By Jesse H. in Woodland, WA
Great service very polite.They are up front with there prices
By Verified Customer in Everett, WA
We had a bit of car trouble on our road trip, Bob's was the first place we called. Ken and the super friendly staff got us in and out within an hour and had us back in the road! One of the very best auto shop experiences we have ever had!!! Thanks guys!!!!
By Verified Customer in Longview, WA
Honest and transparent pricing. Made recommendations without pressure. Good overall experience.
By Verified Customer in Longview, WA
Service was prompt, honest, timely and cost efficient.The communication with the technician was very helpful as well.
By Curtis (Curt) W. in Castle Rock, WA
We had our Mini Cooper in to Bob's little car Hospital today for a check up and to clear some codes and a diagnosis. The service was quick price was fair. And we have a good idea of the health of our vehicle. The initial quote was high but was a worst case estimate. And the out the door bill was fair for work performed.
By S. in Rainier, OR
Work was as agreed, on time and in budget!! No surprises
By Bill W. in Toledo, WA
I have trusted my car repairs to Lil Car Hospital for 25+ years. I feel like they are honest and only do the repairs that are necessary to keep my cars reliable and in good working shape. I brought my daughter’s car in for service recently and I know I left with a car that will be safe for her to drive. Thank you Lil Car Hospital!
By Austin B. in Kelso, WA
Had general maintenance done on my truck, reasonable prices for the work I had done, kept everything inside and outside of my truck clean and grease free after the service, saved me a lot of irritation and cursing not having to do it myself. Will use them again. They were able to get me scheduled in on my only week day, day off so that was nice not worrying about having to get to work without a truck.
By Didi M. in Rainier, OR
The general maintenance from the other place is appalling. Bringing the vehicle in for an oil change should have had the technician looking at the other possible changes- transmission oil, etc. Terrible service. Glad Bobs Lil Car Hospital was recommended to me from a co-worker.
By Crystal R. in Vader, WA
They are awesome they fixed my Truck and all the service they did on it they asked for permission they didnt do anything without asking first. wil definitley refer others.
By Greg C. in Kelso, WA
Thanks for investigating my warranty….thought it was over. Car rides like a dream again. Well done and friendly service.
By Mike R. in Kelso, WA
Honest people work here. It is nice to have a shop I can trust. Repairs are done on time and according to estimate. Peace of mind.
By Jeanine G. in Longview, WA
I bought a car for a low price that had lots of rust damage. BLCH guided us through each step and knew when I needed another business for the exhaust system. By the time it was done pretty quickly, my car was safe and humming along. They let me know when it was and wasn’t safe for a road trip. The price came under after it was said and done about $3000! They are honest, take pictures and show care and respect. It’s not our first great experience with them. We will always go here.
By Benjamin B. in Fort Bragg, CA
The crew at Bob’s Lil’ Car Hospital treated me very well! Although they don’t have a lift capable of hoisting my multi-ton van (Class B RV) to perform some work I need on my brakes, they did provide a detailed report from the inspection I hired them to do. I highly recommend them and would happily return if ever needed!
By Razmig K. in Kelso, WA
These are the kind of people you want to have worked on your vehicle. They treat you like a human being not a dollar sign. They are great and I look forward to having them work on my vehicle if ever need it again.
By James S. in Longview, WA
In for my car's 85K service. The only things I was called back about and I authorized were exactly what I anticipated would need to be done. I especially appreciate the ride back into Longview, as rental cars are impossible to reserve right now.
By Gary P. in Kelso, WA
Great customer service at a fair price.Will always have our business in the future
By Verified Customer in Longview, WA
The team at Bob's complete thorough diagnostics and always find a solution. Not only is it the best shop for quality parts & service, but they also consistently finish my car by the estimated time.
By Lee A. in Longview, WA
Ken and his crew are the best.
By Alicia M. in Winlock, WA
Bobs Lil Car Hospital went above and beyond with their customer service. I'm very pleased with their work. It's difficult finding a good trustworthy company these days and this is one I trust to take my VW to.