reliable work brings me back each time. If you find a shop that won’t try to rip you off and they do honest, quality work, you stick with them. I recommend Lil Car Hospital to anyone looking for a fix to your car problems.
By Cheryl W. in Kelso, WA
Cheryl said anytime she needs them, they are always there for her. They get the job done. She has had them for years. She wanted to go there and give the worker a tip.
By Lisa B. in Longview, WA
I go to Bob's Lil Car Hospital because I know they will check over my car and give me honest intelligent feed back. Should I fix it? Is it worth it considering the test of the vehicle? What else would they recommend in priority, and what can wait. I take all the family cars there, so do my kids. They are who I recommend to my friends.
By Jim W. in Longview, WA
Appreciated their willingness to take the time to answer any & all questions. Very detailed in their estimates & appreciated their written details regarding their “Courtesy Inspection”. All their employees were very professional. Completed my repairs in a timely manner.
By Marcell G. in Longview, WA
Had bad news on an old vehicle but LCH handled the situation very professionally and provided clear assessment of my options. Great example of top notch customer care
By DON B. in Castle Rock, WA
Excellent. I liked being able to have some in text me the quotes. Thanks. Front office staff is courteous and kind.